Google reviewers rate Flow State Pool Service five stars based on forty-six reviews, noting that the owner replies to ninety-six percent of feedback. Customers consistently describe the team as punctual, professional, and communicative, often highlighting weekly reports, clear water chemistry management, and reasonable pricing for services ranging from routine maintenance to emergency repairs. Recurring themes include reliable scheduling, thorough cleaning of pools and spas, and transparent billing, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (44 with written comments, 8 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Pool Maintenance Service serving Mission Viejo, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
46 reviews on Google
5★46
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
AO
Ashley Olivas7 reviews
★★★★★
Highly recommend Flow State Pool Service! After going through three other pool service companies, we truly appreciate how thorough, honest, and reliable they are. The difference in care and attention to detail is noticeable, and our pool looks beautiful. So glad we found them!
Response from the owner · 2 days ago
Hey Ashley! Glad to know you are having a good experience with us. Thanks for the review!
Chance from Flow State team has been outstanding. We’ve been extremely happy with his pool service. Our saltwater pool stays perfectly balanced and crystal clear week after week. We also get clear weekly reports with all the key measurements and water quality details, which makes it easy to stay in the loop. They communicate well, handle everything without us having to follow up, and make pool ownership completely stress-free. Highly recommend to anyone looking for a great local service.
Price assessment: Great price
Services: Tile brushing, Vacuuming, Wall brushing
Response from the owner · 2 days ago
Matt! We appreciate getting to serve awesome families. Thank you for the feedback
I had an emergency with my pool pump on a Sunday morning and it the side of my house was flooding. I was unable to get a hold of my pool guy. I called Flow State and Chance was able to walk me through my issue over the phone. He stayed on the phone with me until it was resolved. I am not even an existing customer and Chance took the time to provide amazing customer service!
Services: Pump repairs & installation
Response from the owner · 2 months ago
Glad we were able to trouble shoot it together. Hope the Sunday turned around 🙏
Flow State drained our pool and did a full acid wash cleaning, getting stains and stubborn algae off our pool surface. They showed up as promised and got the work done in short order. The result is a beautifully reconditioned pool. They are now our “go to” for all things pool related.
Price assessment: Reasonable price
Services: Filter cleaning, Swimming pool light repair
Response from the owner · 2 months ago
Thanks for the trust! Very happy with how your pool turned out. Enjoy!
Five Stars for sure. Was unhappy with pool services overall and was doing all myself. Not great...till I found Flow State! They put my mind at ease, don't complain, show up every time and the pool looks incredible...good guys for sure. and our pool isnt the easiest...
Price assessment: Reasonable price
Response from the owner · 2 months ago
Glad you are stoked on everything, Robert! Thanks for trusting us.
Chance is an extremely diligent and reliable pool care professional. He consistently goes above and beyond to keep our pool in excellent condition, carefully testing the water chemistry and making adjustments whenever needed. His attention to detail and commitment to quality service really stand out.
I've recommended Chance to several friends and neighbors, and every one of them has been just as impressed with his professionalism and the quality of his work. If you're looking for someone who genuinely cares about keeping your pool clean, balanced, and well-maintained, I highly recommend Chance.
I actually got their contact from AI. I was very impressed. They responded immediately and resolved my problem after some deliberation and handled everything in a very professional manner 5 stars.
Very happy with my Flow State monthly service. Not only is my pool and jacuzzi sparkly clean, anytime I have an issue Chance is super responsive and solves the problem immediately. No headaches. I recently had pool heater and pool pump replaced and it was done quickly at a very fair price. Flow State gives me peace of mind as all my pool needs handled with one company. Highly recommend.
Services: Filter cleaning, Swimming pool salt system repair, Pump repairs & installation, Swimming pool filter repair, Swimming pool heater repair, Swimming pool automation and controls repair
Response from the owner · 3 months ago
Thank you for this review KC. We appreciate your business.