Dermatologist · Beaver Falls, PA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%78+22Replies to reviews 8%100+8.2Momentum penalty17−8.3Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 27 dermatologistsiPosition by Experts Score among all companies we track in this category. · better than 27%
4.8★★★★★1,104 Google reviews · 12 photos
91%five-star reviews
4.36★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Forefront Dermatology Cranberry Township, PA at a glance
Google reviewers rate Forefront Dermatology 4.8 out of 5 based on 1,104 reviews, with the owner responding to 92% of feedback. Positive comments highlight punctuality, professional communication, and efficient scheduling for services like mole checks, Botox, and biopsies. However, recurring criticisms involve long waiting times, rushed consultations, and disputes regarding insurance verification and billing practices, particularly when patients have outstanding balances or encounter provider inconsistencies.
Google rating: 4.8 out of 5 from 1,104 reviews (91% five-star).
Reviews on this page: 1,104 Google reviews (633 with written comments, 3 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: September 5, 2026.
Service: Dermatologist serving Beaver Falls, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
This companyDermatologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Forefront Dermatology Cranberry Township, PA: 81/100 on this factor. Category median: 90.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Forefront Dermatology Cranberry Township, PA: 78/100 on this factor. Category median: 86.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Forefront Dermatology Cranberry Township, PA: 17/100 on this factor. Category median: 100.F
17
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Forefront Dermatology Cranberry Township, PA: 100/100 on this factor. Category median: 71.A
100
Bar = this company · dark tick = category median.
Star ratings
1,104 Google reviews we collected
4.8of 5
5 stars1,00591%
4 stars595%
3 stars131%
2 stars61%
1 star212%
Praise vs complaints
Phrases our text analysis found in 633 written reviews
97%praise
Praise79697%
Complaints213%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude36144%
Speed & response15819%
Quality & results13416%
Would recommend779%
Communication617%
Price & value142%
Honesty & trust121%
What customers talk about
We read 633 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Front desk is very close to patient seating, not as private as the old office.”
“She was the most unprofessional mid level provider I have ever dealt with.”
“I was greeted very quickly when I came in and was shortly called in for my appointment.”
“Tricia Boots is never on time.”
“My diagnosis and treatment at Forefront Dermatology was very professional and thorough.”
“…looking forward to, I was denied being seen because someone was too incompetent to do their job when taking information from a patient.…”
“Highly recommend them if you’re looking for a place.”
“I saw Tricia Boots and I would never recommend her.”
“She explained in detail as to what she was doing and what to expect and what I should do to take care of my skin problem.”
“My appointment went off reasonably close to set appointment time, and the doctor was quick, efficient snd thorough in his exam, and he explained his findings.”
“Amos and his team over charge for everything and try to sell their own products to patients.”
“It is sometimes a chore finding a person who you can trust as a medical professional.”
People customers mention
Amos118 reviews
Boots86 reviews
Tricia13 reviews
Abraham10 reviews
Dermatologist7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJustin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
This place is a serious joke and they dont care about you as a person at all! I have a balance there and because I owe them money they wont see me. I cant help that my insurace is garbage. I have a history of melanoma and most likely have it right now and I went in for a check up and they refused to see me. Its…
TTom4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very little wait time. Front desk is very close to patient seating, not as private as the old office. Wish some SPF 50 would be in the free samples.
HHeather7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★
The most painful Botox I’ve ever had. Sara was clearly in a hurry and rushed through my appointment as there was some mix up with my appointment being for a consultation and not for a treatment. I was clear when I scheduled that I was coming to get Botox but they told me I had to schedule it as a consultation since…
CCindy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Awesome staff and medical team. Dr. Brad Amos is the best and the staff is in all areas truly caring and professional! 10 STARS!!!! Greg Zulka
SSteven7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Best dermatologist, Tricia Boots is the best! Great staff, friendly environment. Highly recommend them if you’re looking for a place.
CCharles4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My diagnosis and treatment at Forefront Dermatology was very professional and thorough. I have been using Forefront and Dr. Amos for probably over 20 years and never have had any issues.
