Piano moving service · Fresno, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%76+19.8Value 15%88+13.4Craft & service penalty97−0.3Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#273 of 391 moversiPosition by Experts Score among all companies we track in this category. · better than 30%
4.9★★★★★28 Google reviews · 22 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fresno Piano Movers 4.9 out of 5 based on 28 reviews, with the owner responding to 11% of them. Customers frequently describe the team as punctual, professional, and careful, noting that pianos arrived without damage during local and cross-country moves. Recurring themes include fair pricing, efficient handling of difficult spaces, and clear communication regarding schedules. The primary criticism involves the extensive information required to obtain a basic estimate, which some customers found burdensome.
Google rating: 4.9 out of 5 from 28 reviews (96% five-star).
Reviews on this page: 28 Google reviews (26 with written comments, 3 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: September 17, 2026.
Service: Mover serving Fresno, California.
Data from Google, last updated November 3, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Fresno Piano MoversMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresno Piano Movers: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresno Piano Movers: 76/100 on this factor. Category median: 91.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresno Piano Movers: 97/100 on this factor. Category median: 94.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresno Piano Movers: 88/100 on this factor. Category median: 100.A
88
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresno Piano Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
4.9of 5
5 stars2796%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
96%praise
Praise5396%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1629%
Speed & response1527%
Quality & results916%
Would recommend611%
Price & value47%
Honesty & trust35%
Communication24%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the very beginning, they were incredibly kind, patient, professional, and knowledgeable.”
“They came and moved my grand piano and did it very well were very kind, efficient, and safe with our grand piano.”
“Truly an amazing experience with Fresno Piano Movers!”
“highly recommended by our master artisan refinisher.”
“Nice very professional and great service reasonable!”
“What meant the most to us was the genuine care they showed throughout the entire process.”
“This is a great piano moving company: reliable, punctual, professional, with excellent communication skills, both in person and via technology (texting.”
People customers mention
Matthew4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fresno Piano Movers for 1 kind of job. Pick one to see what they paid and said.
BBarret9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Matthew and his crew from Fresno Piano MOVERS, have done a number of moves.
They are always prompt, on time, fair priced. They do an excellent job. You will not be disappointed.
Paid $200–400Great priceLocal moving
KKim4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Moved my childhood piano to my home and couldn’t be more pleased with the service from Fresno Piano Movers! They were timely, super FAST, so professional. Now I may start getting lessons again, which they provide as well! Thank you, Matthew, for the superb service!!
Truly an amazing experience with Fresno Piano Movers!
I want to sincerely thank Matthew and his entire team for helping my family transport our piano from my parents’ home to mine. From the very beginning, they were incredibly kind, patient, professional, and knowledgeable.
What meant the most to us was the genuine care they showed throughout the entire process. They treated our piano as though it were their own and paid incredible attention to every detail, making sure everything was handled safely and thoughtfully. Their patience and care gave us complete peace of mind.
This was truly white glove service from start to finish. It is rare to come across a company that combines such expertise with such kindness and respect for their customers and their belongings.
My family and I could not be happier with the experience. Matthew and his team went above and beyond, and we are so grateful for their help.
We cannot recommend Fresno Piano Movers highly enough. Thank you, Matthew, for making what could have been a stressful process such a wonderful experience. Amazing service, amazing people, and truly exceptional care!
Services: Local moving
P
Petra Higley5 reviewsiTotal number of Google reviews Petra has written across all businesses on Google Maps, not just this one.
Holy smoke!! Fresno Piano Movers is absolutely amazing. They are friendly and super super fast. They moved my piano out of the door within three minutes! They are professional, efficient, and very friendly. I very highly recommend them! Don’t look anywhere else. If you want to move a piano safely and fast, call Freano Piano Movers! ⭐️⭐️⭐️⭐️⭐️
B
Barret Arakelian9 reviewsiTotal number of Google reviews Barret has written across all businesses on Google Maps, not just this one.
Matthew and his crew from Fresno Piano MOVERS, have done a number of moves.
They are always prompt, on time, fair priced. They do an excellent job. You will not be disappointed.
Price assessment: Great price
Price: $200–400
Services: Local moving
K
Kim4 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Moved my childhood piano to my home and couldn’t be more pleased with the service from Fresno Piano Movers! They were timely, super FAST, so professional. Now I may start getting lessons again, which they provide as well! Thank you, Matthew, for the superb service!!
Price assessment: Reasonable price
Price: $200–400
Services: Local moving
C
Camden Crain1 reviewiTotal number of Google reviews Camden has written across all businesses on Google Maps, not just this one.
They came and moved my grand piano and did it very well were very kind, efficient, and safe with our grand piano. Was a great experience using their services and having them help us get our grand from one campus to another and back.
A
Adam4 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
