Chrissy ChapmanLocal Guide · 19 reviewsTotal number of Google reviews Chrissy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCassandra is awesome! I highly recommend her and her services!
Flare & Bare Wax Studio
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%72+18.8Value 15%87+13.2Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 10 open barsPosition by Experts Score among all companies we track in this category. · better than 89%
4.9 ★★★★★ 36 Google reviews
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review
Flare & Bare Wax Studio at a glance
Customers describe the studio as clean and professional, noting that appointments are punctual and the atmosphere is comfortable for first-time clients. Reviewers highlight the owner's humor and communication skills, which help reduce anxiety during services like Brazilian waxing, brow shaping, and lash treatments. While most feedback is positive, a recurring criticism involves booking difficulties, specifically unavailable online slots and unresponsive phone or text communication.
- Google rating: 4.9 out of 5 from 36 reviews (97% five-star).
- Reviews on this page: 36 Google reviews (27 with written comments, 1 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: October 22, 2026.
- Service: Open Bar serving Roseburg, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other open bars
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flare & Bare Wax Studio: 87/100 on this factor. Category median: 68.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flare & Bare Wax Studio: 72/100 on this factor. Category median: 75.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flare & Bare Wax Studio: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flare & Bare Wax Studio: 87/100 on this factor. Category median: 87.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flare & Bare Wax Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 30.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
- 5 stars3597%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star13%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
- Praise33100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude927%
- Would recommend824%
- Speed & response721%
- Communication515%
- Quality & results412%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am so happy with how they turned out I feel absolutely gorgeous, Cassandra was so sweet and so funny!”
“I also got my face waxed and she was so gently I would definitely recommend to anyone looking for services!”
“She's always very welcoming and ready on time for appts.”
“Super easy to talk to, and gets the job done quickly.”
“Cassandra is so nice and did an amazing job on my brows.”
People customers mention
- Cassandra 7 reviews
- Brazilian 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CarrissaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
10 out of 10 recommend! Was super nervous getting my first Brazilian and she made it so comfortable (as you can) and great banter throughout!
Tara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
First time girly getting my lashes and brows done and Cassandra absolutely ate! I am so happy with how they turned out I feel absolutely gorgeous, Cassandra was so sweet and so funny! I also got my face waxed and she was so gently I would definitely recommend to anyone looking for services!
SandyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Cassandra was amazing and made me feel so comfortable! The last time I tried to wax was in my youth and by myself, so I had some fear around it. She made it so easy and painless. I'll definitely be back!
Caitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I absolutely love Cassandra. She makes me laugh every single appointment and they fly by! She also cares about her work and won’t let you leave with something she’s not proud of. Also, her scheduling is super easy to work with!
SarahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Cassandra is professional and approachable. I’m delighted to have found her and I instantly became a regular client! My brows have never looked better!!! And my lashes, and all the other stuff. She is great!
Roidawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I had never done any waxing of any kind, I found Flare & Bare through Google and made an appointment. I was a little nervous just from the not knowing, let me tell you.... Cassandra is amazing!!! She made me feel very comfortable from the first second and she has an amazing personality. To put the cherry on top…
Brazilian waxingChin waxingEyebrow waxing
Customer reviews
4.9 ★★★★★ 36 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Carrissa ClineLocal Guide · 16 reviewsTotal number of Google reviews Carrissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10 out of 10 recommend! Was super nervous getting my first Brazilian and she made it so comfortable (as you can) and great banter throughout!
Tara Thompson3 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time girly getting my lashes and brows done and Cassandra absolutely ate! I am so happy with how they turned out I feel absolutely gorgeous, Cassandra was so sweet and so funny! I also got my face waxed and she was so gently I would definitely recommend to anyone looking for services!
Sandy RenoLocal Guide · 24 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCassandra was amazing and made me feel so comfortable! The last time I tried to wax was in my youth and by myself, so I had some fear around it. She made it so easy and painless. I'll definitely be back!
Caitlin Konicek3 reviewsTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love Cassandra. She makes me laugh every single appointment and they fly by! She also cares about her work and won’t let you leave with something she’s not proud of. Also, her scheduling is super easy to work with!
Response from the owner · a year ago
🥹Thank you so much for the feedback Caitlin. I'm so grateful you keep picking me 🥰
SarahLocal Guide · 20 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCassandra is professional and approachable. I’m delighted to have found her and I instantly became a regular client! My brows have never looked better!!! And my lashes, and all the other stuff. She is great!
Roidawn Hart6 reviewsTotal number of Google reviews Roidawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had never done any waxing of any kind, I found Flare & Bare through Google and made an appointment. I was a little nervous just from the not knowing, let me tell you.... Cassandra is amazing!!! She made me feel very comfortable from the first second and she has an amazing personality. To put the cherry on top she does an amazing job!!! Will definitely be a long time client.
- Services: Brazilian waxing, Chin waxing, Eyebrow waxing, Facial hair removal, Lip hair removal, Neck hair removal, Stomach hair removal
Stephanie OwensLocal Guide · 39 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI tried booking online, and there's no available appointments listed. I tried texting the number listed on the website, waited 24 hours, and got no response. I called just now, no one answered, so I planned on leaving a voicemail. The mailbox was full and not accepting anymore voice messages.... I was looking forward to trying this place because of Cassandra's great reviews. 1 star for now until I can get my message answered. Will provide updates.
Response from the owner · 4 years ago
Hi Stephanie! I'm so unbelievably sorry I am just now seeing this. I actually closed my business, sold my home/Wax studio and moved out of the area so I haven't been watching my business accounts 🤦♀️ but I wanted to sincerely apologize that I didn't get you this information sooner. If you'd like to shoot me a text I can make a recommendation. I'm bummed I didn't get to take care of you and again, I'm so sorry to keep you guessing. Best of luck ❤️
Jennifer KelleyLocal Guide · 48 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCassandra goes above and beyond to take care of your waxing needs. She's amazing at tackling stubborn hairs without causing skin damage. She's always very welcoming and ready on time for appts.
Amanda Durbin3 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been getting waxed by Cassandra since April and had only positive experiences! She makes you feel comfortable and beautiful which was key for me getting my first Brazilian wax. She's also incredibly flexible with my schedule, always willing to let me change my appointment if needed. Truly she is a gem in this small town of Newberg!
- Positive: Cleanliness, Professionalism
- Services: Service not listed
Response from the owner · 4 years ago
Thank you so much Amanda. I'm so grateful you allow me to be part of your self care routine. Your support and feedback are deeply appreciated ❤
Business details
- Address: 753 SE Main St Ste 105, Roseburg, OR 97470
- Phone: (541) 515-1375
- Website: flareandbarewax.glossgenius.com
- Service area: Roseburg, OR