PLUMBERS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%69+10.4Craft & service 20%61+12.2Value 10%76+7.6Momentum 8%65+5.2Track record 7%48+3.4Accountability 5%35+1.8Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%69+10.4Craft & service 20%61+12.2Value 10%76+7.6Momentum 8%65+5.2Track record 7%48+3.4Accountability 5%35+1.8Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREFormula Plumbing South Tampa, FL
Better than 76% of plumbers · #22 of 90
4.9★459 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Formula Plumbing South Tampa, FL for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Garbage disposal repair”
ZNG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Everyone on the phone was super polite. They showed up earlier than scheduled but they called me first to let me know. They were available to do the work right. then and there. They looked at everything thoroughly. Fixed everything and the plumber that came to our house was super nice and polite. I would hire again.
Plumbing leak detectionGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They installed a water softener and is a great job. Ken is the best.
Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Formula, grey = plumbers average
Rating over time
Price
$1.1k+123% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 24%Reasonable 69%Overpriced 0%Not sure 7%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%69+10.4Craft & service 20%61+12.2Value 10%76+7.6Momentum 8%65+5.2Track record 7%48+3.4Accountability 5%35+1.8Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
69
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
61
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
76
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+113 / −0
Professionalism
+125 / −1
Responsiveness
+110 / −1
Punctuality
+104 / −0
Value
+81 / −0