I was in the office last year to have a spot on my face looked at. I was actually about 15 minute's early to my mid morning appointment. Regardless of being early, I still had to wait an hour in the waiting room to be called back. Once I was back in the office, the doctor was very rushed. I explained the spot on my face recently appeared and it changes in appearance. She literally laughed at me and made me feel dumb because it was "just a mole" and they "can't just change". She never got out any equipment to look closer. Dismissed it as just a mole. I went home and for the next year it would get bigger/smaller and at times bleed. I recently went to a different provider in thd cranberry twp area and she was fantastic. Immediately got out equipment because she said it looks suspicious. Long story short, my biopsy came back as basal cell skin cancer. I had skin cancer for an entire year longer all because a doctor rushed my appointment because they can't handle the amount of people they see and didn't take me seriously.
Response from the owner · a month ago
Thank you for sharing this feedback. We're so sorry to hear this. We pride ourselves on ensuring that every patient leaves our office with all their concerns addressed. We would love the opportunity to learn more about this. Please complete our secure online form at https://forefrontdermatology.com/careexperience/. Thank you.
K
Kristin Ravasio9 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
My review is based solely on ONE provider at the Cranberry location: Sarah Abraham (the PA). She was the most unprofessional mid level provider I have ever dealt with. The appointment was for my daughter, and upon greeting us and diagnosing my daughter, she proceeds to ask why my daughter and I are so tan (we had just gotten home from a wonderful family vacation in Hilton Head together). She turned to my daughter and said “the tan will age you. Look at your Mother, do you want to look like that?” She then FURTHER drove home this point by walking over to where I was sitting, framed my face with her hands, and asked my daughter “do you want to look like this when you get older??” I was horrified. The MA that was in our room also seemed disturbed. My daughter was incredibly uncomfortable. This treatment should not ever occur, degrading a mother’s appearance in front of her teen daughter. Embarrassing, unprofessional, and not the point of our visit. My skin and my face was not the reason for this appointment. My daughter was. The age spots on my face can be fixed, the behavior and demeanor of this provider cannot. Think twice before scheduling with Sarah Abraham. We will not be coming back to this practice.
Response from the owner · 2 months ago
Thank you for your review. We promote an environment that emphasizes empathy, strong communication, and accountability. We'd like the chance to look into the situation you have described. Could you please reach out to us at https://forefrontdermatology.com/careexperience/ ? We look forward to hearing from you.
J
Justin and Andrea Walker8 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
This place is a serious joke and they dont care about you as a person at all! I have a balance there and because I owe them money they wont see me. I cant help that my insurace is garbage. I have a history of melanoma and most likely have it right now and I went in for a check up and they refused to see me. Its pretty sad they wont see someone that could actively have cancer because all they care about is money. Charging me thousands of dollars for 15 minute procedures. Its really sad and if I do have melanoma and it spreads they should be ashamed of themselves but they wont care because they think they are better then people that struggle. Do yourself a favor and go somewhere else. They litterally dont even thoroughly look over your body. Fifteen minutes, if that and degrade you the entire time and then charge you astronomical rates.
Response from the owner · 2 months ago
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please fill out this form at https://forefrontdermatology.com/careexperience/, and we’d be happy to connect with you directly.
D
Dave HardekLocal Guide · 46 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
The most painful Botox I’ve ever had. Sara was clearly in a hurry and rushed through my appointment as there was some mix up with my appointment being for a consultation and not for a treatment. I was clear when I scheduled that I was coming to get Botox but they told me I had to schedule it as a consultation since I hadn’t been there in three years, but they also said I could still get treatment. This mix up was not my fault but I feel like it was taken out on my face. I will say this again, I have NEVER experienced that much pain with botox. I will never go back to her again.
Response from the owner · 7 months ago
We appreciate your feedback. Thanks for taking the time to leave us a review. We’ll be sure to take the details of this review back to our team.
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Lee Lawver4 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.