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FreshSpace Cleaning Memphis

House cleaning service · Memphis, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 50 post construction cleaningPosition by Experts Score among all companies we track in this category. · better than 27%
4.8 ★★★★★ 113 Google reviews · 23 photos
93%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$274typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

FreshSpace Cleaning Memphis at a glance

Google reviewers rate FreshSpace Cleaning Memphis 4.8 out of 5 based on 113 reviews, with the owner responding to 87% of feedback. Customers frequently praise the team's punctuality, professional communication, and thorough attention to detail during deep, move-in, and move-out cleanings. While most highlight the value and efficiency of the service, a few low-star reviews criticize the pricing as excessive and describe unprofessional phone interactions regarding specific cleaning preferences.

  • Google rating: 4.8 out of 5 from 113 reviews (93% five-star).
  • Reviews on this page: 113 Google reviews (104 with written comments, 4 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Post Construction Cleaning serving Memphis, Tennessee.

Data from Google, last updated October 25, 2026.

Score profile vs other post construction cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction85Reliability80Craft & service–Value94Momentum100Replies to reviews100Satisfaction: 85 (median 94)Reliability: 80 (median 91)Value: 94 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
FreshSpace Cleaning MemphisPost Construction Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FreshSpace Cleaning Memphis: 85/100 on this factor. Category median: 94.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FreshSpace Cleaning Memphis: 80/100 on this factor. Category median: 91.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FreshSpace Cleaning Memphis: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FreshSpace Cleaning Memphis: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FreshSpace Cleaning Memphis: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

113 Google reviews we collected

  • 5 stars10593%
  • 4 stars44%
  • 3 stars11%
  • 2 stars11%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 104 written reviews

  • Praise19496%
  • Complaints84%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price436%
  • Reasonable764%
  • Overpriced00%
  • Not sure00%
$274+6% vs typical post construction cleaning

Middle half of what 9 customers paid ($188–$335) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results6432%
  • Staff & attitude4924%
  • Speed & response3517%
  • Would recommend3517%
  • Price & value84%
  • Communication73%
  • Honesty & trust42%

What customers talk about

We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Manuel and his colleague took their time to do a fantastic job on deep cleaning.”
  • “I would definitely highly recommend because I had some tough spots to clean but they were professional and very detailed.”
  • “Sherry was on time, thorough, pleasant, and very efficient.”
  • “We really appreciate their hard work and would definitely recommend FreshSpace Cleaners to anyone looking for reliable cleaning services!”
    “Do not recommend, please choose any other service but them”
  • “They are very fair with both employees and customers .”
    “Charged so much and have done absolutely nothing worth the price.”
  • “He was respectful, listened to details, and executed my ask.”
  • “I would recommend them as a reliable and helpful service to anyone in Memphis.”

People customers mention

  • Marlon 5 reviews
  • Manuel 5 reviews
  • Sequettia 3 reviews
  • Daisy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

April12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Manuel and his colleague took their time to do a fantastic job on deep cleaning. The stove and showers were pretty stained up when we moved in, but they got them looking new.

Paid $300–350Reasonable price
Max5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Manuel and Marlon did an amazing job. I would definitely highly recommend because I had some tough spots to clean but they were professional and very detailed. Awesome deep cleaning job and I will use them again great duo.

Paid $250–300Great price
NathanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sherry was on time, thorough, pleasant, and very efficient. A great experience, all around.

Paid $250–300Great price
AnneshaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I recently used FreshSpace Cleaning and had Manuel G. provide cleaning services for my apartment. Overall, I had a good experience. Manuel was professional, and I really appreciated the work that was done. The floors, oven, fan, and blinds were especially well done, and I was very pleased with the attention given to…

Paid $150–200Great price
Cleo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

FreshSpace Cleaners did a great job cleaning our property on Harbert Ave! The team was professional, thorough, and paid attention to the details. The property was left clean and in much better condition. We really appreciate their hard work and would definitely recommend FreshSpace Cleaners to anyone looking for reliable cleaning services!

