Analyzing 10,215,29210.2M ReviewsFor 28,89828.9K Experts

Experts Reviews · Company report
Fresh Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Fresh Clean Carpet Cleaning

Marinette, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 60 upholstery cleaning · 5.0★ from 191 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Clean Carpet Cleaning is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Clean Carpet Cleaning is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Clean Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Fresh Clean Carpet Cleaning for 5 kinds of job.

Fresh Clean Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Area rug cleaning”

Mindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bryan is very personable and easy to work with. I’ve had him out several times now and have always been pleased with how my carpets and rugs look once he’s done.

Great priceGeneral carpet cleaningArea rug cleaning
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've trusted Bryan at Fresh Clean Carpet Cleaning for years, and he never disappoints. He's accommodating, professional, and provides exceptional customer service. He's cleaned my carpets, area rugs, and furniture, and the results are always outstanding—everything looks flike new after the service. If you're looking…

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Aleesha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Bryan did an excellent job from start to finish. He was on time, communicated clearly throughout the process, and took the time to explain everything without trying to upsell services we didn't need. I really appreciated his honesty and professionalism. He cleaned our large sectional and a giant area rug, and both…

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning

Price

$312+18% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 53%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$164–$347
General carpet cleaning21$170–$334
Upholstery cleaning16$189–$353
Pet stain & odor removal15$158–$321
Area rug cleaning3$164–$403

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