Flat Fee Landlord Property Management

• Speed & response▲

• Sergio

Sergio has been very responsive to questions and requests.

• Price & value▼
• Speed & response▲

My experience with this company was shockingly bad. They sent an actual homeless person to my home to do the pre-listing inspection - someone they did not know or vet at all. This person showed up to my home on a day I told them I was not available for the inspection, but told me he had taken the bus so I felt bad and allowed him in to do the inspection. Upon entry, I learned this person was through a third party platform FlatFee Landlord contracted with (which Flat Fee Landlord did not disclose to me). I was expecting a Flat Fee Landlord representative to walk me through the pre-inspection and let me know what needed to be fixed before listing my home. Instead, this person had no clue what they were doing or why they were there (other than to take photos on his app), was in extremely soiled, unkempt and smelly clothes, and was unable to even complete the photo task. I immediately informed Flat Fee Landlord this was unacceptable. While they acknowledged this was their first time using this third party system, they refused to take accountability and I had to fight them for a refund. It is completely negligent to send an unvetted person, who they have absolutely no direct tie to into a person’s home. Anything could have happened. That a poor, cost cutting decision like this was ever even made is indicative of the service this company provides. We ended up working with a realtor to list our home for rent and it was night and day difference.

• Sergio

Working with Sergio made my move-in stress free and smooth! He was excellent.

• Price & value▲

Flat Fee Landlord LLC helped out my family and I very much. Heather was a big part of that

• Speed & response▲

We have used Flatfee for several years for our condo in D.C. They have been mediocre but at least cheap. Though, if something breaks the contractors they use will claim everything is wrong and you'll have to find your own in order not to pay triple for repairs. This year we've had a tenant who did not pay their rent. After several months of missed payments and assuring us they were on top of the eviction process, they gave us a date for filing (3 months since the last payment) and they were waiting on a court order for the eviction process. But after looking it up on the D.C. court system it was clear they never filed and never gave the tenant a 30 day notice. We had to get heavily involved in order to get the tenant out. Also good luck getting them to answer your phone calls or get timely email responses. Pay more for a better company and save yourself a near continuous headache.

• Staff & attitude▲

• Jose

Nice services... Handled my unique situations appropriately.. Specifically it was great to work with Jose Gomez who was assisting us through the tenant placement process.. Thanks Jose and team.

• Price & value▲
• Staff & attitude▲
• Speed & response▲
• Communication▲

• Mr Jose
• Mr

I am writing to express my heartfelt appreciation for our property manager, Mr Jose Gomez at Flat Fee Landlord. He is very professional, efficient, and easy to work with. From promptly addressing maintenance requests to ensuring the property is always in top condition, Mr. Jose Gomez consistently goes above and beyond.

• Quality & results▲
• Staff & attitude▲

• Mrs Sherin
• Jose
• Mrs

It was a great experience when I made the decision to rent a house in Virginia managed by Flat in Land Lord, especially when I dealt with Jose Gomez as the manager of the house. He was always a source of reassurance for me and my family as he was friendly and helpful and always kept us comfortable as a family, so I would like to thank him especially. I would also like to extend my sincere thanks and appreciation to the maintenance manager "Mrs. Sherin" because she was always keen to provide maintenance on all occasions, even if she was outside official working times or on weekends, which made us as a family feel comfortable throughout the rental period of the property.

• Staff & attitude▲

• Jose

Jose is a super manager: ever since we made contact, he has been very nice and always there for any need. He's solved all our doubts, and has called a few times checking in to see if everything is all right 👍

• Quality & results▲
• Staff & attitude▲

Thanks to José we had a great experience. He was very helpful, understanding and available with any questions we had. Very great attention, thank you José!