iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%62+39.4Reliability 28%57+16.1Replies to reviews 8%87+7.2Craft & service penalty74−2.6Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 59 yoga studiosiPosition by Experts Score among all companies we track in this category. · better than 3%
4.5★★★★★79 Google reviews · 22 photos
86%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight patient instruction, small class sizes, and a welcoming atmosphere for aerial, pole, and line dance sessions. Recurring themes include instructors adapting to various skill levels and providing individual attention during workouts. However, low-rated reviews cite issues with oversold classes where students shared equipment, as well as difficulties obtaining make-up classes and poor communication regarding refunds for missed sessions.
Google rating: 4.5 out of 5 from 79 reviews (86% five-star).
Reviews on this page: 79 Google reviews (71 with written comments, 3 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: August 20, 2026.
Service: Yoga Studio serving Palatine, Illinois.
Data from Google, last updated November 1, 2026.
Score profile vs other yoga studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Flight Fitness StudioYoga Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flight Fitness Studio: 62/100 on this factor. Category median: 93.B
62
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flight Fitness Studio: 57/100 on this factor. Category median: 92.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flight Fitness Studio: 74/100 on this factor. Category median: 99.B
74
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flight Fitness Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flight Fitness Studio: 87/100 on this factor. Category median: 80.A
87
Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
4.5of 5
5 stars6886%
4 stars23%
3 stars00%
2 stars11%
1 star810%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
90%praise
Praise6990%
Complaints810%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3545%
Would recommend1519%
Quality & results912%
Speed & response79%
Honesty & trust56%
Communication34%
Price & value34%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve learned a lot quickly and Michelle is so knowledgeable and a great teacher.”
“I highly recommend Michelle's classes for line dancing .”
“The studio is very responsive and thorough and is welcoming of all genders and body types.”
“The instructor was clear in her instructions & helped those that may not have caught on right away.”
“This is not just a fitness studio but a place where real warmth and genuine spirit come before anything!”
“They should refund my session, replace my shoes, and acknowledge that their studio is unsafe, their classes are oversold, and that their practices are shady.”
“They were very knowledgeable and answered all my questions when I called.”
“Great staff and prices!”
“Despite being oversold, and unsafe, the studio refuses to refund my session fee.”
People customers mention
Michelle9 reviews
Kendra5 reviews
Lyra5 reviews
Lori3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMei9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
The instructor was clear in her instructions & helped those that may not have caught on right away. She was patient. The class was so much fun!!
MMariaLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We were booking last minute and got confused and the owner took special care of us! She introduced us to aerial yoga and it was a blast for all three of us who came in with various levels of preparation! This is not just a fitness studio but a place where real warmth and genuine spirit come before anything! We will be back!!!
SSleepie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The class is so fun! I’ve learned a lot quickly and Michelle is so knowledgeable and a great teacher.
MMaureenLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I highly recommend Michelle's classes for line dancing .The class is fun, the people are friendly. The best part is the instructor, Michelle, she meets everyone at their level, breaks things down step by step, LOL...Her passion for dance and teaching comes through the lessons. Line dancng is a great brain-body workout too!
MMatt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Fun and easy to learn. Will make this my regular Saturday hobby. Great at matching class with students abilities. Would recommend for anyone that does not know how to get started with line dancing.
JJudysharon7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
The studio is a bit challenging but once class began the instructor is wonderful, patient with older new comers and offering a successful experience for all levels of experience. A great workout, look forward to next lesson.
I initially wanted to sign up for an aerial yoga class, but was prompted to take a "beginner" pole class instead as that started sooner. It turned out the class was a Beginner II rather than intro and the instructor was more of a demonstrator than a teacher. Despite struggling, I still enjoyed the class enough to sign up for a second session.
That session was oversold, as the only pole open for use had a huge flaw in the floor that was TAPED over. Over the core of the class, the tape and adhesive started to get tackier and eventually ruined my shoes that I was wearing for the first time. They are now completely gummed up and sticky. This resulted in my shoes literally being stuck to the floor, so that I wasn't able to complete a move and ended up smashing my knees on the edge of the pole base.
Despite being oversold, and unsafe, the studio refuses to refund my session fee. I had two credits from signing up from the first session, and asked for a refund after the 2nd session. I should have my entire fee refunded, but they took two weeks to write me back and let me know that because the semi-present instructor didn't know I was in pain, they are going to KEEP MY MONEY?!?! The instructor saw me trying to remove the tape and goo from my shoes, but they are literally going to try to weasel out of being accountable with this.
They should refund my session, replace my shoes, and acknowledge that their studio is unsafe, their classes are oversold, and that their practices are shady.
Really disgusted by the entire experience, it's a shameful way to run a business, and the lack of concern and support is negligent and irresponsible.
*In response to the owner, everything I've said here is true and we have months of emails about this. You did NOT try to work with me - that is where I became disgusted, that you would treat customers this way. I signed up for a second session because no one ever had to use the floor-hole pole in my first session, hence why I said the second session was oversold since the spot was unusable. Despite my many attempts, you are still holding my money for an entire session I never used, and now lying here - disgusting.
Response from the owner · 2 months ago
It's a shame we just saw this review. We appreciate honesty, and while your opinion is your opinion, facts are facts. If this were true, we would happily work with you.
If you were so "disgusted," why would you continue to register for more classes?
We wish you the best.
E
Emily Ser4 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
We were booking last minute and got confused and the owner took special care of us! She introduced us to aerial yoga and it was a blast for all three of us who came in with various levels of preparation! This is not just a fitness studio but a place where real warmth and genuine spirit come before anything! We will be back!!!
Response from the owner · 9 months ago
Oh, it was our pleasure! Your group did great. Come back any time!
S
Sleepie Lemonpie5 reviewsiTotal number of Google reviews Sleepie has written across all businesses on Google Maps, not just this one.
I highly recommend Michelle's classes for line dancing .The class is fun, the people are friendly. The best part is the instructor, Michelle, she meets everyone at their level, breaks things down step by step, LOL...Her passion for dance and teaching comes through the lessons. Line dancng is a great brain-body workout too!
Response from the owner · 9 months ago
This is beautiful! You've definitely captured our passion in a nutshell. Can't wait to see you again this week.
M
Matt Deifel2 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Fun and easy to learn. Will make this my regular Saturday hobby. Great at matching class with students abilities. Would recommend for anyone that does not know how to get started with line dancing.
Response from the owner · 9 months ago
We are so excited to see you growing. Keep it up, and you will be intermediate level soon!
J
Judysharon Buck7 reviewsiTotal number of Google reviews Judysharon has written across all businesses on Google Maps, not just this one.
The studio is a bit challenging but once class began the instructor is wonderful, patient with older new comers and offering a successful experience for all levels of experience. A great workout, look forward to next lesson.
J
Jeff Perricone12 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Michelle teaches line dance lessons once a week. She breaks down the steps and goes over it until she feels the group is ready to move on to the next set of counts. If you’re an absolute beginner I recommend trying a lesson. We all started out as beginners. Don’t be shy, don’t be discouraged if you can’t get the steps right away. Just like everything else you need to practice practice practice. Come on out we all will encourage you
N
Nancy Jahnke6 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Michelle is such a great instructor, she makes sure that you know the next steps before she goes further. She makes you feel that you could do anything. I have courage and I just show up and continue to line dance. It’s so much fun I’m learning something new every class. Thank you Michelle ❤️
