Foundation Pro logo

Foundation Pro

Foundation · Little Rock, AR · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%91+25.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 16 sidewalk contractorsPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 399 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Nov 2026latest review

Foundation Pro at a glance

Google reviewers rate Foundation Pro 4.9 out of 5 based on 399 reviews. Customers frequently praise the company for punctual appointments, clear communication, and honest assessments that sometimes recommend against unnecessary repairs. Services include foundation stabilization, polyurethane injection, and crawl space repairs. While most feedback is positive, a minority of low-star reviews cite instances of late arrivals, incomplete inspections, or disputes over repair estimates and costs.

  • Google rating: 4.9 out of 5 from 399 reviews (97% five-star).
  • Reviews on this page: 399 Google reviews (371 with written comments, 16 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Sidewalk Contractor serving Little Rock, Arkansas.

Data from Google, last updated November 8, 2026.

Score profile vs other sidewalk contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction94Reliability91Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 94 (median 89)Reliability: 91 (median 81)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
Foundation ProSidewalk Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Foundation Pro: 94/100 on this factor. Category median: 89.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Foundation Pro: 91/100 on this factor. Category median: 81.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Foundation Pro: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Foundation Pro: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

399 Google reviews we collected

  • 5 stars38897%
  • 4 stars31%
  • 3 stars10%
  • 2 stars10%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 371 written reviews

  • Praise88399%
  • Complaints81%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude21724%
  • Would recommend16018%
  • Quality & results14116%
  • Speed & response11413%
  • Communication9611%
  • Honesty & trust9310%
  • Price & value708%

What customers talk about

We read 371 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I recommend this company as they are all very kind and want to do the right thing.”
  • “I highly recommend Foundation Pro out of North Little Rock!”
  • “The customer service from everyone that I've talked to has been absolutely top notch.”
    “Today Luis and his crew Alex, Jose, and Kevin arrived on schedule and spent the day prepping and digging and installing in this awful summer heat.”
  • “In just a few days, Jim arrived promptly and shared his professional experience and knowledge.”
  • “Explaining details in a way that can be easily understood.”
  • “He didn't recommend any repairs, so you can trust this company to be honest.”
  • “Brent’s been able to give us a fair price on some work we need to have done in order to sell our house.”
    “Had an appt scheduled to get a quote, which I missed work for.”

People customers mention

  • Jim 36 reviews
  • Brent 33 reviews
  • Stroud 27 reviews
  • Jeff 21 reviews
  • Jakubec 12 reviews
  • Wenger 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jim Jakubec, Foundation Pro rep was outstanding, knowelegable in his perception, explanation. Explaining details in a way that can be easily understood.

Brooks2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Foundation Pro “rescued” my home from what I thought was disaster in 2019 and made our home “whole” again. They guarantee their workmanship and so, when things started to look troubling again this year, they came out and made me right again- and it didn’t cost me this time. They are true professionals and they have…

Customer photo from Brooks's reviewCustomer photo from Brooks's reviewCustomer photo from Brooks's reviewCustomer photo from Brooks's review
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Foundation Pro out of North Little Rock! From beginning to end, mine was an all around positive and confidence inspiring experience. All it took was one phone call even though I am not in one of Foundation Pro's published service areas. Becky was very friendly and informative as she worked through…

Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend. Larry came by our house on time and did a great job explaining everything and answering all questions. He didn't recommend any repairs, so you can trust this company to be honest.

deBrah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jim with Foundation Pros did an amazing job! He was prompt, thorough with his inspection and provided honest feedback that gave me an accurate assessment of how to address my concerns as a homeowner. Even the phone call setting up the appointment was handled in a friendly, enjoyable, and efficient way. I would feel…

Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jim came to the house, reviewed my concerns & made a plan. Personable & knowledgeable - thank you!

Photos

Customer reviews

4.9 ★★★★★ 399 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
George Moser4 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim Jakubec, Foundation Pro rep was outstanding, knowelegable in his perception, explanation. Explaining details in a way that can be easily understood.

Brooks Learning Spanish2 reviewsTotal number of Google reviews Brooks has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Foundation Pro “rescued” my home from what I thought was disaster in 2019 and made our home “whole” again. They guarantee their workmanship and so, when things started to look troubling again this year, they came out and made me right again- and it didn’t cost me this time. They are true professionals and they have been there for me when I needed them most!! I rest easy knowing the established relationship that I have with Brent and the crew at Foundation Pro! Brooks in Maumelle

