Customers frequently praise the shop for professional communication, timely updates, and high-quality repairs that restore vehicles to pre-accident condition. Many reviewers highlight the staff's assistance with insurance claims and rental car arrangements, noting that vehicles are often detailed before return. However, low-rated reviews cite recurring issues with delayed communication, unexpected storage fees, and unresolved mechanical problems after repairs.
Google rating: 4.8 out of 5 from 599 reviews (94% five-star).
Reviews on this page: 599 Google reviews (525 with written comments, 54 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: October 30, 2026.
Service: Auto Body Shop serving Tamarac, Florida.
Data from Google, last updated November 1, 2026.
Star ratings
599 Google reviews we collected
4.8of 5
5 stars56494%
4 stars92%
3 stars20%
2 stars20%
1 star224%
Praise vs complaints
Phrases our text analysis found in 525 written reviews
96%praise
Praise1,00196%
Complaints464%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results23422%
Staff & attitude21020%
Would recommend20019%
Speed & response13613%
Communication10610%
Price & value818%
Honesty & trust808%
What customers talk about
We read 525 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I recently took my Tesla in to have the door handle replaced, and I was truly impressed by the outstanding service!”
“…d a completely false lifetime warranty, and their customer service is terrible.…”
“Everything was handled very professionally and quickly.”
“I would absolutely recommend them to anyone needing body work or collision repairs.”
“Avoid this place if you expect baseline human decency and professional competence.”
“I decided to use it because it had great reviews and when you go into the first time, It’s just you get right down the business immediately.”
“Mario walked me through the process and it was easy.”
“Updated to add: Mario called me after reading this and apologized for the poor communication.”
“They thoroughly inspected the door at no additional charge, gave me a fair and accurate price, and promptly ordered the replacement part.”
“They over charge for everything and run a scam business taking money from both the customer and insurance.”
“From start to finish, the team was professional, efficient, honest, and extremely knowledgeable.”
“I then asked him to please not start working on the car because I did not trust them with our vehicle anymore and wanted to send it directly to Honda.”
People customers mention
Mario134 reviews
Tesla51 reviews
Steven25 reviews
Eric14 reviews
Center11 reviews
Honda6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The bottom line is simple. They pretty much gave me back a brand new car. The lady never saw me coming, so she never hit her brake. Yeah, she smashed my shit up pretty good. But I was very surprised I surprised it really was. I did not expect this. I decided to use it because it had great reviews and when you go into the first time, It’s just you get right down the business immediately. And you can tell by the person that you’re speaking to about the quality place. I wasn’t nervous at all because of the person that I spoke to from the beginning. If somebody is bullshitting and trying to be a con artist, I would pick that up in a second. And this was legit 100%
D
Dexter Siu17 reviewsiTotal number of Google reviews Dexter has written across all businesses on Google Maps, not just this one.
Mario was fantastic! I brought my Honda S2000 in with a hardtop latch problem, and he took it in right away and had it fixed over the weekend. Fast, friendly, and great work. Highly recommend Fort Lauderdale Collision!
Price assessment: Reasonable price
Services: Body & Trim
Н
Наталия Зинченко9 reviewsiTotal number of Google reviews Наталия has written across all businesses on Google Maps, not just this one.
We had a very good service experience at this salon. Everything was handled very professionally and quickly. The staff were polite and provided all the assistance we needed. I highly recommend this place! A special thanks to Andrey for his help and professionalism!
A
Anna OrlovskaLocal Guide · 74 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Mario made the whole process so easy. The team gave me updates along the way. My car looks brand new. I am more than satisfied, I am grateful.
Response from the owner · a week ago
We’re so glad Mario and the team made the process easy and kept you informed along the way. Hearing that your car looks brand new means so much to us. Thank you for trusting Fort Lauderdale Collision with your repairs!
A
A. R.6 reviewsiTotal number of Google reviews A. has written across all businesses on Google Maps, not just this one.
I recently took my Tesla in to have the door handle replaced, and I was truly impressed by the outstanding service! From start to finish, the team was professional, efficient, honest, and extremely knowledgeable. They thoroughly inspected the door at no additional charge, gave me a fair and accurate price, and promptly ordered the replacement part.
What impressed me the most was the care and attention they gave my car. They treated it as if it were their own, making sure everything was handled properly. It’s rare to find this level of professionalism, honesty, and customer service these days.
Thank you 🙏🏻
Price assessment: Great price
Response from the owner · a week ago
Thank you for your thoughtful review! We’re glad our team made your Tesla door handle replacement a smooth experience. Your trust means a lot to us, and we’re happy the care, honest pricing, and attention we gave your vehicle stood out. Thank you for choosing Fort Lauderdale Collision! 🙏🏻
J
Jennifer DorsettLocal Guide · 99 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
The whole crew at Fort Lauderdale Collison did a phenomenal job. Mario walked me through the process and it was easy. I highly recommend them.
Response from the owner · 2 weeks ago
Thank you for your kind words and recommendation! We’re glad Mario made the process easy and that you’re happy with our crew’s work. Thank you for trusting Fort Lauderdale Collision with your vehicle!
C
Carolina Rosario4 reviewsiTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Great service. Mario was extremely helpful. Tesla certified.
Response from the owner · 2 weeks ago
Thank you for your review! We’re glad Mario was so helpful and that you had a great experience. We appreciate you trusting Fort Lauderdale Collision with your Tesla!
D
Dom Mancini8 reviewsiTotal number of Google reviews Dom has written across all businesses on Google Maps, not just this one.
Awesome experience. Super transparent and honest business. Definitely recommend.
Response from the owner · 2 weeks ago
Thank you for your recommendation! We’re happy you had an awesome experience and appreciated our honesty and communication. Thank you for choosing Fort Lauderdale Collision!
J
Jack Bergman2 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Everyone involved in the process was very helpful and not only was the damage I had fixed quickly and effectively they also cleaned both the inside and outside of my vehicle as well.
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 2 weeks ago
We’re glad our team made the process easy and completed your repairs quickly. It’s wonderful to hear you appreciated the interior and exterior cleaning, too. Thank you for choosing Fort Lauderdale Collision!
