Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
Reviewers with a 4.6 rating from 2109 entries frequently praise the facility's clean bathrooms, comfortable seating, and friendly staff who assist with memberships and physical therapy. The venue hosts various events, including concerts, dance competitions, and community activities, with patrons noting good acoustics and ample parking. Common criticisms involve perceived rudeness at the front desk, rising prices, inconsistent enforcement of pool rules, and concerns regarding leadership accountability and accessibility for disabled visitors.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,109 Google reviews we collected
Phrases our text analysis found in 1,047 written reviews
How often each topic comes up in the written reviews
We read 1,047 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“fe broke her wrist so she's going there for wrist therapy it's a very nice place friendly workers if you ever need therapy on broken limbs that's the…”
“I wouldn’t even give them 1 star their worker farhat was so disrespectful towards me and my brothers and when we went to talk back he proceeded to kic…”
“…ever need therapy on broken limbs that's the place to go keep up the great work…”
“This place is terrible very racist and they do not like Black people every time I am there they give me weird looks and I was kicked out me and my kid…”
“Highly recommend checking it out if there’s an event that interests you.”
“I knew this place is probably not a good place for my parents so we went out without registering and never going back again.”
“The center is currently used as a vaccine clinic, it is very accessible and efficient.”
“…left multiple messages and emails to the Sale Rep who was helping me never got back with me about ballons & a projector for a picture slideshow I want…”
“Culturally diverse area with affordable entertainment.”
“For the premium cost of this membership is not worth it unless you don’t mind filth.”
“This place is honesty the best place you could go to.”
“We were in the balcony and the view of the stage was very clear!”
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you to Hassan Tanana at the front desk who went above and beyond to help my grandfather today who was signing up as a new member. Hassan went the extra mile to make sure we were taken care of and able to enjoy the great facility.
My first visit to this wonderful facility to hear a truly world class brass band. The sound is wonderful, the seating is comfortable, the sight lines are terrific, and navigating around the facility is very smooth and easy.
This place is terrible very racist and they do not like Black people every time I am there they give me weird looks and I was kicked out me and my kids for having some fun in the pool. This is ridiculous. I will never be coming back here again the most racist place I’ve ever been to end Dearborn.
Very disappointed with the leadership and professionalism at the Dearborn Civic Center. When I attempted to address a concern through the proper chain of command, I found a troubling lack of accountability, integrity, and respect. A community facility funded by taxpayers deserves leadership that upholds fairness,…
My wife broke her wrist so she's going there for wrist therapy it's a very nice place friendly workers if you ever need therapy on broken limbs that's the place to go keep up the great work
Standing out the Ford community center. It has a huge dance floor, plenty of drinks and snack options, very clean. Enjoyed the facility
4.6 ★★★★★ 2,109 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you to Hassan Tanana at the front desk who went above and beyond to help my grandfather today who was signing up as a new member. Hassan went the extra mile to make sure we were taken care of and able to enjoy the great facility.
My first visit to this wonderful facility to hear a truly world class brass band. The sound is wonderful, the seating is comfortable, the sight lines are terrific, and navigating around the facility is very smooth and easy.
Too cold inside the building.
Saw a wonderful stage play "Prince of the Pullpit.
Very busy here..great community center.
❤️❤️
This place is terrible very racist and they do not like Black people every time I am there they give me weird looks and I was kicked out me and my kids for having some fun in the pool. This is ridiculous. I will never be coming back here again the most racist place I’ve ever been to end Dearborn.
A beautiful, well-kept and well-run facility.
It was clean slide and did to help us if we got drowned
Very disappointed with the leadership and professionalism at the Dearborn Civic Center. When I attempted to address a concern through the proper chain of command, I found a troubling lack of accountability, integrity, and respect. A community facility funded by taxpayers deserves leadership that upholds fairness, transparency, and strong ethical standards. Unfortunately, that was not my experience. I hope meaningful changes are made because our community deserves much better.
Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
