Analyzing 10,215,29210.2M ReviewsFor 28,89828.9K Experts

Experts Reviews · Company report
Fresh Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Fresh Clean Carpet Cleaning

Marinette, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 60 upholstery cleaning · 5.0★ from 191 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Clean Carpet Cleaning is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Clean Carpet Cleaning is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Clean Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Clean Carpet Cleaning is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Fresh Clean Carpet Cleaning for 5 kinds of job.

Fresh Clean Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Pet stain & odor removal”

Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bryan was great to work with, and accommodating to my needs. Friendly, courteous and did a great job.

Paid $250–300Reasonable priceCarpet steam cleaningPet stain & odor removal
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After some unfortunate pet accidents I came home to my carpets looking and smelling great! Bryan came the day after I called him and did an awesome job. Very professional and definitely recommend him.

General carpet cleaningPet stain & odor removal
Kaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bryan did an excellent job with my carpets. He’s extremely knowledgeable about carpet cleaning and clearly takes a lot of pride in his work. You can tell he’s passionate about what he does, especially when it comes to getting tough pet stains and odors out. He took the time to make sure the job was done right, and…

Paid $150–200Reasonable pricePet stain & odor removal
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Entire house carpet cleaning; 2 beds/ 2 closets/ living room and basement. Was great on time frame availability. We are New home owners looking for a refresh until we are ready to do some major interior projects. Very friendly and gave great information and recommendations for service life left of current carpets making us feel better.

Paid $450–500Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, reasonable, timely and effective! Called last minute to get my whole house cleaned for sale and an Amazing job was done the next day. Communication was great.

Paid $500+Reasonable pricePet stain & odor removal
Suzi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have nothing but good things to say about this company. The technician showed up promptly and accurately described what he was going to do and what we could realistically expect from the services he provided. He was able to get through all of the rooms that I needed cleaned in about an hour. I’ll be using this company again for my carpet cleaning.

Paid $400–450General carpet cleaningPet stain & odor removal
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian was quick to respond to my voicemail. He scheduled me on a day that was good for me and my schedule. I needed my carpeted stairway cleaned that had pet odor. Odor was gone within a few days of drying. Highly recommend his services! Very knowledgeable!!

Paid $150–200Great pricePet stain & odor removal
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have had Bryan here several times. He is punctual and well prepared. He is careful and professional. We have recommended him to friends. Very satisfied.

Paid $400–450Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
BrianD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bryan did a great job cleaning a very stained carpet on a work rental property and also made our visitor lounge carpet clean and fresh just like the business name!! Definitely recommend!!

Great priceGeneral carpet cleaningPet stain & odor removal
Elisabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had Fresh Clean come out a few times now, and every experience has been great! Always on time, super friendly, and does an amazing job with the carpets. Everything looks and smells so fresh when he’s done. Easy to work with, I highly recommend!

Great priceGeneral carpet cleaningPet stain & odor removal
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian did a great job and my carpets look great.

Great priceGeneral carpet cleaningPet stain & odor removal
Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bryan did an AMAZING job with our large amount of carpet that needed cleaning! He was prompt courteous and explained everything that was going on! If you are looking for an experienced professional person, Bryan at Fresh Clean Carpet Cleaning is your guy!!

Paid $400–450Great priceCarpet steam cleaningPet stain & odor removal
Olivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian did a great job on our carpet and came very quickly! Great experience!

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Grandmaa year ago★★★★★

Rating only, no written review.

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal

Price

$312+18% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 53%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$164–$347
General carpet cleaning21$170–$334
Upholstery cleaning16$189–$353
Pet stain & odor removal15$158–$321
Area rug cleaning3$164–$403

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