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Friendly Limo & Shuttle Service

Airport shuttle service · Sacramento, CA

4.9 ★★★★★ 66 Google reviews · 11 photos
97%five-star reviews
92%reviews answered by the owner
Sep 2026latest review

Friendly Limo & Shuttle Service at a glance

Google reviewers rate Friendly Limo & Shuttle Service 4.9 out of 5 based on 66 reviews, with the owner responding to 92 percent of feedback. Customers frequently highlight punctuality, clean vehicles, and proactive communication regarding flight schedules, noting that drivers often arrive early. While most experiences are positive, a small number of low-star reviews criticize the pricing for short distances and report instances of drivers failing to show up.

  • Google rating: 4.9 out of 5 from 66 reviews (97% five-star).
  • Reviews on this page: 66 Google reviews (57 with written comments).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: September 8, 2026.
  • Service: Airport Shuttle serving Sacramento, California.

Data from Google, last updated November 9, 2026.

Star ratings

66 Google reviews we collected

  • 5 stars6497%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 57 written reviews

  • Praise11096%
  • Complaints54%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3329%
  • Speed & response2723%
  • Quality & results2118%
  • Would recommend1816%
  • Honesty & trust87%
  • Price & value65%
  • Communication22%

What customers talk about

We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He makes sure to take you from point A to point B in the fastest way possible great guy had the van nice and cold for our crew!”
  • “Randy was always on time and the vehicle was clean and comfortable.”
    “no show”
  • “Great service always willing to help whenever I need a ride”
  • “I highly recommend Friendly Limo & Shuttle and will definitely call them again the next time I am in the Sacramento area.”
  • “They are very reliable and always arrive 30 mins before our agreed appointment time.”
  • “the cars are clean while the rides are safe, clean and affordable.”
  • “I was extremely impressed with the ongoing communication I had with Randy by text and phone coordinating my flight arrival and departure schedules.”

People customers mention

  • Randy 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ricardo Chavez6 reviewsTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This guy is always on time. He makes sure to take you from point A to point B in the fastest way possible great guy had the van nice and cold for our crew!

S S7 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly Limo & Airport Shuttle Service was recommended to me by the Kimpton Sawyer Hotel in Sacramento for rides from and to the Sacramento airport. I was extremely impressed with the ongoing communication I had with Randy by text and phone coordinating my flight arrival and departure schedules. Randy was always on time and the vehicle was clean and comfortable. Prepayment was also easily done using the company’s Square account. I highly recommend Friendly Limo & Shuttle and will definitely call them again the next time I am in the Sacramento area.

Frank Kozlowski6 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service always on time and Friendly!

Amrit Nijjar4 reviewsTotal number of Google reviews Amrit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent shuttle service. Driver arrived was punctual, the vehicle was clean and comfortable, and the ride was smooth.

Cheryl Littleton2 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I never write reviews but was very happy and I highly recommend this company. Needed a 3:00am pickup and Randy was on time. Clean car and very friendly.

Bruce LouieLocal Guide · 34 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Superb service! Ali is the best! Reliable, professional, and always on time! Been a routine customer since 2020.

Response from the owner · 11 months ago

Thank you for your sweet review. 👍🙏🙏

Jenn Card11 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service to airport from Esparto, CA. Driver came early and I was so grateful because the holiday lines were heavy! Highly recommended & reasonable fee too. Definitely use their service again.

Response from the owner · a year ago

Thank you. Always there for our clients when you are on need of limo or shuttle around sacramento. Thanks again.

Hardev Singh2 reviewsTotal number of Google reviews Hardev has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service and friendly driver. Definitely recommend him.

Response from the owner · a year ago

Thanks alot sir for your wonderful words as review.

佐野圭司3 reviewsTotal number of Google reviews 佐野圭司 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good!

Response from the owner · a year ago

Thank you and always there for your service.

luck picnic2 reviewsTotal number of Google reviews luck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Is nice and safe and Randy is super nice and I will always want to go with him

Response from the owner · Edited 2 years ago

Thanks for your feedback

Friendly Limo & Shuttle Service on Google Maps →

Business details