Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Customers frequently highlight the shop's quick turnaround times, fair pricing, and the owner's friendly, communicative approach to repairs like screen replacements and charging port fixes. However, low-star reviews describe instances where repairs failed to resolve underlying issues, resulting in new problems like overheating or dim displays, alongside complaints about significant price discrepancies between phone estimates and in-store quotes.
Data from Google, last updated November 11, 2026.
383 Google reviews we collected
Phrases our text analysis found in 341 written reviews
How often each topic comes up in the written reviews
We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very fast ,super professional I will be coming back”
“Fixed my phone less than half an hour at a fair price!”
“Lovely experience everytime I come, very fast and efficient, I come everytime to get my devices fixed.”
“I recommend this phone repair shop for everyone who needs it.”
“Totally disappointed and would never recommend this place.”
“They did an amazing job and made the whole process quick and easy.”
“…came very dim, and now the phone shows a warning that the display is damaged or not original (but it was the original screen).…”
“Especially Dear Ali very honest person and very knowledgeable about customer service.”
“Went over with me what he was going to do/check for in terms of any damage beyond just the screen and kept me in the loop during the whole process.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 383 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing customer service Very good at what he does. Having Teenager kids with the phones I come visit him once in a while replacing the phone screen
Owner great.
amazing work
good guy fast and very nice.
Very fast ,super professional I will be coming back
I recommend this phone repair shop for everyone who needs it. Especially Dear Ali very honest person and very knowledgeable about customer service. Helpful great place in Sacramento area.
Absolutely amazing experience. Repair had a quick turn around time. The store has anything you could need and a very helpful man behind the desk.
Lovely experience everytime I come, very fast and efficient, I come everytime to get my devices fixed.
The best phone repair shop ever! Super cool, friendly, and professional guys. They did an amazing job and made the whole process quick and easy. Highly recommend these guys if you need your phone repaired!
This shop very professional and do everything right will Be back for sure thanks a lot
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts