Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
FM Towing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

FM Towing LLC

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 144 towing services · 5.0★ from 376 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FM Towing LLC is better than 100% of towing services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FM Towing LLC is better than 99% of towing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.FM Towing LLC is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FM Towing LLC is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FM Towing LLC is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FM Towing LLC is better than —% of towing services.–
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Reviews for your job

Customers hired FM Towing LLC for 8 kinds of job.

FM Towing LLC for battery service

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery service”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Battery service”

Ethan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Very affordable towing and very personable. Would recommend

Great priceBattery serviceCar towing
TequilaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came in a jiffy very polite got me to my destination without a hitch great company to do service with.

Battery service
LennoxLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good guys. Made a house call to come help me. They fixed the placement of my ground wire, and my hood latch just because they knew it was dangerous to leave it. And they made sure the car started a couple of times before they left. Really nice and generous☺️

Reasonable priceBattery service
Baww2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Top notch service. They kept me updated the entire time, which I really appreciated. The driver took every precaution with my vehicle and delivered it in perfect condition. You can tell they actually care about doing the job right. Highly recommend.

Great priceBattery serviceSpecial vehicle towingCar towing
Bri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

FM towing is simply amazing. Great price and very fast. He even told me what else was wrong with my car. I will be calling on him from now on

Great priceBattery service
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Came to me to pull and replace dead battery - I couldn't get other places to even return my phone calls. Prompt response, affordable, and nice people. I would use again and can recommend them without any hesitation. Please support this LOCAL business.

Battery service
Haven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best towing company in the nati

Great priceBattery service
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Polite, helpful, came out within an hour of being contacted. Definitely will use again.

Battery service
Trisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company really did a great job! The gentleman and lady with him, were efficient and very helpful at getting my car towed. They got here very quickly as well. I appreciated that. Especially after having issues with my insurance company "not being able to find a tow company to answer their phone" and dealing with them. Thank you for the help!!

Battery serviceCar towing
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Some times it's not about the money This guy gave me advice to jump my box truck without charging me a dime! Thank you

Battery service
Aaryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service!! Will be going here again and recommending to my friends and family!

Battery service
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I couldn't get my 2018 Jeep Wrangler started, so I called FM for a tow, and he came out very quickly. First he checked the battery, charged it, and it started! He continued starting it to make sure that was the only problem, as well as driving it around a little to charge it more, and he said there's probably a…

Battery service+ Punctuality+ Quality+ Professionalism
Dominic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were fast and gave me really good advice on my vehicle. Worth the cheap price for the superb service.

Battery serviceCar towing+ Punctuality+ Quality+ Professionalism
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful outstanding service!! I cannot say enough ab the men would came to my rescue tonight. The gentleman that came out to tow my car took a look at it for me and actually helped me fix my issue!!! (I wasn’t letting my car warm up 🤦‍♀️) they where so nice and turned my bad day around completely!! 10/10 would…

Battery service
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding service during what I'm sure was a busy day this last winter storm. Very friendly, great price and great communication when I know they were swamped with hundreds of calls. Highly recommended. 5 stars.

Battery service
Debinha4 years ago★★★★★

Rating only, no written review.

Battery serviceCar towing
Makyla4 years ago★★★★★

Rating only, no written review.

Battery serviceCar towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 37%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Car towing88—
Battery service17—
Special vehicle towing17—
Local hauling7—
Tire change6—
Long distance hauling5—
Auto engine diagnostic4—
Motorcycle towing3—

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