Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
Google reviewers rate Flooring Liquidators 4.7 out of 5 based on 108 reviews, noting that the owner responded to 26 percent of them. Customers frequently praise the knowledgeable staff, reasonable pricing, and helpful delivery drivers who are punctual and communicative. However, recurring criticisms highlight poor return policies, unfulfilled delivery promises, and issues with product quality or missing information regarding orders.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
108 Google reviews we collected
Phrases our text analysis found in 83 written reviews
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable on flooring and assisted me in researching replacement trim.”
“Store manager is rude and not accommodating to the customers.”
“They gave us a good price and they had everything in stock.”
“Their pricing and selection are good but very poor return policy.”
“They were very competitive on pricing, and her timeliness and flexibility were top notch.”
“The worst place you can buy your flooring from.”
“Most importantly he was on time and very courteous.”
“Their shipping was awful and they delayed my project for weeks.”
“…elpful, especially Nick, and that none of my questions were stupid - highly recommend whether you already know what type of flooring you want or are e…”
“She answered all of our questions and was a pleasure to work with.”
“They operate thier business with integrity and honesty and we were 100% happy with using them for our flooring needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Stay away from this store on Miramar. Store manager is rude and not accommodating to the customers.
Very knowledgeable on flooring and assisted me in researching replacement trim. Unfortunately the flooring i needed was discontinued but they have a spare pile that I was able to closely match for only $10.00
My contractor sent me here to look at materials and get ideas. The guys were super helpful, especially Nick, and that none of my questions were stupid - highly recommend whether you already know what type of flooring you want or are early in the journey.
The staff, excellent. The variety is good, not too overwhelming like some other stores. The issue was obtaining orders. When we ordered tiles, we were told it would arrive in 4 business days but there would be no way to track the delivery. The first time it was delayed 1 week and this time we haven't been able to…
I had the pleasure of meeting and dealing with the Sr. Sales Associate by the name of Mike Brignoli today. This guy went above and beyond helping me and making sure I had what I needed even though my order wasn’t a large one. Thank You!
Rick V went above and beyond to find me a matching reducer strip. He gave me a big smile when I walked in (increasingly rare these days) and was super helpful even though the item I bought was only $5. I will definitely do business here in the future.
4.7 ★★★★★ 108 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Stay away from this store on Miramar. Store manager is rude and not accommodating to the customers.
Very knowledgeable on flooring and assisted me in researching replacement trim. Unfortunately the flooring i needed was discontinued but they have a spare pile that I was able to closely match for only $10.00
My contractor sent me here to look at materials and get ideas. The guys were super helpful, especially Nick, and that none of my questions were stupid - highly recommend whether you already know what type of flooring you want or are early in the journey.
The staff, excellent. The variety is good, not too overwhelming like some other stores. The issue was obtaining orders. When we ordered tiles, we were told it would arrive in 4 business days but there would be no way to track the delivery. The first time it was delayed 1 week and this time we haven't been able to know when it's coming. So just be prepared that delivery takes time. But the staff and the super, Amazing!
I had the pleasure of meeting and dealing with the Sr. Sales Associate by the name of Mike Brignoli today. This guy went above and beyond helping me and making sure I had what I needed even though my order wasn’t a large one. Thank You!
Rick V went above and beyond to find me a matching reducer strip. He gave me a big smile when I walked in (increasingly rare these days) and was super helpful even though the item I bought was only $5. I will definitely do business here in the future.
Alex and the team do an excellent job. They operate thier business with integrity and honesty and we were 100% happy with using them for our flooring needs. Highly recommend! Thanks team! Keep up the great work!
Wow. We worked with Brenda, she is nothing short of amazing! So helpful, patient and friendly- combined with their price that came in at almost half the price of the lowest competitors bid I received… have already recommended them to my friends and family. Great bargain, great service. 10 stars!-
Great customer service! Thanks to Tony I was able to match the floor I already had to finish a job.
Great service good people..Ask for Brenda, she'll go that extra mile
Thank you for the amazing review!
Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
