Customers consistently report that the service provider arrives on time, communicates effectively, and delivers thorough cleaning results for carpets, rugs, sofas, and tile. Many reviewers note that the pricing is fair or competitive despite being slightly above market average, while others highlight the professional demeanor and flexibility of the staff. Long-term clients frequently return for annual maintenance, citing the consistent quality of work and the ability to restore heavily soiled items to a like-new condition.
Google rating: 5.0 out of 5 from 390 reviews (99% five-star).
Reviews on this page: 390 Google reviews (340 with written comments, 19 with photos).
Owner responses: the business replied to 22% of reviews.
Most recent review: October 23, 2026.
Service: Carpet Cleaning serving Fort Worth, Texas.
Data from Google, last updated November 5, 2026.
Star ratings
390 Google reviews we collected
5.0of 5
5 stars38899%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 340 written reviews
99%praise
Praise75199%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results20227%
Staff & attitude17423%
Would recommend13117%
Speed & response11715%
Price & value689%
Communication385%
Honesty & trust253%
What customers talk about
We read 340 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had an awesome experience with Marek/Fort Worth Carpet & Tile.”
“He was able to schedule us a couple days later, arrived early, and was kind and professional the entire time.”
“Highly recommend giving him a call when you need your carpets cleaned.”
“I cannot recommend him enough!”
“Service day Marek was there on time and ready to go to work.”
“Price per sqft is above average for the market, but well worth it.”
“He answered all of my questions and addressed my concerns prior to coming to my home.”
“I’m glad I found someone I can trust for years to come.”
People customers mention
Marek52 reviews
Merek8 reviews
Phillips7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The tile in our kitchen looks brand new after the cleaning. We could not be happier with the service. Marek was very friendly and professional. I highly recommend this company.
Price assessment: Reasonable price
Services: General carpet cleaning, Area rug cleaning, Service not listed
C
Christine McDonald1 reviewiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Marek has cleaned our carpet, rugs and sofa every year for the past 6 or 7 years! He is kind, prompt and does an amazing job! When is done everything looks great! We will continue to call him every year!
Price assessment: Reasonable price
Services: Upholstery cleaning, General carpet cleaning
P
Porsche Allen1 reviewiTotal number of Google reviews Porsche has written across all businesses on Google Maps, not just this one.
Marek was great! He answered all of my questions and addressed my concerns prior to coming to my home. He was timely, professional and informative. Our carpet looks and smells amazing!! I will definitely have him back for future cleanings.
Price assessment: Reasonable price
Price: $150–200
Services: General carpet cleaning, Pet stain & odor removal
D
David FranklinLocal Guide · 16 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Marek answered the phone and scheduled me as he was leaving his house for the first scheduled job of the day. This shows how serious he takes customer service. He was able to schedule us a couple days later, arrived early, and was kind and professional the entire time. Our carpets were in dire need of cleaning and they look and smell immaculate now! Highly recommend giving him a call when you need your carpets cleaned.
Price assessment: Great price
Price: $500+
Services: Pet stain & odor removal, Area rug cleaning
V
Valerie JuarezLocal Guide · 19 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
We recently moved into an almost 30 year old home. I’m sure the tile has never been professionally cleaned and yet he still managed to make them look great! Very kind guy as well.
S
Susan ChamberlainLocal Guide · 31 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Had an awesome experience with Marek/Fort Worth Carpet & Tile. He was very professional and helpful when I called to inquire about services. He fairly evaluated the tile areas I wanted cleaned via a phone call and some photographs. Service day Marek was there on time and ready to go to work. The end results were excellently cleaned tile that felt great against bare feet!! I haven't had my shoes off on the tile floors since we bought the house a year ago... now, I don't hesitate!
Price assessment: Reasonable price
Price: $400–450
Services: Service not listed
L
Lorrie SmithLocal Guide · 31 reviewsiTotal number of Google reviews Lorrie has written across all businesses on Google Maps, not just this one.
Best carpet and tile cleaning, ever! Owner is hardworking, efficient, and very nice. He has been my go-to carpet and tile cleaner for our annual cleaning needs for around 4 years now. Would highly recommend! Simply the best!
F
Frank MastromeLocal Guide · 84 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
They cleaned a lot of tile in my house. They showed up on time, made my floors shine, and made the grout lines seem like new again. They were efficient with the time They were here. Price per sqft is above average for the market, but well worth it. Will use again.