Wedding photographer · Carmel, IN · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 78 videographersiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★20 Google reviews · 22 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fret & Frame Films five stars based on twenty reviews, with the owner responding to all feedback. Clients describe services including wedding photography, videography, and maternity sessions, highlighting punctuality, clear communication, and collaborative planning. Recurring themes emphasize the provider's ability to capture candid moments, follow specific shot lists, and deliver creative final products that reflect personal stories. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (19 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: April 27, 2025.
Service: Videographer serving Carmel, Indiana.
Data from Google, last updated October 25, 2026.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars20100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
92%praise
Praise3592%
Complaints38%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1026%
Quality & results924%
Would recommend616%
Speed & response411%
Communication38%
Price & value38%
Honesty & trust38%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian was fantastic and very patient with us, especially with our slow times at responding!”
“He does such a thorough job in getting to know who you are to bring your film to life.”
“10/10 would recommend to any couple looking for a personable, fabulous videographer.”
“I immediately was drawn to his ability to tell a story that goes beyond the cookie cutter three minutes of video so many other videographers offered.”
“Brian came through for us in every way possible and listened to our wants.”
“He gave us a short video within a day of the wedding and delivered the final product in a reasonable time.”
“He's dependable.”
“Brian helped me with a Videographer that scammed me.”
People customers mention
Brian6 reviews
Capture3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
J7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brian was fantastic and very patient with us, especially with our slow times at responding! He is a genius and gave us great suggestions for photos, and caught everything on film! I will be recommending this business to anyone else getting married! Thank you!
Jasmine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brian and his assistant were friendly, attentive and took great photos for our fundraising event in the Fall of 2024! They did a good job at sticking to our Shot List, while also capturing candid photos throughout the evening. He was willing to work with me leading into the event regarding our needs and goals for deliverables. 10/10 would book again!
JenniferLocal Guide · 203 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brian took on the roles of Photographer and Videographer for our wedding, and even though we had a small one, the delivered products made us feel like royalty. He does such a thorough job in getting to know who you are to bring your film to life. We can't thank him enough for capturing our day!
LisaLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Diamond eyes films did an amazing job with my video walkthrough and two fantastic weddings. One was so full of excitement, dancing, music, costumes. The list goes on and on the bride and groom were amazing and had the best party ever thank you Brian for capturing those special moments those fun moments those moments…
Jennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Brian is awesome! He is an ARTIST! His work is unmatched and worth every penny. 10/10 would recommend to any couple looking for a personable, fabulous videographer.
Alysa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Thank you Diamond Eyes Films for taking our maternity photos! I appreciate how you collaborated with us. We brought our ideas and you brought yours. The images turned out beautiful and captured a special moment in our journey.
Brian was fantastic and very patient with us, especially with our slow times at responding! He is a genius and gave us great suggestions for photos, and caught everything on film! I will be recommending this business to anyone else getting married! Thank you!
Response from the owner · a year ago
Haha. You guys were great and a lot of fun! Thanks for this!
Jasmine Graves1 reviewiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Brian and his assistant were friendly, attentive and took great photos for our fundraising event in the Fall of 2024! They did a good job at sticking to our Shot List, while also capturing candid photos throughout the evening. He was willing to work with me leading into the event regarding our needs and goals for deliverables. 10/10 would book again!
Response from the owner · a year ago
Thank you so much!! The Gala was one of my favorite events from this past year!
JenniferLocal Guide · 203 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Brian took on the roles of Photographer and Videographer for our wedding, and even though we had a small one, the delivered products made us feel like royalty. He does such a thorough job in getting to know who you are to bring your film to life. We can't thank him enough for capturing our day!
Response from the owner · a year ago
Ha! I am just now seeing this!! Thanks so much for these kind comments. That was the experience of a lifetime for me too!!
Lisa BehrLocal Guide · 43 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Diamond eyes films did an amazing job with my video walkthrough and two fantastic weddings. One was so full of excitement, dancing, music, costumes. The list goes on and on the bride and groom were amazing and had the best party ever thank you Brian for capturing those special moments those fun moments those moments that make a memory of a lifetime. Diamond eyes also did a viking wedding that we hosted oh my was that fantastic never in my life if I had such a themed wedding in the video that he produced brought everything to life if you need videography of any kind you have got to call diamond eyes film Brian Baldwin is the best in the industry. He's dependable.. affordable.. and a great human being. Kudos to you Brian I so appreciate everything
Response from the owner · 2 years ago
It was a pleasure! I can’t wait to see what the future holds for all of us!
Jennifer Galligan4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Brian is awesome! He is an ARTIST! His work is unmatched and worth every penny. 10/10 would recommend to any couple looking for a personable, fabulous videographer.
Response from the owner · 2 years ago
Thank you!! I spend so much time toiling over these edits. I really do throw all of myself at them. I am glad you can feel it. 😭😭
Alysa McManus6 reviewsiTotal number of Google reviews Alysa has written across all businesses on Google Maps, not just this one.
Thank you Diamond Eyes Films for taking our maternity photos! I appreciate how you collaborated with us. We brought our ideas and you brought yours. The images turned out beautiful and captured a special moment in our journey.
Response from the owner · 3 years ago
Thank you!!
Christina Humphery4 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Brian helped me with a Videographer that scammed me. I met him thru my best friend. With him helping me, I also received help from a photographer! He's a man of his word, & I thank him for all of his help!
Response from the owner · 2 years ago
Part of what I love to do is making this industry a better place for other photographers and clients alike. Thank you!
Linda Stemm-Williams2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Brian at Diamond Eye Films stepped in to help when I was scammed by another vendor. He was amazing at his job and provided an excellent end product. His eye for detail was great. Our guests loved him and complimented how well he and our photographer worked cohesively. Brian… from the bottom of our hearts… THANK YOU! ❤️
Response from the owner · 3 years ago
The one good thing about that whole scam mess was the opportunity to come in and help out. Glad everything panned out in the end!
SunMeetsAriesLocal Guide · 209 reviewsiTotal number of Google reviews SunMeetsAries has written across all businesses on Google Maps, not just this one.
At first glance, I was mind blown at this. I literally just did a high pitch scream at the end of the video Brian did of me! He got me feeling like some famous person! Lol. That was very well done. I thank you for paying attention to detail and trying to make this right. I love that about you for this. So awesome. I can't say enough about this. BOOK WITH HIM FOLKS.
Response from the owner · 3 years ago
Thanks for sharing this!! This was a time I really got to cut loose and really dive into what I want this company to be: one that brings out a truer expression of who people are at their core!
