Florida Eye Specialists and Cataract Institute - Tampa logo

Florida Eye Specialists and Cataract Institute - Tampa

4.8 ★★★★★ · 1,059 Google reviews · 18 photos
Optometrist · Tampa, FL

Florida Eye Specialists and Cataract Institute - Tampa at a glance

Google reviewers rate this optometry practice 4.8 out of 5 based on 1059 reviews, with the owner responding to 90% of comments. Patients frequently praise the knowledgeable staff, thorough examinations, and professional communication regarding cataracts and other eye conditions. However, several low-star reviews cite long wait times, billing disputes, and perceived rudeness at the front desk as recurring issues.

  • Google rating: 4.8 out of 5 from 1,059 reviews (93% five-star).
  • Reviews on this page: 1,059 Google reviews (718 with written comments, 10 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Optometrist serving Tampa, Florida.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.8
★★★★★
1,059 reviews on Google
5★986
4★30
3★5
2★7
1★31

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 718 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My tech and optometrist were very knowledgeable and professional.”
    “…t as "very matter of fact", but ended being somewhat hostile and very rude when I respectfully ask for an explanation of charges.…”
  • “Both of these physicians have been thorough in their listening to my I issues And thorough with their examinations And educating me along the way.”
    “Completely unprofessional - fax machines don't work - horrible customer service.”
  • “Highly recommended Dr Lieb, He is professional and shows a genuine interest in his patients”
    “Based on my personal experience, I would not recommend trusting this organization with your eye health.”
  • “Doctor Lieb is knowledgeable, experienced, efficient, and professional.”
    “and delayed starting the eye drops for almost a full day.”
  • “Also, she provided very clear instructions and comments on my eyes during the various tests.”
    “" They didn't answer and took me to a waiting room for two hours.”
  • “Over the last 9+ years, the consistent quality of care and the genuine kindness he has shown me have made a massive difference in my life.”
  • “I drive an hour to get there and it is so well worth it!”
    “Its inefficiency cost me a significant portion of my morning.”

People customers mention

  • Lopez 40 reviews
  • Lieb 39 reviews
  • Perez 38 reviews
  • Applebaum 31 reviews
  • Donovan 25 reviews
  • King 23 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gary Koch9 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff at Florida Eye Specialists was great, friendly and professional. Dr Lieb explained the results of my eye tests and made sure I understood my alternatives for treatment. I would highly recommend them.

Response from the owner · 3 years ago

Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!

Christian FrazierLocal Guide · 336 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

STOP! READ THIS BEFORE TRUSTING YOUR VISION TO THIS ORGANIZATION. Based on my personal experience, I would not recommend trusting this organization with your eye health. I was dealing with cataracts, deteriorating eye health, and progressive vision loss. Eventually, my retina detached, leaving me completely blind in my left eye for months. It took a four-hour surgery to restore my sight. My greatest concern is the apparent lack of preventive and proactive care. Why wasn't the possibility of earlier intervention discussed or recommended before my vision deteriorated so severely? I believe patients deserve clear communication, appropriate recommendations, and a proactive approach to protecting something as precious as their eyesight. Unfortunately, my experience with the scheduling department only added to my frustration. Its inefficiency cost me a significant portion of my morning. Rather than receiving a sincere apology, an acknowledgment of the inconvenience, or any meaningful attempt to resolve the situation, I was left even more disappointed. Between my concerns about the quality of care, the lack of proactive communication, and the poor administrative experience, I made the decision to seek care elsewhere. Your eyesight is irreplaceable. Ask questions, advocate for yourself, and never hesitate to seek a second opinion when you feel your concerns aren't being addressed.

Response from the owner · a year ago

Thank you for your feedback. We are sorry you had a negative experience at our office. We take feedback like yours seriously and we are going to look further into this so that we can work towards making you a happy customer. Thanks!

Smiley LozanoLocal Guide · 52 reviewsTotal number of Google reviews Smiley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Seen Dr. Lee Norberto and believes my left eye might of suffered a stoke. Referred me to a specialist on Monday

Response from the owner · 3 years ago

Really appreciate the feedback! We are so delighted to hear that you had a great experience.

Donna Koch6 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My tech and optometrist were very knowledgeable and professional.

Valerij10 reviewsTotal number of Google reviews Valerij has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience. Dr. Greenberg and other staff were outstanding as always.

Kevin Donovan6 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent eye appointment with Dr Donovan. Excellent care.

Bob HLocal Guide · 112 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend. Doctor Lieb is knowledgeable, experienced, efficient, and professional. His staff is smart, proficient, efficient, and polite. Great practice!

Raysa González5 reviewsTotal number of Google reviews Raysa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Súper excellent Dr Erin Greenberg and her team, all people are very nice , I had extraordinary experience with my last surgery’s Thanks to everybody to do great!

Response from the owner · a year ago

Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)

Dale Hendricks10 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Leib was wonderful ...a very thourall exam ...took his time and answerd all my questions

Response from the owner · a year ago

Really appreciate the feedback! We are so delighted to hear that you had a great experience.

George Sommer9 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience Florida Eye Specialists & Cataract Institute was excellent. I was taken right on time and specialist who conducted the initial checks on my eyes was very professional. Also, she provided very clear instructions and comments on my eyes during the various tests. Once her review was completed, Dr. Perez reviewed the results of the initial tests and then focused on the areas of concern. He was very professional and clear on the condition of my eyes. He provided further information on what I should do before my next appointment in 2026. A very thorough review.

Response from the owner · a year ago

Really appreciate the feedback! We are so delighted to hear that you had a great experience.

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