Day care center · Brookhaven, GA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%57+36.2Reliability 28%22+6.2Replies to reviews 8%100+8.2Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#128 of 138 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 7%
4.6★★★★★47 Google reviews · 1 photos
87%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
17.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Foundation Academy receives a 4.6-star rating from 47 reviews, with parents frequently praising the clean, new facility and the attentive, caring nature of the teaching staff. Reviewers highlight the ease of the transition process, the use of the Procare app for daily updates, and the positive developmental progress their children experience. However, several low-star reviews cite a pattern of unprofessional behavior and high staff turnover attributed to the director, which contrasts with the generally positive feedback regarding classroom teachers.
Google rating: 4.6 out of 5 from 47 reviews (87% five-star).
Reviews on this page: 47 Google reviews (42 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 2, 2026.
Service: Preschool serving Brookhaven, Georgia.
Data from Google, last updated November 3, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Foundation Academy, Brookhaven Center: 57/100 on this factor. Category median: 88.C
57
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Foundation Academy, Brookhaven Center: 22/100 on this factor. Category median: 84.D
22
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Foundation Academy, Brookhaven Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Foundation Academy, Brookhaven Center: 100/100 on this factor. Category median: 51.A
100
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.6of 5
5 stars4187%
4 stars12%
3 stars00%
2 stars12%
1 star49%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
94%praise
Praise4594%
Complaints36%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2450%
Would recommend817%
Honesty & trust510%
Quality & results48%
Speed & response36%
Communication36%
Price & value12%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The teachers and staff have been incredibly caring, attentive, and welcoming, and they made the transition to daycare so much easier for our family.”
“She is very unprofessional and I do not feel comfortable knowing that she is in charge at my nephews daycare.”
“We’re so grateful to the entire Foundation Academy team and would highly recommend them to any family looking for a nurturing, engaging, and trustwort…”
“It’s obvious how much they genuinely care about Vivienne and her development, and we really appreciate the communication and personal attention she re…”
“We’ve had such a great experience with Foundation Academy.”
“Gloria is always quick to respond (even outside of hours) if you have a concern.”
“…care about Vivienne and her development, and we really appreciate the communication and personal attention she receives each day.…”
“…s - the industry in general is also difficult in terms of pay and the cost for the parents, whereas it should be subsidized by the government to promo…”
People customers mention
Gloria13 reviews
Jada3 reviews
Head3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ScottLocal Guide · 80 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’ve had such a great experience with Foundation Academy. The teachers and staff have been incredibly caring, attentive, and welcoming, and they made the transition to daycare so much easier for our family.
It’s obvious how much they genuinely care about Vivienne and her development, and we really appreciate the…
Brooke8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I don’t normally leave reviews but I had to express this one!
I had the opportunity to tour with Gloria and just WOW. She was so kind, and warm and very welcoming. She was super helpful and knowledgeable answering all of the questions and concerns I had about Foundation Academy and the programs they offer for my…
brandon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Whenever I am at pickup or drop off, I notice the director Gloria is always on the phone gossiping in her office. She leaves the door for everyone to hear her. I was told by a teacher that she made 3 employees cry and quit. The turnover rate is obsurd. I am always seeing new teachers. Only a few parents know what…
Christina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Foundation Academy is an untapped gem in the heart of Brookhaven. Our son has been there for 4 months now, and we have had nothing short of a phenomenal experience. The facilities are excellent (new) & the teachers care for our kids as if they were their own. The Procare app is excellent for intraday updates, though…
Art/Sheila1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
While I was leaving the school I overheard the director Gloria yelling and exchanging inappropriate words with a parent. I also overhear her making fun of other employees and talking down on them. She constantly hides information from the parents to protect herself. I do not feel comfortable with her around at the…
Vilmara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our tour with Ms. Gloria was an absolute success from start to finish. As the director, she went above and beyond to ensure everything ran smoothly and that every detail was thoughtfully planned. Her professionalism, warmth, and deep knowledge made the entire experience not only seamless but also truly memorable.We…
We’ve had such a great experience with Foundation Academy. The teachers and staff have been incredibly caring, attentive, and welcoming, and they made the transition to daycare so much easier for our family.
It’s obvious how much they genuinely care about Vivienne and her development, and we really appreciate the communication and personal attention she receives each day. Most importantly, she is happy, comfortable, and excited to be there, which gives us tremendous peace of mind as parents.
We’re so grateful to the entire Foundation Academy team and would highly recommend them to any family looking for a nurturing, engaging, and trustworthy daycare!
Age group: Infant (under 1 yrs)
Kristian Barze,LCSW7 reviewsiTotal number of Google reviews Kristian has written across all businesses on Google Maps, not just this one.
I wanted to take a moment and highlight how much I love and appreciate the Foundation Academy. My baby has attended the program for a little over 5 months and he truly looks forward to school each and every day. Yes there have been some staffing changes since we started however overall my child has continued to develop and management has ensured that there has been minimal impact to the routine, which I’m sure can be difficult at times as caring for small ones are not easy and I truly commend the teachers whom have remained.
