PACKING SERVICES · LITTLE ROCK, AR
Fixed Rate Moving logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%18+2.7Craft & service 20%61+12.2Value 10%27+2.7Momentum 8%72+5.8Track record 7%52+3.6Accountability 5%48+2.4Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Fixed Rate Moving

Better than 10% of packing services · #27 of 30

4.5★95 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Fixed Rate Moving for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.30
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$611–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 34/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 10 Google reviews tagged “Local moving”

★★★★★ Carson · 2 months ago

Mike, Steven, and Alex with Fixed Rate Movers were hands down the best moving crew we’ve ever had, and we’ve moved 7 times. Based on the time moving our belongings into storage, we expected it to take about 6 hours, but Mike, Steven, and Alex moved everything out of storage, brought it to our new home, and had…

Great priceLocal moving
★★★★★ Greta · 3 months ago

Thanh, Alex and Kaleb moved me out quickly and efficiently. They were respectful to both me and my belongings, wrapping what needed to be wrapped. I will definitely be recommending them to others.

Paid $500–1,000Great priceLocal moving
★★★★★ Jeffrey · 8 months ago

Yeah these guys are the real deal. They pull up and get the job done quickly, efficiently and without damage to your property. They are organized, prepared with all the right equipment and all have a good attitude. Bobby and Jeff were on site at times making sure they got it done fast. Even in the middle of an snow…

Paid $1,400–1,600Great priceLocal moving
★ valerie · 5 years ago

Very unprofessional. Cursing in the front yard. Not careful with any of our things. Broke 2 desks, broke the glass out of entertainment center, broke a whole box of dishes. Showed up an hour late. We basically had to oversee them the entire time because they would not move everything. Horrible experience!!

Local moving− Punctuality− Professionalism
★★★★★ Dayle · 5 years ago

I am so thankful for this company because they made my move so much easier! They were fast, efficient, and very nice. Would recommend and use again!

Local moving+ Responsiveness+ Quality+ Professionalism
★★★★★ Marcia · 6 years ago

They did an excellent job, Malcolm and Terrell.<br>We’re very careful and considerate. I would recommend the business and the two men mentioned above. Marcia Adams

In-state movingLocal movingOversized-item moving
★★★★★ Latasha · 6 years ago

I was more than impressed with with the guys from their company!! They came with a 26 foot truck and did the DANG THING!! They took care of my items as if it were there own. I will recommend them to EVERYONE I know that needs to be moved!!

Local movingOversized-item movingVehicle transport+ Responsiveness+ Punctuality+ Quality
★★ Chris · 2 weeks ago

Rating only, no written review.

Paid $5,000+OverpricedLocal moving
★★★★★ Misty · 5 months ago

Rating only, no written review.

Great priceLocal moving
★★★★★ Melissa · 5 years ago

Rating only, no written review.

Local moving+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Fixed, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

2.02.53.03.54.04.55.02023-Q3: 5.00★ (4 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (2 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (2 reviews)2026-Q3: 5.00★ (1 reviews)2026-Q4: 2.00★ (1 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$1.5k+35% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 67%Reasonable 17%Overpriced 17%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%18+2.7Craft & service 20%61+12.2Value 10%27+2.7Momentum 8%72+5.8Track record 7%52+3.6Accountability 5%48+2.4Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
61
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
72
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
52
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
48

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+27 / −1
Professionalism
+30 / −3
Responsiveness
+26 / −1
Punctuality
+7 / −1
Value
+28 / −0

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