Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Frisella Landscape Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty76−2.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Frisella Landscape Group

St. Louis, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 54 outdoor lighting installers · 4.8★ from 79 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frisella Landscape Group is better than 86% of outdoor lighting installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frisella Landscape Group is better than 92% of outdoor lighting installers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Frisella Landscape Group is better than 76% of outdoor lighting installers.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Frisella Landscape Group is better than 100% of outdoor lighting installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frisella Landscape Group is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Frisella Landscape Group is better than 59% of outdoor lighting installers.C
59

Reviews for your job

Customers hired Frisella Landscape Group for 8 kinds of job.

Frisella Landscape Group for landscaping maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscaping maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “Landscaping maintenance”

Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have used Friscella since we built our house over 10 years ago. The installation and maintenance have been beautifully kept us. Tony, Brandon, Jesse and Robert have been on top of things since the beginning.

Walkway landscapingIrrigation system repair & maintenanceGardening services
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Frisella did an outstanding job on our major landscaping design and construction project. They have great designers that met with us to rework the front landscaping that was old and overgrown to come up with fun and unique plants. And we had to start from scratch in the back yard with a significant downhill slope.…

Custom landscape designGrading & reslopingLandscape design+ Quality+ Professionalism
Marty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Communication is a BIG problem! Irrigation system backflow test results not submitted to city by deadline although test was performed and charged to me well in advance of the deadline. Maintenance team does not notify me when they arrive nor when they have completed the job.

Irrigation system repair & maintenanceLandscaping maintenanceMulching

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction7—
Grass seeding6—
Mulching6—
Custom landscape design6—
Stone landscaping6—
Irrigation system repair & maintenance5—
Landscape installations5—
Landscape design5—

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