Experts Reviews · Company report
FM Towing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

FM Towing LLC

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 144 towing services · 5.0★ from 376 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FM Towing LLC is better than 100% of towing services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FM Towing LLC is better than 99% of towing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.FM Towing LLC is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FM Towing LLC is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FM Towing LLC is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FM Towing LLC is better than —% of towing services.–
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Reviews for your job

Customers hired FM Towing LLC for 8 kinds of job.

FM Towing LLC for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “Car towing” · showing 20

Ethan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Very affordable towing and very personable. Would recommend

Great priceBattery serviceCar towing
Leanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice and helpful! I feel like I received a fair, honest price and prompt help. I would definitely recommend and use again myself.

Reasonable priceCar towing
niii4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

showed up at almost 2am to help me tow a car from one residence to another. The guys were super helpful with explaining next steps as far as fixing the car.

Car towing
Angela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These people are so helpful and kind. Excellent communication, ease of payment, quick tow, and he knew what was wrong with the car and offered to fix it. My husband insisted on having the car towed to the other place, but it would have saved us $300 to have FM Towing fix it--and he was spot on with what was wrong…

Great priceAuto engine diagnosticCar towing
Alyson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

FM Towing was quick to pick up and our car was safely delivered to the garage to be worked on. Thanks!!

Great priceCar towing
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great towing service! The driver was professional, friendly, and arrived right on time. They handled my car with care and made the whole process quick and stress-free. I really appreciate the excellent service and would definitely recommend them to anyone needing a tow!

Reasonable priceCar towing
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and took excellent care of my car that has been lowered. They were super careful to take pics and make sure the car was handled appropriately.

Great priceCar towing
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Needed a same tow and they got to me right away. Service was fast and easy. Very easy to work with and everything went great. Price was very good as well.

Reasonable priceCar towing
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed a car towed to my sons house on the other side of town. Oh my goodness the two gentlemen were on time, nice and very helpful. I have dealt with other tow companies but never again. This will be my go-to and I will recommend them to my friends. Thank you soooo much!

Great priceCar towing
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

"I called multiple towing companies and waited over five hours in a bad neighborhood getting nothing but excuses and radio silence. When I finally called F M Towing, the owner answered the phone himself, worked with the little cash I had, and still got me home safe. Then he went the extra mile and helped push my car…

Great priceCar towing
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast friendly service! These guys were incredible, honest, and affordable! Would definitely use them again.

Great priceCar towing
Coleman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast and reliable. Reasonable price.

Reasonable priceCar towing
tristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was stranded on 275 these guys are awesome towed it back to my house for a fair price and showed up under the estimated time they quoted me for 10/10 would recommend.

Great priceCar towing
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our car stopped out of no where so we called and they came within 40 min. Great service !! Definitely recommend

Reasonable priceCar towing
angelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Blew out two tires on the highway at 10 pm last night. FM was the quickest to respond and quick to come pick up. They ordered, picked up and replaced my tires, fixed another item that had broken on the car, and checked my breaks and tire pressure all by the next afternoon. The guys were super nice, very professional…

Great priceCar towingTire change
RobertLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They have helped me a couple of times now and each time the service has been A1, timely and very courteous. 👍🏾

Reasonable priceCar towing
FredLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best tow company in the city.

Great priceCar towing
Jayme1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Called for a tow on a Sunday at 3pm, and he had our car on the trailer by 3:45. He took a look at the damage for us, offered to do our repairs at a discounted price, and had it repaired by 3pm the next day even though it was Memorial Day. If we'd gone to the repair shop we'd intially planned to, our car wouldn't…

Great priceCar towingService not listed
Kaylah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Was stuck on the side of the road from 2:30-5:00am no help until I found bj (this company). He instantly came to the rescue to tow my car back home and also checked my car out to figure out the problem! After being upset all night he made my morning just by simply being a blessing & a great help. I…

Great priceCar towing
NarcissaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was stranded at the bottom of Montana right off the freeway for a good 30-40 mins three weeks ago around 7pm and they came out of no where and offered a tow for a reasonable price. We were waiting on the cops to show up to sit with us until the insurance company sent a tow truck but the cops never showed up. FM…

Great priceCar towing

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 37%Overpriced 0%Not sure 2%

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