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Frank's Lawn Mowers

Lawn mower store · Santa Ana, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%65+41.3Reliability 28%67+18.9Replies to reviews 8%54+4.4Momentum penalty54−4.6Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 51 lawn mower repair servicesPosition by Experts Score among all companies we track in this category. · better than 20%
4.6 ★★★★★ 17 Google reviews
82%five-star reviews
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
5.9%1–2★, last 17 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Jan 2026latest review

Frank's Lawn Mowers at a glance

Customers describe the shop as friendly and hardworking, noting that staff provide helpful service, fair prices, and reliable repairs for lawn mowers and pressure washers. Reviewers also highlight the availability of necessary parts and the knowledgeable nature of the employees. A recurring criticism in low-star reviews concerns the store's physical condition, with one customer questioning why the business remains open despite appearing torn down.

  • Google rating: 4.6 out of 5 from 17 reviews (82% five-star).
  • Reviews on this page: 17 Google reviews (12 with written comments).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: January 15, 2026.
  • Service: Lawn Mower Repair Service serving Santa Ana, California.

Data from Google, last updated November 2, 2026.

Score profile vs other lawn mower repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.

Satisfaction65Reliability67Craft & service–Value–Momentum54Replies to reviews54Satisfaction: 65 (median 76)Reliability: 67 (median 72)Momentum: 54 (median 100)Replies to reviews: 54 (median 54)
Frank's Lawn MowersLawn Mower Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frank's Lawn Mowers: 65/100 on this factor. Category median: 76.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frank's Lawn Mowers: 67/100 on this factor. Category median: 72.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frank's Lawn Mowers: 54/100 on this factor. Category median: 100.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Frank's Lawn Mowers: 54/100 on this factor. Category median: 54.C
54

Bar = this company · dark tick = category median.

Star ratings

17 Google reviews we collected

  • 5 stars1482%
  • 4 stars16%
  • 3 stars16%
  • 2 stars16%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 12 written reviews

  • Praise14100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude536%
  • Price & value536%
  • Quality & results214%
  • Speed & response17%
  • Honesty & trust17%

What customers talk about

We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Okay I am just going to say they are really nice people here who are hard working.”
  • “Excellent place, very friendly people, very reasonable prices, and excellent work on all repairs.”
  • “They do a great job and treat you very well 👍👍👍👍👍👍👍”
  • “Very quick when there's an emergency”
  • “Salvador is very knowledgeable and helpful, he’s an honest man who gives you the best service at a fair price.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lizandro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Okay I am just going to say they are really nice people here who are hard working. I'm not sure if it was the owner or what but him smashing into the wall with his truck. Idk just thought I leave this here

Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente lugar gente muy amable y precios muy razonables y un excelente trabajo en todas las reparaciones

Guillermo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Salvador is very knowledgeable and helpful, he’s an honest man who gives you the best service at a fair price. He has repaired my pressure washer and lawnmower and they work like a charm. Frank’s Lawn Mowers is the best.

frankcaf54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★★★

One of the best lawnmower repair shops in southern California! 👍🏻 Good customer service

LUISLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★★★

Salvador gets business done. Theyre a very hardworking shop with fair prices and a strong work ethic

Customer reviews

4.6 ★★★★★ 17 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Dan Maggie5 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

this store literally torn down, why is it even open?

Response from the owner · 9 months ago

we are changing locations, new is harbor and McFadden

Leon Aguilar4 reviewsTotal number of Google reviews Leon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy rápidos cuando tiene una emergencia

Lizandro Salgado5 reviewsTotal number of Google reviews Lizandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Okay I am just going to say they are really nice people here who are hard working. I'm not sure if it was the owner or what but him smashing into the wall with his truck. Idk just thought I leave this here

silvino garciaLocal Guide · 36 reviewsTotal number of Google reviews silvino has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente. Trabajan muy bien y tratan muy bien 👍👍👍👍👍👍👍

Jose mario Payan2 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente lugar gente muy amable y precios muy razonables y un excelente trabajo en todas las reparaciones

Jose OrozcoLocal Guide · 54 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen servicio de herramienta y Buenos precios

Ross MooresLocal Guide · 23 reviewsTotal number of Google reviews Ross has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful 👍. Got a great used mower.

Guillermo Aguirre2 reviewsTotal number of Google reviews Guillermo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Salvador is very knowledgeable and helpful, he’s an honest man who gives you the best service at a fair price. He has repaired my pressure washer and lawnmower and they work like a charm. Frank’s Lawn Mowers is the best.

David StrohmLocal Guide · 144 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very friendly,and was able to help me with my mower at a great price

Joshua VargasLocal Guide · 49 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always have what I need for my lawnmower parts

Frank's Lawn Mowers on Google Maps →

Business details

  • Address: 900 S Harbor Blvd, Santa Ana, CA 92704
  • Phone: (714) 554-8253
  • Service area: Santa Ana, CA