Google reviewers rate Flooring Depot 4.6 out of 5 based on 154 reviews, with the owner responding to 78 percent of them. Customers frequently praise the knowledgeable sales staff, competitive pricing, and professional installation crews who handle carpet, hardwood, and tile efficiently. Recurring themes include helpful product selection, color matching, and prompt service. However, some low-star reviews criticize missed appointment times, lack of communication, and unresolved issues regarding installation defects or return policies.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Excellent customer service. Bethany helped me since day one and got me exactly what I wanted and needed for my house, including my flooring needs. Since day one, she’s had great advice. She helped me with color matching, explained in great detail the flooring options and which material would work best for my situation.
A wide variety of carpets and hard surfaces, they also have excellent installers.
Rutilo, thank you for the positive feedback about our selection and team!
Rob and the team at FD were great. Put in two rooms of hardwood. Were able to match existing flooring. Great install. Would highly recommend!
Sales staff was extremely helpful and efficient in quoting. Their attitude created a comfortable and confident feeling. Their installation crew was fantastic. They were very professional and friendly.
Rob and Phil took care of me. I had no problems and would recommend Flooring Depot.
John, Rob and Phil are two incredible experts and we are so glad they helped you with your recent project!
I love working with Bethany and her installers. They are prompt and flexible enough to always meet my timelines and their work is exceptional. The crew really pays attention to the details! Bethany has gone above and WAY beyond to ensure I have picked the exact right flooring. I won’t go anywhere else for flooring.
Sondra, Bethany is the best for all things flooring! We appreciate your continued business so much!
Great service at showroom with Bethany and DJ rocks as an installer!
Rob is easy to work with and very helpful. The installers were quick and did a great job. All materials were cleaned up and removed. I highly recommend
Kathy, Rob is awesome and we loved working with you!
Bethany was amazing. She was very efficient and made the whole process incredibly easy. Their pricing and inventory was better than the big box stores and so much easier to deal with. I highly recommend!
Gregory, Bethany is the best and we are so glad you loved your experience with us!
The entire team was great to work with, from ordering to installation.
Zoe, our team absolutely loved working with you!