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Free Geek Arkansas

Recycling center · Fayetteville, AR · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%76+48.3Reliability 28%79+22.3Replies to reviews 8%61+5Experts Score= 76Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 80%
4.7 ★★★★★ 106 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Oct 2026latest review

Free Geek Arkansas at a glance

Google reviewers rate Free Geek Arkansas 4.7 out of 5 stars based on 106 reviews, frequently praising the facility for accepting diverse e-waste, offering affordable refurbished electronics, and providing rapid data recovery services. Customers often highlight the friendly, knowledgeable staff and the organization's commitment to digital inclusion and sustainability. However, a minority of low-star reviews criticize the store as cluttered and overpriced, while also reporting instances of unfriendly interactions, inaccurate operating hours, and concerns regarding data security during device donations.

  • Google rating: 4.7 out of 5 from 106 reviews (89% five-star).
  • Reviews on this page: 106 Google reviews (70 with written comments, 7 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Recycling Service serving Fayetteville, Arkansas.

Data from Google, last updated October 25, 2026.

Score profile vs other recycling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction76Reliability79Craft & service–Value–Momentum100Replies to reviews61Satisfaction: 76 (median 69)Reliability: 79 (median 67)Momentum: 100 (median 100)Replies to reviews: 61 (median 31)
Free Geek ArkansasRecycling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Free Geek Arkansas: 76/100 on this factor. Category median: 69.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Free Geek Arkansas: 79/100 on this factor. Category median: 67.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Free Geek Arkansas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Free Geek Arkansas: 61/100 on this factor. Category median: 31.B
61

Bar = this company · dark tick = category median.

Star ratings

106 Google reviews we collected

  • 5 stars9489%
  • 4 stars44%
  • 3 stars11%
  • 2 stars00%
  • 1 star77%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise5094%
  • Complaints36%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2038%
  • Price & value1426%
  • Would recommend713%
  • Honesty & trust59%
  • Quality & results48%
  • Speed & response36%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff were very friendly and willing to answer all my questions.”
  • “Whether you are looking for affordable, refurbished computer hardware or trying to find a responsible way to recycle old electronics, this place does…”
    “Extremely overpriced dirty, old donated electronics.”
  • “It's a fantastic, community-driven resource, and I highly recommend checking them out if you want to support a great cause while finding awesome tech…”
  • “Every time you walk in, you can tell the team genuinely cares about tech accessibility and reducing e-waste.”
  • “Free Geek fixed it in under 30 minutes, were delightful, creative, and overall a life savor!”
  • “I returned to the Free Geek and they quickly eliminated the virus without charge.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BruceLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They take all kinds of electronics, working or not. They fix what they can and sell parts and working gear for cheap. Recycle what they can’t sell. Keep stuff out of the landfill.

HarryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

"Free Geek Arkansas" benefits the entire NWA region by accepting virtually all types of e-waste such as in my case an old 55" TV. In addition to keeping e-waste out of landfills, their services include "wiping" personal data off hard drives on returned PCs and a they have a collection of used, even vintage…

Customer photo from Harry's review
EmmaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love this place. Thought I was priced out of my favorite hobbies until I started hanging out here. All the volunteers are just the best people and they are doing great things that no one else is doing for this community!

DavidLocal Guide · 269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Free Geek Fayetteville is an absolute gem for the local community! Whether you are looking for affordable, refurbished computer hardware or trying to find a responsible way to recycle old electronics, this place does an incredible job. ​The focus on digital inclusion, sustainability, and education is so valuable.…

AlexLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place has changed a lot since my last visit. You can really tell the leadership and volunteer team members put a lot of love into reviving it. I’ve got a feeling something exciting is on the horizon 😉 Wishing you all the best!

Customer photo from Alex's review
NithinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The staff were very friendly and willing to answer all my questions. We need more organisations like these!!

Photos

Customer reviews

4.7 ★★★★★ 106 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Bruce ApplegateLocal Guide · 8 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They take all kinds of electronics, working or not. They fix what they can and sell parts and working gear for cheap. Recycle what they can’t sell. Keep stuff out of the landfill.

Harry JordanLocal Guide · 22 reviewsTotal number of Google reviews Harry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"Free Geek Arkansas" benefits the entire NWA region by accepting virtually all types of e-waste such as in my case an old 55" TV. In addition to keeping e-waste out of landfills, their services include "wiping" personal data off hard drives on returned PCs and a they have a collection of used, even vintage electronics for sale. The place carries the vibe of an old school tech-nerd Radio Shack on steroids feel. Who knew visiting a registered non-profit business dedicated to ethical e-waste disposal could be so much fun!

Emma GrayLocal Guide · 31 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place. Thought I was priced out of my favorite hobbies until I started hanging out here. All the volunteers are just the best people and they are doing great things that no one else is doing for this community!

David ColeLocal Guide · 269 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Free Geek Fayetteville is an absolute gem for the local community! Whether you are looking for affordable, refurbished computer hardware or trying to find a responsible way to recycle old electronics, this place does an incredible job. ​The focus on digital inclusion, sustainability, and education is so valuable. Every time you walk in, you can tell the team genuinely cares about tech accessibility and reducing e-waste. It's a fantastic, community-driven resource, and I highly recommend checking them out if you want to support a great cause while finding awesome tech deals or volunteering.

James LisonbeeLocal Guide · 67 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place with good deals, classic tech, lots of options and great people.

Alex TranLocal Guide · 55 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place has changed a lot since my last visit. You can really tell the leadership and volunteer team members put a lot of love into reviving it. I’ve got a feeling something exciting is on the horizon 😉 Wishing you all the best!

Nithin LakshmanaLocal Guide · 20 reviewsTotal number of Google reviews Nithin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff were very friendly and willing to answer all my questions. We need more organisations like these!!

Richard ReynoldsLocal Guide · 123 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is one of those hidden gems that everyone should know about. Imagine a goodwill with reasonable prices and its 100% electronics and that is Free Geek. From laptops 3D printers and PC's to cameras and 8 tracks they have just about anything you could possible want or need. Oh and dare I mention the ENTIRE ROOM of power cords for any device you could imagine. This is not even touching on the amazing staff that all volunteer here. I truly hope this becomes a place that grows and thrives for years to come.

1v4ñ5 reviewsTotal number of Google reviews 1v4ñ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely people to work with

Britni Ayers4 reviewsTotal number of Google reviews Britni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Volvo key fob was damaged and I tried a few different avenues. Free Geek fixed it in under 30 minutes, were delightful, creative, and overall a life savor! Thanks guys!

Free Geek Arkansas on Google Maps →

Business details