Google reviewers rate Friendly Tree Experts 4.8 out of 5 stars based on 730 reviews, with the owner responding to 78% of feedback. Customers frequently praise the company for professional tree removal, planting, and pruning services, highlighting punctuality, thorough cleanup, and competitive pricing. However, some low-star reviews cite poor communication, missed appointments, inadequate work quality, and unresolved warranty or liability issues as recurring concerns.
Google rating: 4.8 out of 5 from 730 reviews (91% five-star).
Reviews on this page: 730 Google reviews (594 with written comments, 29 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: October 21, 2026.
Service: Tree Service serving Carteret, New Jersey.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
730 reviews on Google
5★667
4★29
3★2
2★7
1★25
Reviews from Google, shown as published (original wording, unedited).
JR
Jose Rego15 reviews
★★★★★
Friendly Tree Service is the only Tree service I have used in the past and the future. Keep up the great work.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree trimming & pruning
Response from the owner · 4 days ago
We are truly honored to receive such kind feedback from you, Jose. Please know that your ongoing loyalty means absolutely everything to our entire team. We remain fully committed to consistently delivering the high-quality work and exceptional service that you have come to rely on and trust from us.
It's always a pleasure working with Friendly Tree Service. They've removed many an old tree for us, and as of this week they've planted a total of 5 trees and 2 shrubs here. It's all been very professional, courteous, and affordable. John Lang and his crew know what they're doing. And the cleanup at the end was superb. Five stars!
Price assessment: Reasonable price
Services: Tree planting
Response from the owner · 2 years ago
Thank you for your kind words, Kenny! We're thrilled to hear that you had a great experience with Friendly Tree Service. We take pride in providing professional, courteous, and affordable services. If you ever need assistance with your trees and shrubs again, don't hesitate to reach out to us at (973) 678-8888.
Very professional, carefully working, cleaning up. Great job
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a week ago
We would like to express our sincere gratitude for your kind feedback, Miriam. Please know that maintaining a high level of professionalism and ensuring a completely thorough cleanup are the fundamental standards that we consistently strive to uphold while performing every single job for our valued clients like you.
Great service from beginning to end. The bushes/trees are delivered in excellent condition and are healthy and huge years later.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree trimming & pruning, Tree planting, Tree removal
Response from the owner · a week ago
Cathy, we are truly grateful to hear that your trees and bushes have thrived so beautifully throughout the years. Please know that providing excellent, high-quality service from the very beginning of your project until the final completion is always our primary goal. We are delighted that we could meet your expectations and look forward to serving you again in the future.
Ray and his crew dod an outstanding job removing 9 trees and trimming the huge pines which surround my property. They easily and skillfully took down the trees, the largest being a 35 foot elm and the smallest being a 20;foot weeping cherry. They did it in one day from 930 am to 615 pm. Also of note, I had other estimates and His was 25 %, lower than the next bidder. Also other companies were looking to do ot in 2-3 days. I will be using Ray and company again . Highly recommended without reservation. Joe Maloney
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Your positive feedback means a lot. Ray and the crew are glad they delivered outstanding results efficiently and at a great value. We look forward to working with you again!
We sincerely appreciate you taking the time to share your feedback with us, Brian. It is truly wonderful to hear that our team’s clear communication and professional work successfully met your expectations. We are very pleased that you had a positive experience and we thank you for your kind words.
Team and owners were great. Very professional and spectacular on tree removal and pristine trimming.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
It was such a pleasure helping you out with your trees, Jake! We are honestly thrilled to hear that our crew did a fantastic job getting everything looking so sharp for you. Your feedback really made our day, and we are so grateful for your support and for choosing to work with us again.
Second planting of trees. Professional, courteous, neat, clean, and timely. Trees in great health.
Price assessment: Reasonable price
Services: Tree planting
Response from the owner · a month ago
We are truly honored to receive your kind words, John. Providing professional, courteous, and timely service is the core standard we strive to uphold for every client. It brings us great joy to hear that your trees are thriving under our care, and we appreciate you sharing this positive experience.
Friendly Tree was the 3rd. tree company I called, and they actually answered the phone! Nathan was very nice and helpful. I was able to schedule my service appointment rather quickly after I accepted the estimate. They came on a Saturday afternoon and was done in about 2 hours. Cleanup of the back yard was great; the front was ok. There was a lot of small dead branches left that I had to pick-up. Overall, very satisfied!! I'll definitely keep Friendly Tree in mind for and future needs or for recommendations!
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you so much for reaching out, Jackie! We truly appreciate you taking the time to provide feedback regarding your recent cleanup service. We are delighted to hear that Nathan and the entire team provided you with such quick and high-quality assistance. We have carefully noted your comments about the front yard and will use them to improve our future performance.
Everyone was very professional and approachable when asked questions.
Price assessment: Reasonable price
Response from the owner · a month ago
It truly means a great deal to us to hear about your positive experience. We are genuinely delighted that our team members were able to provide you with such professional and approachable service throughout your interaction. Thank you very much for sharing your kind feedback with us, Dave!