Shawn Rumbaugh6 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Foundation pro has really been a wonderful company to work with. The customer service from everyone that I've talked to has been absolutely top notch. Becky, Lydia, and others that I have spoken to at the desk have been wonderful. Jim (assessor/sales) checked out my foundation issue in my rental house and gave me a couple options to go with. Evan (technician) came out and used epoxy/poly w/ carbon fiber staples along the length of the crack. Both of these guys were REALLY great to work with. Evan accidentally got epoxy on a few surface areas of the house and made an effort to get it cleaned up. He sent a video to show me. The front desk assured they would make it right and gave me a work cell to reach out to coordinate a cleanup and/or paint touch up and new blinds if need be. I had Jim swing by to check on Evan's work and he said that everything looked good but there was some uneven spots from the foundation shift. I went ahead and wrote a check for the remainder of the balance before the work was done because I really appreciated everyone from the company. Jim came back out with a buddy and they ground down the uneven surfaces (which was not a part of the service I paid for). I recommend this company as they are all very kind and want to do the right thing. I had forgot to check but they even ran my quote a second time with military discount. I have already referred them to a buddy at work and he should reaching out to them shortly if he has not already done so today. I'm happy with my choice in using Foundation Pro.

Response from the owner · 2 weeks ago

Thank you for sharing your experience about our team, Shawn. Your kind words mean a lot to us. We appreciate your trust and referrals! -The Foundation Pro Team

C Win1 reviewTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Foundation Pro out of North Little Rock! From beginning to end, mine was an all around positive and confidence inspiring experience. All it took was one phone call even though I am not in one of Foundation Pro's published service areas. Becky was very friendly and informative as she worked through scheduling Jim's visit. In just a few days, Jim arrived promptly and shared his professional experience and knowledge. He was not in the least intimidated by my 100+ year old house. He inspected my immediate issues of concern and made recommendations for resolution that I can implement myself, saving me thousands of dollars. Jim even used his contacts to try to help me find a reputable repair professional in my area to work on an unrelated project. I will definitely call Foundation Pro again for any future concerns.

Thomas Snyder1 reviewTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend. Larry came by our house on time and did a great job explaining everything and answering all questions. He didn't recommend any repairs, so you can trust this company to be honest.

Response from the owner · a month ago

Thanks for sharing this, Thomas! We're glad Larry provided an honest and thorough visit. Your trust means everything to us. -The Foundation Pro Team

deBrah Wilson2 reviewsTotal number of Google reviews deBrah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim with Foundation Pros did an amazing job! He was prompt, thorough with his inspection and provided honest feedback that gave me an accurate assessment of how to address my concerns as a homeowner. Even the phone call setting up the appointment was handled in a friendly, enjoyable, and efficient way. I would feel very comfortable using this company to take care of any foundation concerns I have in the future. Thank you for such a wonderful experience!

Response from the owner · a month ago

We are glad to hear our prompt, thorough inspection and honest feedback made such a positive impact! -The Foundation Pro Team

Charles1 reviewTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim came to the house, reviewed my concerns & made a plan. Personable & knowledgeable - thank you!

Response from the owner · a month ago

We are happy to hear Jim's visit addressed your concerns effectively. Thank you, Charles! -The Foundation Pro Team

Sandra West6 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Foundation Pro has been amazing and so helpful. Brent’s been able to give us a fair price on some work we need to have done in order to sell our house. He was fast at looking at the foundation issue and was quick at providing a quote. Lydia in the business office was so sweet and helpful with setting up our appointment. I won’t use anyone else in the future! If your house or building has foundation issues, don’t hesitate to call Foundation Pro. They are true professionals!!!

Response from the owner · 2 months ago

Hi Sandra, Thank you so much for the wonderful review and recommendation! We truly appreciate you taking the time to recognize Jim, Rudy, Nino, and Brent. Our entire team works hard to make sure our customers understand the process, have their questions answered, and feel taken care of from start to finish. It was a pleasure working with you, and thank you for trusting Foundation Pro with your home! ❤️

ladonna thomas2 reviewsTotal number of Google reviews ladonna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very happy with the work foundation pro did for me. Jim came out and diagnosed our problem and explained the process and made it so easy for us to understand, he answered all of our questions and was also available to us when we had more questions along the way. Rudy is a star employee, he and Nino came out and began the process and all the way through it he was kind and empathetic about our situation. Rudy is very knowledgeable and did a great job. Brent is the director of operations, he called and he was very kind, knowledgeable and so helpful with advice, I appreciate all of them! I would recommend foundation pro for any of their services ♥️

Response from the owner · 2 months ago

Thank you so much for the wonderful review and recommendation! We truly appreciate you taking the time to recognize Jim, Rudy, Nino, and Brent. Our entire team works hard to make sure our customers understand the process, have their questions answered, and feel taken care of from start to finish. It was a pleasure working with you, and thank you for trusting Foundation Pro with your home! ❤️-The Foundation Pro Team

Stephanie Hurst7 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brent is the nicest most honest guy around! He quickly took my call and went out to the property to evaluate it! I am a local realtor and highly recommend him for all your foundation needs!

Response from the owner · 2 months ago

Thank you, Stephanie, for recommending us to your clients! It’s truly an honor. Thanks for the kind words about our company. -The Foundation Pro Team

Foundation Pro on Google Maps →

Business details