Reviewers frequently highlight the helpful staff, clean facilities, and reasonable adoption fees, noting successful adoptions and a well-stocked retail store. However, recurring criticisms involve inaccurate website information regarding operating hours and availability, which led to disappointed visits. Additional complaints include concerns about animal health testing before adoption and disputes over parking access that frustrated some community members.
Google rating: 4.5 out of 5 from 722 reviews (80% five-star).
Reviews on this page: 722 Google reviews (420 with written comments, 68 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 14, 2026.
Service: Pet Rescue Organization serving Winston-Salem, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
722 reviews on Google
5★574
4★61
3★10
2★14
1★63
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 420 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I got a very sweet little black lab the people were very helpful very careful with their dogs play took her home same day very reasonable adoption fee”
“Very rude about the parking lot and have a very strong entitlement of how things work in the real world.”
“We fostered this cute baby through Forsyth humane and it was such a great experience.”
“They might be very good to deal with on the animal side of things but as far as human beings, the worst kind.”
“I would recommend this place, they helped us Adopt our cat Beso and they were so helpful!”
“…om them and was out ofthe adoption fee but i will take that as a lost never again they are the worst…”
“You can immediately tell how deeply invested the entire staff and team are in the animals they care for.”
“You can really tell that he has only the best interest of the foundation in his work, and his efforts to create affordable pet care is amazing.”
“They also took my retractable leash and due to being rushed up front to pay the surrender fee, I didn’t think to ask for my leash back.”
“The dedication of their staff and volunteers is palpable; every interaction is filled with genuine care and a deep commitment to the animals they shelter.”
“Also when you tell them the issues with the pet they don’t care and fail to tell the next person the truth on them make you look like a liar.”
“They are easy to work with and take wonderful care of the animals entrusted to their care.”
“They frequently ignored our emails or questions about the animals we were caring for.”
praise complaint · found by our text analysis, Google review wording unchanged.
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Ashlen Booe3 reviewsiTotal number of Google reviews Ashlen has written across all businesses on Google Maps, not just this one.
I adopted my baby boy September 10th, the same day he started showing signs of kennel cough. The lady that keeps with adoption said that the voucher you get for a vet visit wouldn’t cover a sudden cough, so I think they knew. My other two dogs was then exposed to kennel cough, and all three were sick, my other two are just now starting to get better after rounds of antibiotics. His name was golden delicious while there, his name is now Maverick. I gave 4 stars because Maverick has brought so much joy into my life. He was tossed out like trash and was starving with no mom to feed on, and is now very, very spoiled and loved! ❤️
Caroline Becker4 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
I attended the Humane Society sponsored Wine and Design event, it was SO much fun! Loved that I was supporting such a great organization and made a lovely painting of my fur baby!
Also I had no idea they had an amazing pet store inside! So many toys to choose from, I will definitely be stopping here for pet supplies more often.
todd ridge5 reviewsiTotal number of Google reviews todd has written across all businesses on Google Maps, not just this one.
If I could give them a zero i would. Not a very truthful when it comes to certain things definitely follow up on your babies when you Surrender them. Also its crazy to me cats are not being tested for FIV or felv before adoption.
Amanda BedwellLocal Guide · 17 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Incredible Rescue That Truly Cares!
We have adopted two dogs and three cats through the Forsyth Humane Society, and our experience with them has been nothing short of wonderful. You can immediately tell how deeply invested the entire staff and team are in the animals they care for. They don't just find homes for pets—they build lasting relationships with adopters! We love going back a few times a year to donate and visit, and the staff always remember our babies. It means the world to be part of such a compassionate community. We couldn't recommend them more highly!
Christina DavidsonLocal Guide · 13 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
My best friend lost her dog to cancer in the spring. In his honor, I purchased a memorial paver. Darla went above and beyond to inform me of the installation and sent me a photo of the paver, so we could locate it easily during our visit. She was incredibly helpful, and we are beyond thankful for her kindness and compassion. Thank you, Darla.
Chyna BetheaLocal Guide · 15 reviewsiTotal number of Google reviews Chyna has written across all businesses on Google Maps, not just this one.
I don’t know what this world. You would think a place that profits off of people surrendering their animals would be more open to taking them in instead of telling you that you have to go on a waiting lists
Razul Daniel TaboriteLocal Guide · 15 reviewsiTotal number of Google reviews Razul has written across all businesses on Google Maps, not just this one.
I felt like my dog Zuzu needed better. After having a baby and dealing with postpartum I found myself not having enough time or energy to spend with Zuzu. He’s a great dog and needed a family that could love and appreciate him. So after a long consideration I surrendered my baby hoping he would find a loving family. My boy was quickly adopted. The process was so smooth. I was a little scared of judgement but the environment was friendly and inviting. Thank you sooo much for finding Zuzu a forever home!
