Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Fox's Chimney Sweeps logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty69−3.1Momentum penalty73−2.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Fox's Chimney Sweeps

Columbia City, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 16 chimney sweep services · 4.8★ from 73 Google reviews

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Report card

Percentile vs other chimney sweep services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox's Chimney Sweeps is better than 78% of chimney sweep services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox's Chimney Sweeps is better than 72% of chimney sweep services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox's Chimney Sweeps is better than 69% of chimney sweep services.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox's Chimney Sweeps is better than 100% of chimney sweep services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox's Chimney Sweeps is better than 73% of chimney sweep services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox's Chimney Sweeps is better than 42% of chimney sweep services.C
42

Reviews for your job

Customers hired Fox's Chimney Sweeps for 4 kinds of job.

Fox's Chimney Sweeps for chimney inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Chimney inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 6 Google reviews tagged “Chimney inspections”

JLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Fox's for the last 5 years and they've done an excellent job on cleaning, inspections and Chimney wind cap installations. They are very organized and great to work with. They cover the floors, keep everything clean and are very informative on any issues and or the work that they do.

Chimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremiah and team did a great job unclogging the old chimney attached to my kitchen range vent. I will definitely hire them again, if needed.

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a family owned business. . Husband and wife team that felt like old friends. They were clean, informative, kind, and thorough as well as quick. They taught me how to use my fireplace properly, as it hadn't been used since we had moved into our home, 15 years. We had an ugly brass rusted out screen insert…

Chimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
BryanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Booked an appointment a few weeks ago and the day of appointment informed me he's not licensed in Washington even though I told the lady I was in Washington. Now I'm 2 months out for another company. How frustrating!!

Chimney inspections
IraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Awesome service from Jeremiah and Willie. Really nice guys. They will respect your home and go above and beyond. 100% 5 star service.

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Aaron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Chimney cleaning7—
Stove & fireplace cleaning6—
Chimney inspections6—
Chimney flue cleaning2—

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