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Frank Dillon: Primerica - Financial Services logo

Frank Dillon: Primerica - Financial Services

Financial consultant · Garfield, NJ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%96+29.5Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 26 financial advisorsPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 17 Google reviews · 2 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 17 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
35%reviews answered by the owner
Sep 2026latest review
📞 Call (862) 247-8162Request a call backWebsite ↗

Frank Dillon: Primerica - Financial Services at a glance

  • Google rating: 4.9 out of 5 from 17 reviews (94% five-star).
  • Reviews on this page: 17 Google reviews (5 with written comments).
  • Owner responses: the business replied to 35% of reviews.
  • Most recent review: September 10, 2026.
  • Service: Financial Advisor serving Garfield, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other financial advisors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction90Reliability96Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 90 (median 97)Reliability: 96 (median 97)Momentum: 100 (median 100)
This companyFinancial Advisors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frank Dillon: Primerica - Financial Services: 90/100 on this factor. Category median: 97.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frank Dillon: Primerica - Financial Services: 96/100 on this factor. Category median: 97.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frank Dillon: Primerica - Financial Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
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Bar = this company · dark tick = category median.

Star ratings

17 Google reviews we collected

  • 5 stars1694%
  • 4 stars00%
  • 3 stars16%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 5 written reviews

  • Praise5100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results360%
  • Staff & attitude120%
  • Speed & response120%

What customers talk about

We read 5 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you to María Burgos for her excellent service and attention during our meeting.”
  • “Excellent service, very detailed and polite”
  • “fast and amazing service.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Aidin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gracias a María Burgos por su excelente trato y atención durante nuestra reunión. Nos sentimos súper bien orientados y en buenas manos. ¡Muy agradecidos!

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Photos

Customer reviews

4.9 ★★★★★ 17 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Lesly GelinLocal Guide · 18 reviewsTotal number of Google reviews Lesly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

fast and amazing service.

Response from the owner · a year ago

Thanks for the high rating! We appreciate you sharing your experience.

Aidin Susan Jimenez Veras3 reviewsTotal number of Google reviews Aidin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gracias a María Burgos por su excelente trato y atención durante nuestra reunión. Nos sentimos súper bien orientados y en buenas manos. ¡Muy agradecidos!

Response from the owner · a year ago

¡Gracias por su reseña magnífica! Estamos felices de saber que tuvo una experiencia de 5 estrellas con su representante.

Massiel HernandezLocal Guide · 18 reviewsTotal number of Google reviews Massiel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was excellent

Response from the owner · a year ago

We are thrilled to have left such a positive impression with our service. Thank you for the high rating.

Roberto Zambrano1 reviewTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gracias Kevin Carrera por su ayuda.

Response from the owner · a year ago

Nos complace saber que su representante le proporcionó la mejor información para adecuarse a sus necesidades. Agradecemos su preferencia.

Marissell Taveras3 reviewsTotal number of Google reviews Marissell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, very detailed and polite

Response from the owner · a year ago

Thank you for the 5-star rating. We appreciate you taking the time to rate your experience.

Lutergia Chalas3 reviewsTotal number of Google reviews Lutergia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Armando Cruz1 reviewTotal number of Google reviews Armando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Lorena SalgueroLocal Guide · 59 reviewsTotal number of Google reviews Lorena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Luis Miguel Umanzor2 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Evelyn Ulloa
Review from Google · view on Google
★★★★★
  • Price assessment: Reasonable price
  • Services: Financial plan

Frank Dillon: Primerica - Financial Services on Google Maps →

Business details