Analyzing 6,735,6476.7M ReviewsFor 18,99719K Experts

Experts Reviews · Company report
Florida Windows & Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Florida Windows & Glass

Hialeah, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 37 window contractors · 5.0★ from 317 Google reviews

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Report card

Percentile vs other window contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Florida Windows & Glass is better than 100% of window contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Florida Windows & Glass is better than 99% of window contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Florida Windows & Glass is better than 99% of window contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Florida Windows & Glass is better than 100% of window contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Florida Windows & Glass is better than 100% of window contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Florida Windows & Glass is better than —% of window contractors.–
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Reviews for your job

Customers hired Florida Windows & Glass for 8 kinds of job.

Florida Windows & Glass for window repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Window repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8

All 6 Google reviews tagged “Window repair”

Yarline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As a Realtor, my reputation depends on recommending companies that consistently deliver exceptional results, and Florida Window & Glass exceeded every expectation. In an industry where communication and reliability can make or break a project, their team stands out. They were proactive, transparent, and incredibly…

Great priceGeneral window replacementGeneral door installationHurricane impact window installation
AM5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

En mi experiencia, excelente empresa. Todo el proceso fue muy profesional. Muy atentos a la hora de atención al cliente. 100% recomendados. Mi casa mejoró la eficiencia energética y disminuyó el sonido del tráfico en la avenida. Agradecidos por el trabajo hecho en mi casa y la tranquilidad dentro de tener un buen…

General door installationDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Ariel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

FWAG did an exceptional job installing my windows and doors and great service all around, especially Juvian. He was very polite and provided great insight on what he thought was the best options for us. 15/10 service and company overall. Amazing.

General door installationGlass installationHurricane impact window installation+ Responsiveness+ Punctuality+ Quality
justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was great and the project was done perfectly. We changed 11 windows and 2 doors. The wood window/door frames were changed if necessary also. Juvian and Roy were very professional and time efficient during the estimate. The crew that installed the windows worked extremely fast. No garbage nor debris was…

General door installationGeneral door repairGlass installation+ Punctuality+ Quality+ Professionalism
Marlon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have nothing but great things to say about Florida Windows and Glass. I called in and spoke to Roy who gave me excellent customer service. Even though my situation was complicated Roy was able to help me throughout. My previous installer had left me stranded with one window not being installed. I reached to Roy…

Casement window installation & replacementGlass installationWindow repair+ Responsiveness+ Punctuality+ Quality
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very professional was always a good communication, on time good quality of products was really a good experience working with them

General door installationWindow repair+ Responsiveness+ Punctuality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General door installation82—
Window installation68—
Hurricane impact window installation61—
General window replacement34—
Glass installation19—
Storm door installation & replacement16—
Double pane window installation & replacement10—
Storm window installation & replacement9—

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