I have developed a relationship with the managers, assistant director and even the regional directors( Jasmine, Amy and Jennifer) whom have each taken time to address anything I have asked of them.
My family and I have a special respect for the Director, Ms. Gloria as she was the first person we encountered at the academy and she truly lights up when she interacts with our child. She is always helpful and I appreciate how she has reassured me as my child grows and develop while also supporting him as he learns and grows at this fast age. Change can be scary but she makes sure he is in the right class for not only his age but his learning needs, ensuring he is not being baby sat but really learning skills while keeping him safe daily. She seems to genuinely care and I have seen her show the same love towards other infants as well.
I think anyone considering this school whom resides in the Brookhaven area overall will not be disappointed. I have even referred friends as well.
I look forward to my baby continuing to mature through the years at the Foundation Academy!
Response from the owner · a year ago
Thank you for your kind words! We’re so happy to hear that your little one enjoys school and that you’ve felt supported by our teachers and leadership team. We truly appreciate your recognition of Ms. Gloria and our staff, and we look forward to continuing this journey with your family.
As a Reminder, don’t forget to join in on our Spooktacular October promotion! Refer a friend and you both save on tuition, with even more savings for additional referrals! Visit our Facebook pages and Instagram page to see all the details.
Brooke Warnock8 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
I don’t normally leave reviews but I had to express this one!
I had the opportunity to tour with Gloria and just WOW. She was so kind, and warm and very welcoming. She was super helpful and knowledgeable answering all of the questions and concerns I had about Foundation Academy and the programs they offer for my nephew. The facility is well kept and clean and I can already tell he will be in great hands. There’s very few times people can really make an amazing first impression and this was one of them for me! Thank you Gloria!!
Response from the owner · a year ago
Thank you so much for sharing your experience! We’re thrilled to hear that your tour with Ms. Gloria left such a positive impression and that you felt welcomed and supported while learning about our programs. We take pride in providing a safe, clean, and caring environment, and we look forward to the opportunity to support your nephew’s growth and learning at Foundation Academy. Don’t forget to check out our Spooktacular October promotion full details are available on our Facebook and Instagram page!
Sarah Daniels9 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We've been there just over a year now and my little one is 2.5. Some of the teacher's we've had are just out of this world - Giselle, Reese, Mamie, and the directors Gloria & Jasmine. I believe they have the upmost care for my son and truly treat him like one of their own. He comes home with new healthy habits, like handwashing after dinner, insisting on using the potty by himself, or cleaning up his toys - he even closes up his markers after using them and I really don't think I am one to deserve the credit for that here :)
They are extra careful when it comes to sickness and wellbeing of the littles. Ms. Gloria is always quick to respond (even outside of hours) if you have a concern. She wants the teachers to be respected and embody an instructor - not just a babysitter for the day but someone who shows your little love how to be a good friend, how to share, to use the potty and learn about letters, colors and animals.
I realize the work is not always easy and kiddos bring their toddler moods - the industry in general is also difficult in terms of pay and the cost for the parents, whereas it should be subsidized by the government to promote and improve childcare. We love coming here because I have peace of mind that even in the challenging days, my son will be safe. At a former Foundation Academy location last year there was a safety incident with a guy trying to get help and all the kids were huddled safely - the parents were contacted immediately. Even the Academy's owners came to check on everyone. They handled the situation exactly as I would expect them to and responded with care, empathy and professionalism. For every bug bite or diaper rash, my son is cared for.
We will continue to come for as long as we are able. Some days he just keeps on playing and does not even want to come home; a true testament to the directors and teachers there. Please contact me for any questions if you are a prospective parent or employee - I am happy to share more.
Response from the owner · a year ago
Thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear how much your little one has grown and the healthy habits he’s developed while at Foundation Academy. It means so much to know that you value the care and dedication of our teachers and directors—Ms. Giselle, Ms. Reese, Ms. Mamie, Ms. Gloria, and Ms. Jasmine will be so grateful for your recognition. Your trust and peace of mind are what we strive for every day, and we’re honored to continue supporting your family. Don’t forget to check out our Spooktacular October promotion - you can find all the details on our Facebook and Instagram page!
brandon pano3 reviewsiTotal number of Google reviews brandon has written across all businesses on Google Maps, not just this one.
Whenever I am at pickup or drop off, I notice the director Gloria is always on the phone gossiping in her office. She leaves the door for everyone to hear her. I was told by a teacher that she made 3 employees cry and quit. The turnover rate is obsurd. I am always seeing new teachers. Only a few parents know what is really going on. I have heard her yelling at parents and employees. She is constantly overheard talking bad about employees and parents in her office while laughing. She is very unprofessional and I do not feel comfortable knowing that she is in charge at my nephews daycare.
Response from the owner · a year ago
We’re sorry to hear about your experience. At Foundation Academy, we strive to provide a supportive and inclusive environment for all children and families. While we cannot discuss individual situations publicly, we take your concerns seriously and invite you to reach out to us directly at [email protected].
