Google reviewers rate Flora Grubb Gardens 4.7 out of 5 based on 441 reviews, with the owner responding to 22% of feedback. Customers frequently praise the nursery's extensive selection of unique plants, artistic pots, and knowledgeable staff who provide helpful design advice for difficult garden spots. The layout is often described as easy to explore, and parking is noted as convenient. However, some low-star reviews cite pricing issues, including overcharging errors and high costs for perennials, while others mention inconsistent customer service or plants arriving with pest infestations.
Google rating: 4.7 out of 5 from 441 reviews (84% five-star).
Reviews on this page: 441 Google reviews (247 with written comments, 69 with photos).
Owner responses: the business replied to 22% of reviews.
Most recent review: October 25, 2026.
Service: Nursery serving San Francisco, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
441 reviews on Google
5★371
4★48
3★8
2★4
1★10
Reviews from Google, shown as published (original wording, unedited).
KM
Kasey MarkelLocal Guide · 24 reviews
★★★★★
Exceptional indoor and outdoor selection, including very impressive specimen plants
Response from the owner · a week ago
Thanks so much, Kasey! We’re glad you enjoyed the indoor and outdoor selection, and it means a lot to hear the specimen plants stood out to you. Hope to see you back soon as the collection keeps changing.
ChatGPT found their Labor Day sale and we had a blast checking out all their exotic plants. Came home with a hibiscus and they are running another sale during Xmas!
Response from the owner · a month ago
Liz, thanks so much for coming by and sharing that! I’m glad you had a blast exploring our exotic plants and found a hibiscus to take home. We’d love to see you again during our Christmas sale.
There are few places one can go in the world to find solace, inspiration, connect with compassionate people and come away with beautiful things and a plan to keep them alive. Welcome to Flora Grubb!
A week or so ago, I was desperately trying to find the right plants for especially difficult spots in my garden project. I was pressured by time and money as the landscapers were almost done and I was way over my budget, and had been experiencing conflicting advice from Claude, Chat and Gemini. After grilling multiple other garden centers near me, I remembered Flora Grubb, drove across the bridge and rushed to the counter to beg for help. Elena laughed, and like a true medical professional they reviewed every symptom, asked detailed questions about conditions and worked their diagnostic skills, taking me through the magical property introducing me to things I had never considered and double checking the minutiae of size and conditions whenever I expressed doubt. After my first round I found Andee who again offered the same generosity in solving another mystery. The beauty of the plants and the uplifting spirit of both these women were nothing short of healing.
As I was ringing out for the second time, I asked about my gardenia and Flora, herself started to laugh - "oh, she won't like it here" she said. When I explained that I wanted to bring a bit of my grandmother into my garden, she smiled and came up with a plan to help me provide the best conditions. I left with a car full of plants, inhaling the lovely smells of the soil and feeling like I had spent the day at a meditation retreat.
We are so lucky to have a place like Flora Grubb in the Bay. As the world gets crazier, it is a comfort to know a sanctuary is waiting in Bayview.
Response from the owner · a month ago
Thank you for this incredibly thoughtful review. We’re so glad Elena, Andee, and Flora could help you troubleshoot those tricky garden spots, talk through the conditions in detail, and send you home with plants you feel confident caring for—especially with a plan to honor your grandmother’s gardenia. It means a lot to hear the nursery felt like a true sanctuary for you, and we can’t wait to see how your project comes together.
Super friendly
Super super fast
Super responsive
Went above and beyond
Response from the owner · 2 months ago
Thanks so much, Batoor! We’re glad you found our team friendly, fast, and responsive, and it means a lot to hear we went above and beyond. We really appreciate you choosing Flora Grubb Gardens Plant Nursery.
Amazing gardens too see the plants are beautiful and well taken care of the pots are fantastic !! And the Staff is caring and knowledgeable!!
Response from the owner · 3 months ago
Hope, thank you so much for the kind words—I'm thrilled you enjoyed the gardens and noticed how well cared for the plants are, and that the pots stood out to you too. We really appreciate you recognizing our staff’s care and knowledge.
Flora Grubb is not just a garden store, it’s an experience. It’s a beautifully designed space meant to entice you to meander and get inspired to garden. Everything is very well organized and discoverable, just in a natural flow.
Beyond the lovely plants, they have artfully crafted pots and plant decor as well as trending patio furniture. The staff is always knowledgeable and friendly too.
I miss the coffee kiosk, because that gave me one more reason to go, but I guess I don’t really need another reason :)
Response from the owner · 3 months ago
Bethany, thank you so much for the lovely review—I'm thrilled to hear the nursery feels like an experience and that the layout makes it easy to wander, discover, and get inspired. We’re so glad you enjoyed the plants, pots, décor, and patio pieces, and that our team has been helpful along the way. We miss the coffee kiosk too, but we really appreciate you continuing to come by anyway.
Whenever I slip away to Flora Grubb I feel a surge of energy and happiness. At Flora I'm surrounded by modern plants I don't see elsewhere, and combinations of plantings that point the way to make my own garden the place I dream of.
Response from the owner · 3 months ago
Marcia, thank you so much for sharing this. We’re really glad Flora Grubb Gardens gives you that boost of energy and inspiration, and that you’re enjoying the modern plants and planting combinations you can’t find elsewhere. It means a lot to know we’re helping you dream up your own garden.
Always unique plants displayed well. I like that the parking is easy as well.
Response from the owner · 4 months ago
Thanks so much, Miranda! We’re glad you enjoyed the unique plant selection and how everything is displayed, and it’s great to hear the easy parking made your visit smoother. We appreciate you coming by.
I got overcharged. I bought 3 plants; two were supposed to be $10.95, and one item was $12.95, according to the tags. After coming back home and checking the receipt, I saw they charged me $12.95 for all 3 items.
Response from the owner · Edited 3 months ago
Chloe, we are so embarrassed by this mistake. If you will please email us at [email protected], we will both refund the difference and issue a $50 gift certificate as an apology.
Great place for local plants with knowledgeable staff
Response from the owner · 5 months ago
Thanks, Ian! We’re really glad you enjoyed our selection of local plants, and it means a lot to hear our team was able to help with their knowledge. Hope you’ll stop by again soon.