Freedom Wildlife Solutions & Pest Control at a glance
Customers frequently praise the company for its punctual service, thorough inspections, and clear communication regarding wildlife removal and pest control treatments. Reviewers note that technicians often explain processes in detail and provide updates on scheduling or parts availability. However, some lower-rated reviews criticize high pricing compared to competitors, mandatory monthly service contracts, and perceived unprofessionalism in customer service interactions when clients request additional estimates or dispute charges.
Google rating: 5.0 out of 5 from 574 reviews (98% five-star).
Reviews on this page: 574 Google reviews (524 with written comments, 15 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 23, 2026.
Service: Wildlife serving Raleigh, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
574 reviews on Google
5★561
4★6
3★2
2★2
1★3
Reviews from Google, shown as published (original wording, unedited).
CW
Cindy Wiedel9 reviews
★★★★★
I had a copperhead under the house! A snake removal company came, didn’t find the snake, charged me $400 and left. Said I should call them when I saw it again and they would come back. Called Freedom Wildlife, they sent a technician who crawled all over our crawl space. He didn’t find the snake, but found lots of places it could have entered and took pictures. Hired them to come and seal off all points of entry for the snake as well as the mice the snake was after. Lots of pictures again of the work. We had left sticky pads and he found the snake stuck to one. He removed it, thank goodness. Great work! Technician named David did a great job. Very pleased!
Services: General wildlife removal
Response from the owner · a day ago
Cindy, we appreciate you telling us about this. We're glad David located and removed the snake, documented entry points with photos, and completed repairs to keep snakes and mice out. It means a lot that you were pleased with the work and documentation. Thank you for recommending us.
Once we found out we had bats the anxiety levels went through the roof. Bats can be a serious health issue on top of the stress. One call to Freedom Wildlife Solutions had us moving in the right direction. Leland came out and walked us through it all, answered ALL of our questions and reassured us with our concerns. David and Michael did excellent work correcting the issue and the bats and stress have vanished. Bats are a big problem in NC, call Freedom Wildlife and let the Pros handle it. Awesome work guys!!
Response from the owner · 5 days ago
Greg, thank you for sharing your experience. We’re relieved our team could ease your anxiety, answer every question, and remove the bats so your home is safe again. We appreciate your trust and recommendation and are glad we could help.
David came and removed a cute little chipmunk that had gotten into our house. He was friendly and care about not hurting or scaring the little guy. He was professional and texted me when he arrived and treated our home and us with respect. I will definitely call Freedom again if I need to!
Price assessment: Not sure
Price: $200+
Services: General wildlife removal
Response from the owner · 5 days ago
We appreciate you sharing this. We're glad David removed the chipmunk gently, kept you informed, and treated your home with respect. Providing a professional and considerate experience is important to us. We look forward to helping you again if needed.
The entire staff are just wonderful. With each visit the techs explained everything step by step. When a part was on backorder they kept me informed. My mice problem is remedied.
Thank you
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a week ago
Jennifer, thank you for the kind words. We’re so happy our team kept you informed during the parts delay and that the technicians explained each step. It’s wonderful to hear your mice problem is resolved and our staff made the process easier. We appreciate you sharing this.
We moved into a new home in Smithfield that was full of spiders and ants. Freedom helped to keep these pests under control with thorough treatment of our perimeter and yard.
Price assessment: Reasonable price
Price: $140–160
Services: Hornet & wasp extermination
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · a week ago
Dan, thank you for letting us know. We're pleased our perimeter and yard treatments helped get the spiders and ants under control in your Smithfield home. We appreciate your trust and are available for any follow-up.
I had wildlife visitors in my ducts that are now clean and gone. They may of flew to someone else's house. Definitely get this service as Michael L did a fantastic job today and reassurance no wildlife watching in the restroom.
Price assessment: Reasonable price
Price: $200+
Services: General wildlife removal
Pest type: Other
Response from the owner · a week ago
We’re glad to hear the wildlife are gone and your ducts are clean. It’s great Michael L could provide a thorough, reassuring job. Thank you for recommending our service.
Shoutout to Freedom Wildlife Solutions & Pest Control who I recently switched over to for my Clayton home's servicing. Very professional & courteous service, competitive pricing, veteran owned & operated... and as a client even received a complimentary evaluation for any possible wildlife issues (eg: bats in the attic, etc.). Highly recommend!
Price assessment: Reasonable price
Services: Termite inspection, General pest inspection
Response from the owner · a week ago
Eileen, thank you for choosing us and for the kind recommendation. We’re glad our team was professional and courteous, and that the complimentary evaluation was useful. Your recognition of our pricing and veteran ownership means a lot. We appreciate you trusting us with your Clayton home.
Leland was very detailed and went through the whole process and answered so many of my questions and very patient. David took time when on site trapping and sealing the outside of my home, to explain everything and answer questions. Very thorough and professional team that definitely has customers best in mind in difficult and unexpected situations.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a week ago
Grace, thank you for sharing this. We appreciate you recognizing Leland and David for their patience, clear explanations and thorough work. It means a lot to hear our team focused on your needs during a stressful, unexpected situation. We value your feedback and recommendation.
I like bats. They are cute, fuzzy, and eat mosquitoes (I hate mosquitoes). But I don't want them as roomies. Freedom took great care to block their access to my home and placed exit tubes so they could leave and not come back. Excellent communication throughout the process. Highly recommend
Price assessment: Reasonable price
Pest type: Other
Response from the owner · 2 weeks ago
Amanda, we appreciate you taking the time to share this. We’re glad our exclusion work and exit tubes allowed the bats to leave safely while keeping them out of your home, and that our communication stayed clear throughout. Thank you for the kind recommendation.
Company was very responsive and got me on the schedule very quickly to remove rodent from my crawl space. David was very prompt to the appointment, was very knowledgable and did what he said he would. I would definitely recommend the company.
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 3 weeks ago
Ulyana, thank you for sharing your experience. We’re glad we could get you on the schedule quickly and that David was prompt, knowledgeable and followed through. Your recommendation means a lot to our team. We appreciate you trusting us to handle the crawl space issue.
