This shop made the process of buying my first piano seamless and stress-free. The sales consultant, Buddy, was exceptionally knowledgeable and helpful. He took the time to demonstrate the instrument, opened it up to show me the inner mechanics and details, and patiently answered every single questions I had. I also appreciated their completely transparent pricing, so there is no guessing work or sales tricks involved. I couldn't be more satisfied with the service I received and highly recommend this shop to anyone looking for a piano.

Fort Pitt Piano Co.
Fort Pitt Piano Co. at a glance
Customers describe the store as offering a wide selection of high-end and digital instruments, with staff noted for providing patient, knowledgeable guidance without sales pressure. Recurring themes include transparent pricing, efficient delivery, and helpful follow-up communication after purchase. One criticism involved an employee discouraging a customer from playing a piano in the showroom, though most reviews highlight a positive and professional shopping experience.
- Google rating: 4.8 out of 5 from 31 reviews (94% five-star).
- Reviews on this page: 31 Google reviews (24 with written comments, 7 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: August 26, 2026.
- Service: Piano Tuner serving Pittsburgh, Pennsylvania.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Joe had just the piano we needed at a great price and it was easy to do business with him.
We were very happy with our shopping experience at Fort Pitt Piano. The salesman we spoke to (Buddy) was knowledgeable, attentive, and patient with us while we explored the various piano options. Once we were ready to proceed with the purchase, the piano was delivered to our house within the week. Highly recommend.
Piano stores can feel intimidating especially for new or hobbyist players, Fort Pitt Piano has a friendly and knowledgeable team, that will make you feel comfortable and help you select a great instrument with no pressure. Fort Pitt Piano recommended a great instrument for me and I really like it and the Roland piano plays great. I highly recommend stopping by their store in the strip to check out their large selection of acoustic and digital pianos. The Steinways in their showroom are amazing, they even let to play Piano Man on a brand new Steinway concert grand.
I had an amazing experience working with Fort Pitt pianos and Buddy! I bought a modestly priced Baldwin that is perfect for me, player grade condition, but wow the sound and touch are just what I was looking for. It delivers everything I wanted at the price point that couldn’t have been better. And Jordan who moved the piano did a perfect job. Thrilled with my purchase.
Went in with a 4-figure budget, but was treated by Buddy as if I had a 6-figure budget. Never felt any pressure throughout the experience of trying out pianos, and Buddy was very understanding when I said I'd look around some other piano dealers before making a decision. Ended up coming back to Fort Pitt and purchasing the perfect instrument for my budget for my level at an honest price. Buddy is super knowledgeable and was patient, giving me plenty of time to try out their very wide variety of pianos. Highly recommend to pianists of any level with any budget.
I just recently purchased a Boston Grand from Fort Pitt Piano Company and I am so in love with my piano! Buddy was so helpful and a pleasure to work with. He let me take my time in playing the pianos and in making my decision. It was an incredible experience, from playing the pianos to financing and delivery. I highly recommend Joe and Buddy and a visit into Fort Pitt Piano's stunning showroom. Raelene Bly
Buddy and Joe at Fort Pitt Piano Company were terrific. They spent a lot of time educating me while we played a whole lot of pianos to find the one that was a perfect fit for me and that stayed within my budget. Fort Pitt's service both before and after my purchase was exceptional. Buddy followed up with me at intervals to make sure I was enjoying my new instrument and I still am delighted with it. Thanks, Fort Pitt for making a difficult decision so easy!
Buddy was knowledgeable and helped me answer all of my piano questions. They have a full selection of pianos, including Steinway grands, uprights, used, and digital pianos.
Great experience working with Buddy and Joe to find a piano that suites our condo! Buddy was extremely knowledgable and patient explaining all of the ins and outs of the digital Roland we purchased. Joe quickly coordinated the purchase and delivery. Highly recommend!
Business details
- Address: 2358 Railroad St, Pittsburgh, PA 15222
- Phone: (412) 369-7100
- Website: fortpittpianoco.com
- Service area: Pittsburgh, PA