FLM Decks holds a 4.7 rating from 39 reviews, with the owner responding to 13 percent of comments. Customers frequently praise the company for punctuality, clear communication, and competitive pricing on deck construction, staining, and fence installation. Many note that the crew cleans the site after work and handles complex projects effectively. One low-star review criticized communication breakdowns, material quality, and contract changes that increased the final cost.
Google rating: 4.7 out of 5 from 39 reviews (92% five-star).
Reviews on this page: 39 Google reviews (36 with written comments, 3 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: August 19, 2026.
Service: Porch Contractor serving Bend, Oregon.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
39 reviews on Google
5★36
4★0
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend FLM Decks to anyone looking for a contractor who actually follows through.”
“Billy from FLM Decks was super helpful with the design part.”
“Billy and his crew were on time, easy to work with, honest, and hardworking from start to finish.”
“Billy and his team did an absolutely amazing job building our new deck!”
“The owner and workers were all absolutely horrible at communication.”
“Their pricing was fair, and there were no surprises along the way.”
“If you’re looking for someone reliable, skilled, and easy to work with, I would highly recommend FLM for your deck project.”
“While money is a real consideration ha, I can honestly say, I'm actually excited to contract them again for the other part of my fence and the deck be…”
People customers mention
Billy9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Rick BakasLocal Guide · 46 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
We couldn't be happier with the deck FLM built for us. We'd actually had another contractor start the project who dropped out halfway through, and Billy and his team stepped in without missing a beat....they even picked up the permit process with the city mid-stream. They got everything approved and built a deck that turned out even better than we'd hoped.
Billy and his crew were on time, easy to work with, honest, and hardworking from start to finish. Their pricing was fair, and there were no surprises along the way. We're already planning to bring them back for our next deck project in about six months.
Highly recommend FLM Decks to anyone looking for a contractor who actually follows through.
Response from the owner · a month ago
Thank you rick
John Hren9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
They arrived on time. Price was reasonable. The workmen-ship was excellent. No mess left
Behind. And everyone was incredibly nice. Would recommend them in a heartbeat and will have them back for the next project.
Response from the owner · 2 months ago
Thank you John
George3 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Billy from FLM Decks was super helpful with the design part. I had no idea what style I wanted but she showed me photos and samples until it clicked. The deck feels sturdy and looks great. Thanks again Billy.
Response from the owner · 2 months ago
Thank you George
Rose Frank3 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
If you're looking for perfection, look no further. FLM Decks is the one for you. Billy and his men are professional, knowledgeable and respectful. Meticulous work! When they leave the work site, they clean up after themselves. Jessica, the office manager, is a joy to work with. All your questions will be answered.
FLM Decks, #1 for decks.
Jordan Huff3 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Billy and his team did an absolutely amazing job building our new deck! From the first consultation to the final product, everything was handled professionally and with great attention to detail. Billy is friendly, responsive, and can tell takes a lot of pride in his company’s work.
If you’re looking for someone reliable, skilled, and easy to work with, I would highly recommend FLM for your deck project.
Ryan Fetsch1 reviewiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
We absolutely could not be happier with our two new decks from FLM Decks. We needed two (15 and 30 year old) decks replaced and Billy and his team did a phenomenal job. They completely removed both old decks and rebuilt brand new ones with all new decking and rails. They both look amazing and beautiful. The guys showed up every day, were courteous and friendly, great communication thruout the process and so respectful of our property. Took all the old decking away and we are left with two wonderful new decks. HIGHLY recommend them and have only positive and great things to say. Looking forward to using them for other projects in the future.
Veronica V. Owens (Aspen)8 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Billy and his team are not only skilled and efficient, but also a real joy to work with every step of the way. Billy's attitude and LISTENING skills are impeccable. I am so, so grateful I went with this company over all the other fence companies in Bend. While money is a real consideration ha, I can honestly say, I'm actually excited to contract them again for the other part of my fence and the deck because of what a genuine pleasure and ease it was to work with Billy and also see how efficiently, effectively and intelligently their entire team worked. Nothing was an obstacle or hardship, everything was a creative conversation and discussion around possibility. I am so grateful. (Thank you so much.) I recommend this company confidently again and again and again.
Zeynep DarenLocal Guide · 25 reviewsiTotal number of Google reviews Zeynep has written across all businesses on Google Maps, not just this one.
We hired FLM decks to build a new back deck and a front porch for us. (The back deck is quite elevated and another firm had declined the job because it was a hard project and they could take on easier ones.)
We are very happy with the end result. Both the deck and porch feel sturdily and carefully constructed, and look very good (one neighbor commented that they look "fantastic").
In addition, everyone working on the project was very professional and attentive to detail. I would highly recommend FLM decks.