Admin Team1 reviewiTotal number of Google reviews Admin has written across all businesses on Google Maps, not just this one.
*im using work email to leave this review, I’m not employed at all by FA, just a parent*
We enrolled our firstborn at Foundation Academy in Brookhaven when she was just 8 months old and the school itself had been open for a few weeks/months, was still very new. From the very beginning, the staff was warm, attentive, and genuinely playful with her—always tuned into her developmental milestones, safety, and overall well-being.
A year later, I got pregnant with twins and after trying multiple childcare options (including in-home care and other daycare centers), we’ve returned to Foundation Academy—and I can confidently say this is exactly where we’re meant to be.
When deciding where to enroll the twins, the first thing I checked was whether the leadership had changed. Thankfully, it hadn’t. Amy and Gloria are truly the heart of this school. And new leadership I have met this time around are just as solid. They care deeply about what they do, communicate openly and promptly when anything comes up, and strike an incredible balance between professionalism and friendliness.
Special shoutouts to Ms. Jada and Miss Lou—both are absolute rockstars and make each day joyful, productive, and structured for the babes. They are communicative with me in ways many aren’t.
As someone who has personally vetted, toured, and enrolled my children in multiple schools, tried various daycare setups, and even hired private caregivers to work in my home—I can honestly say Foundation Academy meets all of my needs and my very high expectations as a parent.
If you’re looking for:
• Friendly, communicative, professional staff
• A clean, nurturing environment
• Low child-to-staff ratios
• A team that values both developmental progress and your child’s happiness
This is the place. I recommend them wholeheartedly. - JZ
Response from the owner · a year ago
Thank you so much for sharing your family’s journey with Foundation Academy JZ! We are honored to have supported your firstborn and now to welcome your twins back into our care. Your kind words about our leadership, teachers, and staff mean so much—Ms. Amy, Ms. Gloria, Ms. Jada, and Ms. Lou will be thrilled to know the impact they’ve made. We are grateful for your trust and continued confidence in us, and we look forward to being part of your children’s growth and happiness for years to come. Don’t forget to check out our Spooktacular October promotion —all the details are on our Facebook and Instagram page!
Christina Abrams3 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Foundation Academy is an untapped gem in the heart of Brookhaven. Our son has been there for 4 months now, and we have had nothing short of a phenomenal experience. The facilities are excellent (new) & the teachers care for our kids as if they were their own. The Procare app is excellent for intraday updates, though there is room for improvement in the professionalism & proactive nature of staff communication. If you're expecting or have a little one running around, enjoy this (current) no waitlist offering & join the fun!
Response from the owner · a year ago
Thank you, Christina, for your kind words and for sharing your experience! We’re so glad to hear your family has had a phenomenal start with us and that you value both our facilities and the care of our teachers. We also appreciate your feedback on communication, as we are always looking for ways to improve and better serve our families. We look forward to continuing this journey with your son, and don’t forget to check out our Spooktacular October promotion on Facebook and Instagram!
Art/Sheila Mullis1 reviewiTotal number of Google reviews Art/Sheila has written across all businesses on Google Maps, not just this one.
While I was leaving the school I overheard the director Gloria yelling and exchanging inappropriate words with a parent. I also overhear her making fun of other employees and talking down on them. She constantly hides information from the parents to protect herself. I do not feel comfortable with her around at the school. She is creating a very toxic environment for the parents, teachers, and children.
Response from the owner · a year ago
We’re sorry to hear about your experience. At Foundation Academy, we strive to provide a supportive and inclusive environment for all children and families. While we cannot discuss individual situations publicly, we take your concerns seriously and invite you to reach out to us directly at [email protected].
Vilmara Ariete2 reviewsiTotal number of Google reviews Vilmara has written across all businesses on Google Maps, not just this one.
Our tour with Ms. Gloria was an absolute success from start to finish. As the director, she went above and beyond to ensure everything ran smoothly and that every detail was thoughtfully planned. Her professionalism, warmth, and deep knowledge made the entire experience not only seamless but also truly memorable.We couldn’t have asked for a better guide or a more enjoyable experience. Thank you, Ms. Gloria, for an unforgettable tour and my husband and I definitely will put our twins there!😁
Response from the owner · a year ago
Thank you so much for your kind words! We’re thrilled to hear that your tour with Ms. Gloria was such a positive experience. Our team takes great pride in creating a welcoming environment and making sure families feel supported and informed every step of the way. We’re so excited at the thought of welcoming your twins into our community!
Nadia PintoLocal Guide · 13 reviewsiTotal number of Google reviews Nadia has written across all businesses on Google Maps, not just this one.
I went to the Academy, and I loved the academy, the staff is really friendly, specially MS. Gloria, she was wonderful, very friendly, I will definitely sign my son into the school, and I have some nephews there already, that makes me more confident on bringing my child there.Thanks to MS. Gloria
Response from the owner · a year ago
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our staff, especially Ms. Gloria. It’s always encouraging to know that families already connected with our Academy feel confident and excited about joining us. We look forward to welcoming your son and continuing to support your family’s journey with us!
