Experts Reviews · Company report
Fresh Cleaning Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Fresh Cleaning Solutions

Lawrenceville, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 502 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Cleaning Solutions is better than 92% of carpet cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Cleaning Solutions is better than 88% of carpet cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Cleaning Solutions is better than 96% of carpet cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Cleaning Solutions is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Cleaning Solutions is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Cleaning Solutions is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Fresh Cleaning Solutions for 8 kinds of job.

Fresh Cleaning Solutions for area rug cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Area rug cleaning”

James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job cleaning 2 upholstered chairs with stains, sofa & 2 area rugs. On time & price was as quoted over phone. Good quality service!

Paid $200–300Reasonable priceArea rug cleaningService not listed
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did 2 rooms, 2 stair cases and a couch for us about a month ago and it still looks clean as if they just left! Would definitely recommend and will be calling them again in the future.

Paid $300–400Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
YAN3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional

A/C system maintenanceArea rug cleaning+ Responsiveness+ Punctuality+ Quality
erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable, professional and an overall outstanding job! Well recommended!

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Bala6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using David for past three years and he did an excellent job on our carpet cleaning! He was easy to work with, quick to schedule our appointment and worked fast. Overall he was a very pleasant professional to do business with. I would recommend him!

Area rug cleaningGeneral carpet cleaning
Talib3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have used Fresh Cleaning Solutions 4 times and each time I have been more than satisfied with the service I have received. I have had my ducts cleaned, Area rugs and mattresses cleaned and my carpet cleaned twice! David and his team have been very professional and have gone above and beyond each time. 5 Stars without a doubt!

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Quality+ Professionalism+ Value
JamieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When I found Fresh Cleaning Solutions they had great reviews, so I figured I would give them a call. Their pricing was better than their competitors, so I took the chance and booked them. They are a small business and work super hard, so don't judge a book by it's cover. They don't have corporately supplied…

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Karishma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He went above and beyond in cleaning our whole house carpet. I have always been able to depend on his service. I would call him anytime I will need his service.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Bhanu7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David is awesome and honest. We used his carpet cleaning and air duct and vent cleaning services. He does excellent job. Highly recommended.

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
parth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality

Price

$340+29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

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