Customers report that Fresh Air Duct Cleanings provides thorough duct cleaning, mold removal, and maintenance services, often resulting in improved air quality and reduced allergens. Reviewers frequently cite fair pricing, punctual arrivals, and clear communication regarding the process, including visual inspections of the ducts. While most experiences are positive, a small number of low-star reviews describe missed appointments, difficulty reaching the company for scheduling, and technicians who focused on upselling additional services rather than completing the requested cleaning thoroughly.
Google rating: 4.9 out of 5 from 143 reviews (94% five-star).
Reviews on this page: 141 Google reviews (137 with written comments).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 3, 2026.
Service: Air Duct Cleaning Service serving Austin, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
141 Google reviews we collected
4.9of 5
5 stars13294%
4 stars54%
3 stars00%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
98%praise
Praise17398%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5129%
Staff & attitude4626%
Speed & response2916%
Communication159%
Price & value127%
Honesty & trust127%
Would recommend116%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Roy and Jayden came out to our house this Sunday and did an outstanding job!”
“Eli handled our routine A/C system maintenance with true professionalism.”
“Efficient, professional, timely, and honest describes this experience perfectly.”
“He explained what he was checking without any pushy sales pressure.”
“Knowing that my family is breathing clean air is worth every penny.”
“They were clean, fast, and very honest about the pricing.”
“I highly recommend using the services of Fresh Air Duct Cleanings”
praise complaint · found by our text analysis, Google review wording unchanged.
Niro came through for us in Austin like a total pro he ran a sharp inspection did precise DUCT cleaning and Mold removal and educated us on Maintenance tips to.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you, Vincent! We'll pass this on to Niro. Glad the inspection, duct cleaning and mold removal went smoothly, and that the maintenance tips helped.
Bradley Tweeddale1 reviewiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
After finishing the job, the technician left his clipboard in our hallway, but he returned just 5 minutes later to retrieve it. The duct cleaning was done very thoroughly!
Response from the owner · 2 weeks ago
Thank you, Bradley! Sorry about the clipboard in the hallway, and we're glad you were happy with how thorough the duct cleaning was.
Ludovic Sutherland1 reviewiTotal number of Google reviews Ludovic has written across all businesses on Google Maps, not just this one.
Living in Austin during allergy season is brutal — their DUCT cleaning was the only thing that gave me actual relief, and I’ll never wait that long again.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thanks, Rupert! Austin allergy season is tough, and we're so glad the duct cleaning brought you real relief.
Angela Broks1 reviewiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Excellent service! Tom was extremely kind, professional and informative since this was our first experience. he was a great help to us.I highly recommend using the services of Fresh Air Duct Cleanings
Price assessment: Great price
Services: Chimney repair & restoration
Response from the owner · 2 weeks ago
Thank you, Angela! We're glad Tom made your first duct cleaning experience an easy one, and we appreciate the recommendation.
Erasmus Belmont1 reviewiTotal number of Google reviews Erasmus has written across all businesses on Google Maps, not just this one.
They arrived 30 minutes late due to traffic, but they had called ahead to let us know. The technicians did a thorough job cleaning our air ducts, and as a result, the air now feels wonderfully fresh.
Response from the owner · 2 weeks ago
Thank you, Erasmus! Sorry about the traffic delay, and we appreciate your patience. Glad your air feels fresh now.
Ninian Davenport1 reviewiTotal number of Google reviews Ninian has written across all businesses on Google Maps, not just this one.
If you're thinking about duct cleaning in Austin, Fresh Air Duct Cleanings is the choice! Service with dedication and precision. Thank you, Niro, for everything!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Ninian! We'll pass your thanks on to Niro. We appreciate the recommendation.
Mungo Kensington1 reviewiTotal number of Google reviews Mungo has written across all businesses on Google Maps, not just this one.
