iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%83+21.7Value 15%100+15.2Craft & service penalty73−2.7Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 40 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 31%
5.0★★★★★109 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fresh Coat Painters of Fox Valley five stars based on one hundred and nine reviews, with the owner responding to half of them. Customers frequently cite punctuality, detailed communication, and fair pricing for interior and exterior painting, deck restoration, and carpentry projects. Staff are described as professional and attentive to detail, often completing jobs quickly and returning to fix issues. One low-star review mentions concerns regarding a multi-phase remodel project.
Google rating: 5.0 out of 5 from 109 reviews (99% five-star).
Reviews on this page: 109 Google reviews (80 with written comments, 5 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: September 28, 2026.
Service: Wallpaper Removal Service serving Joliet, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Coat Painters of Fox Valley: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Coat Painters of Fox Valley: 83/100 on this factor. Category median: 93.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Coat Painters of Fox Valley: 73/100 on this factor. Category median: 99.B
73
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Coat Painters of Fox Valley: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Coat Painters of Fox Valley: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
5.0of 5
5 stars10899%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
97%praise
Praise20597%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5124%
Staff & attitude4421%
Speed & response4019%
Would recommend3316%
Price & value2512%
Communication115%
Honesty & trust84%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…en we expected them) and the end result came out so perfectly and the attention to detail was there, so happy and so proud with the new look!…”
“Very professional, on time, great job painting and clean up.”
“Completed the restraining of our deck in no time stress free.”
“…- couldn't be happier & so happy to have found a team we can trust - highly recommend!…”
“I would not recommend Fresh Coat.”
“I have scoured the market for years seeking a reputable, tidy, and reasonably-priced painter, and finally discovered the perfect fit in Bob and his team.”
“Bob maintained clear and consistent communication throughout the project, providing regular progress updates and ensuring every detail met my expectations.”
“…o detail - couldn't be happier & so happy to have found a team we can trust - highly recommend!…”
People customers mention
Bob23 reviews
Andy11 reviews
Juan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fresh Coat Painters of Fox Valley for 6 kinds of job. Pick one to see what they paid and said.
MMaria8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional and easy to work with. Completed the restraining of our deck in no time stress free.
MMichael5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had the exterior of our house painted a new colour, the team was incredible, always on time(no kidding, someone was always there by exactly - to the minute- when we expected them) and the end result came out so perfectly and the attention to detail was there, so happy and so proud with the new look! Thank you to the…
SSheree6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Extremely friendly, awesome workers and owners! Quick turn around on any questions I had. All around great experience with Fresh Coat!! My inside and outside look fantastic!!!
SSharonLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very professional, on time, great job painting and clean up. Came back after some plaster work bubbled and fixed it the next day.
DDaveLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Worked with Andy, Bob & crew on several projects on our home & are very thrilled with their "old-school" work ethic, quality & attention to detail - couldn't be happier & so happy to have found a team we can trust - highly recommend!
CCassandra13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great Thanks to Andy and Bob for restoring and breathing new life into our home! And thank you for your flexibility and dealing with my constant little changes!!
Very professional and easy to work with. Completed the restraining of our deck in no time stress free.
Response from the owner · a month ago
Thank you, Maria, for your wonderful 5-star review! We are so pleased to hear that our team was professional and easy to work with, and that we could complete the deck restaining for you in a stress-free manner. We truly appreciate your business and look forward to assisting you with any future painting needs!
M
Michael Furgason5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Had the exterior of our house painted a new colour, the team was incredible, always on time(no kidding, someone was always there by exactly - to the minute- when we expected them) and the end result came out so perfectly and the attention to detail was there, so happy and so proud with the new look! Thank you to the team that worked hard everyday and to bob for following up and checking on the everything, could not recommend them more!
Response from the owner · 6 months ago
Thank you for the incredible review, Michael. We’re glad to hear that the punctuality, attention to detail, and final result all stood out. Showing up exactly when expected and delivering a flawless finish is exactly the standard we aim for.
It’s great to know you’re proud of the new look of your home. We truly appreciate your recommendation and your trust in us. If you ever need help with another project, we’d be happy to assist.
S
Sheree Puccinelli6 reviewsiTotal number of Google reviews Sheree has written across all businesses on Google Maps, not just this one.
Extremely friendly, awesome workers and owners! Quick turn around on any questions I had. All around great experience with Fresh Coat!! My inside and outside look fantastic!!!
Response from the owner · 6 months ago
Thank you for the wonderful review, Sheree. We’re glad to hear that your experience was positive from start to finish and that both your interior and exterior turned out so well. Delivering quick communication and strong results is exactly what we aim for.
We truly appreciate your trust in us and your kind words about the team. If you ever need help with another project, we’d be happy to assist.
S
Sharon FlanaganLocal Guide · 31 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Very professional, on time, great job painting and clean up. Came back after some plaster work bubbled and fixed it the next day.
Response from the owner · 6 months ago
Thank you for the great review, Sharon. We’re glad to hear that the professionalism, punctuality, and cleanup all met your expectations. Taking care of issues quickly, like the plaster repair, is an important part of standing behind the work.
We truly appreciate your trust in us and are here whenever you need help with another painting project.
D
Dave LamblinLocal Guide · 15 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Worked with Andy, Bob & crew on several projects on our home & are very thrilled with their "old-school" work ethic, quality & attention to detail - couldn't be happier & so happy to have found a team we can trust - highly recommend!
Response from the owner · 6 months ago
Thank you for the great review, Dave. We’re glad to hear that your experience across multiple projects has been so positive. That level of consistency, work ethic, and attention to detail is exactly what we aim to deliver.
We truly appreciate your trust and your recommendation. We look forward to continuing to work with you on future projects.
C
Cassandra Waramit13 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Great Thanks to Andy and Bob for restoring and breathing new life into our home! And thank you for your flexibility and dealing with my constant little changes!!
Response from the owner · a year ago
Appreciate the kind words! So glad we could help renovate and remodel your home!
S
Sky Ewers2 reviewsiTotal number of Google reviews Sky has written across all businesses on Google Maps, not just this one.
Look no further for your painting needs and entrust your project to Fresh Coat Painters of Fox Valley! I have scoured the market for years seeking a reputable, tidy, and reasonably-priced painter, and finally discovered the perfect fit in Bob and his team.
Bob and his crew expertly tackled various touch-up areas with precision, flawlessly matching paint colors that had aged over a decade. Their attention to detail was impeccable in every aspect of their work.
What truly sets Fresh Coat Painters of Fox Valley apart is their unwavering commitment to customer satisfaction. Bob maintained clear and consistent communication throughout the project, providing regular progress updates and ensuring every detail met my expectations.
Finally, I must commend Juan for his exceptional work rejuvenating the crown molding throughout my entire house. His meticulous approach truly transformed the space.
In summary, if you're in need of painting services, look no further than Fresh Coat Painters of Fox Valley. Their professionalism, attention to detail, and dedication to customer satisfaction are unmatched. I assure you that you won't be disappointed.
C
Corey Fyock6 reviewsiTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Andy and his team were great, they listened to exactly what we needed and did a great job with our deck paint and carpentry. When we had a problem with a spot on the deck after the job, they came out in time and fixed it better than before. This is our 2nd time using their service, they also redid our kitchen cabinets and they did an amazing job with those as well. We have white cabinets that have been through so much use and through years of kitchen grime buildup and cleaning the old paint would chip every time we tried to clean it. Now the kitchen mess doesnt even stick to the cabinets and cleaning is super easy. Highly recommend.