Paid $400–450Reasonable price
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional cleaner worked not stop to get everything done. My house looks fantastic

Paid $250–300Reasonable price

Photos

Customer reviews

4.8 ★★★★★ 113 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
April Mussino12 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Manuel and his colleague took their time to do a fantastic job on deep cleaning. The stove and showers were pretty stained up when we moved in, but they got them looking new.

  • Price assessment: Reasonable price
  • Price: $300–350
Max Battle5 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Manuel and Marlon did an amazing job. I would definitely highly recommend because I had some tough spots to clean but they were professional and very detailed. Awesome deep cleaning job and I will use them again great duo.

  • Price assessment: Great price
  • Price: $250–300
Nathan CoffeyLocal Guide · 10 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sherry was on time, thorough, pleasant, and very efficient. A great experience, all around.

  • Price assessment: Great price
  • Price: $250–300
Annesha KingLocal Guide · 35 reviewsTotal number of Google reviews Annesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently used FreshSpace Cleaning and had Manuel G. provide cleaning services for my apartment. Overall, I had a good experience. Manuel was professional, and I really appreciated the work that was done. The floors, oven, fan, and blinds were especially well done, and I was very pleased with the attention given to those areas. There were a few areas where I felt a little more attention to detail would have made the overall cleaning even better, which is why I’m giving 4 stars rather than 5. I shared that feedback directly with the company, and I hope it is helpful going forward. Overall, I appreciate the service and effort that went into cleaning my apartment, and I would consider using FreshSpace Cleaning again.

  • Price assessment: Great price
  • Price: $150–200
Response from the owner · a month ago

Hi, Annesha! Thank you for choosing FreshSpace and allowing us to clean for you! :) - The FreshSpace Cleaning Team

Cleo Den6 reviewsTotal number of Google reviews Cleo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

FreshSpace Cleaners did a great job cleaning our property on Harbert Ave! The team was professional, thorough, and paid attention to the details. The property was left clean and in much better condition. We really appreciate their hard work and would definitely recommend FreshSpace Cleaners to anyone looking for reliable cleaning services!

  • Price assessment: Reasonable price
  • Price: $400–450
Response from the owner · a month ago

That is so great to hear, Cleo! Cleaning for you was a pleasure. :) - The FreshSpace Cleaning Team

Diane Webb3 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional cleaner worked not stop to get everything done. My house looks fantastic

  • Price assessment: Reasonable price
  • Price: $250–300
Response from the owner · a month ago

We're delighted to hear that the standard cleaning of your home in Memphis went well and that the team exceeded your expectations, Diane. Thank you for choosing FreshSpace! - The FreshSpace Cleaning Team

Teresena WrightLocal Guide · 6 reviewsTotal number of Google reviews Teresena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to thank Manuel and team; they did an amazing job. He was respectful, listened to details, and executed my ask. Superb job!!!

  • Price assessment: Reasonable price
  • Price: $150–200
Response from the owner · a month ago

We're delighted to hear that the hourly cleaning of your home in Memphis went well and that the team exceeded your expectations, Teresena. Thank you for choosing FreshSpace! - The FreshSpace Cleaning Team

Maddie Barton Hopkins1 reviewTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Manuel and his assistant were great! They were very thorough and made sure everything was to my liking before they finished. Super nice, as well!

Response from the owner · 3 months ago

We're delighted to hear that the standard cleaning of your home in Memphis went well and that the team exceeded your expectations, Maddie. Thank you for choosing FreshSpace! - The FreshSpace Cleaning Team

Sid Ackah2 reviewsTotal number of Google reviews Sid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First attempt and my tech has given me so much comfort. Outstanding job. Julia was polite, communicative, and very thorough in her job. I will be booking again !

Response from the owner · 4 months ago

We're delighted to hear that the moving cleaning of your home in Marion went well and that the team exceeded your expectations, Sid. Thank you for choosing FreshSpace! - The FreshSpace Team

Belinda Redden12 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience. The ladies were awesome and my house smells amazing and is squeaky clean. Thank you !

Response from the owner · 4 months ago

We're delighted to hear that the hourly cleaning of your home in Memphis went well and that the team exceeded your expectations, Belinda. Thank you for choosing FreshSpace! - The FreshSpace Team

FreshSpace Cleaning Memphis on Google Maps →

Business details