iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%93+26.3Replies to reviews 8%54+4.4Craft & service penalty99−0.1Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 94 personal trainersiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★102 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Funatics Fitness 4.9 out of 5 based on 102 reviews, with the owner responding to 53 percent of feedback. Customers frequently praise the welcoming atmosphere, knowledgeable trainers, and diverse class options suitable for various fitness levels and ages. Recurring themes include strong community support, personalized attention, and effective coaching that encourages consistent attendance. However, low-star reviews highlight dissatisfaction with the third-party billing company, citing contract issues and negative Better Business Bureau ratings.
Google rating: 4.9 out of 5 from 102 reviews (97% five-star).
Reviews on this page: 102 Google reviews (87 with written comments, 5 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: September 28, 2026.
Service: Personal Trainer serving Absecon, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Funatics FitnessPersonal Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Funatics Fitness: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Funatics Fitness: 93/100 on this factor. Category median: 96.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Funatics Fitness: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Funatics Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Funatics Fitness: 54/100 on this factor. Category median: 72.C
54
Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
4.9of 5
5 stars9997%
4 stars11%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
96%praise
Praise5596%
Complaints24%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2544%
Would recommend1425%
Quality & results59%
Price & value59%
Honesty & trust59%
Speed & response24%
Communication12%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Flexible, comfortable environment and friendly staff.”
“I highly recommend dropping in for a class or working out on the equipment.”
“I’ve had such a great experience at Funatics Fitness!”
“The prices are very affordable with different membership packages available.”
“The environment is welcoming, motivating, and genuinely makes you want to keep showing up.”
“If you're new the gym and feel intimidated or uncomfortable for any reason, those feelings are washed away so quickly with how amazing the atmosphere is there.”
“She explains everything clearly, helping me to improve and maximize my results.”
People customers mention
Carrie5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDani5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I've been an athlete my entire life, working out/being active is a part of who I am; but life got in the way these last two years and working out became a second (or third, fourth priority). I was nervous to jump back into it, then I walked into Funatics. Not only was it a welcoming, non-judgmental environment, I…
SSusan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Perfect set up for me. Flexible, comfortable environment and friendly staff. Very accommodating to those with some physical limitations.
MMelinda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Best decision I have ever made was joining Funatics Fitness. Carrie (the owner) personally reaches out to set up a tour and her energy is contagious. As soon as I walked in the vibe was different than any other gym I’ve been to. The trainers and even the clients are some of the most welcoming and supportive people.…
CCourtney3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I started funatics fitness beginning of June. I love it! I try to go at least 2 days a week if not more. I even brought my 15 year old daughter with me and she loved it too! I have lost 6lbs of fat and gained 1.5lbs of muscle in 24 days! 6lbs of fat is the equivalent to 24 sticks of butter. That's 1 stick of…
LLL9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The class was just what I was looking for. The instructor, the pace and exercises were Just right for me. I highly recommend dropping in for a class or working out on the equipment.
NNicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’ve had such a great experience at Funatics Fitness! The environment is welcoming, motivating, and genuinely makes you want to keep showing up. Carrie is amazing and always goes above and beyond to make everyone feel comfortable and supported. Nicole is also a fantastic trainer- so knowledgeable, encouraging, and…
I've been an athlete my entire life, working out/being active is a part of who I am; but life got in the way these last two years and working out became a second (or third, fourth priority). I was nervous to jump back into it, then I walked into Funatics. Not only was it a welcoming, non-judgmental environment, I literally left more inspired and confident - and that was just the consult! I've taken two classes so far and both were amazing, motivating - hitting different target areas. The owner, instructors and members are all amazing. Very grateful for Funatics and how it has jumpstarted my journey back to health and wellness!
Maintenance: Pristine
Response from the owner · 4 weeks ago
Dani, thank you so much for this wonderful review. We are thrilled the consult and classes felt welcoming, motivating, and helped jumpstart your return to fitness. Hearing that our owner, instructors and members helped you feel inspired and confident means a lot, and we are grateful to be part of your journey back to health and wellness.
S
Susan Cairone4 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Perfect set up for me. Flexible, comfortable environment and friendly staff. Very accommodating to those with some physical limitations.
Busyness: Not busy
Powerlifting equipment: Dumbbells, Barbells, Other
Maintenance: Well-kept
Response from the owner · a month ago
Thank you, Susan. We are so glad our flexible, comfortable environment and friendly staff were accommodating for your needs. We look forward to welcoming you again.
M
Melinda Moorhead4 reviewsiTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Best decision I have ever made was joining Funatics Fitness. Carrie (the owner) personally reaches out to set up a tour and her energy is contagious. As soon as I walked in the vibe was different than any other gym I’ve been to. The trainers and even the clients are some of the most welcoming and supportive people. I have been going to classes and working with Nicole weekly for personal training. She is amazing and the progressive I’ve made in only 4 weeks is incredible. Highly highly recommend Funatics to everyone!
Response from the owner · 2 months ago
Thank you so much, Melinda, for your glowing review and for choosing Funatics Fitness. We’re thrilled Carrie’s energy, our trainers and members, and Nicole’s personal training have made such a positive impact in just four weeks. Your recommendation means the world to us, and we’re excited to keep supporting your progress and goals. See you in class!
C
Courtney Fisher3 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
I started funatics fitness beginning of June. I love it! I try to go at least 2 days a week if not more. I even brought my 15 year old daughter with me and she loved it too! I have lost 6lbs of fat and gained 1.5lbs of muscle in 24 days! 6lbs of fat is the equivalent to 24 sticks of butter. That's 1 stick of butter per day. Lol I'm looking forward to losing many more sticks. Ha! You won't be disappointed joining. Your health is worth every penny. I'm glad I did. Thanks FF!
Response from the owner · 3 months ago
Thank you, Courtney! We’re thrilled you love Funatics Fitness and are seeing such great results in just 24 days. Congratulations on losing 6 pounds of fat and gaining muscle, and wonderful that your daughter enjoys it too. We’re proud to be part of your health journey and look forward to helping you lose many more sticks of butter. Keep up the amazing work!
L
LL9 reviewsiTotal number of Google reviews LL has written across all businesses on Google Maps, not just this one.
The class was just what I was looking for. The instructor, the pace and exercises were Just right for me. I highly recommend dropping in for a class or working out on the equipment.
Response from the owner · 3 months ago
Thank you, LL, we're so glad the class, instructor, pace, and exercises were just right for you. We appreciate your recommendation and are happy you enjoyed the drop-in class and equipment. We look forward to seeing you again soon and our team is here if you need help with scheduling or finding another class.
N
Nicole DeLucca5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I’ve had such a great experience at Funatics Fitness! The environment is welcoming, motivating, and genuinely makes you want to keep showing up. Carrie is amazing and always goes above and beyond to make everyone feel comfortable and supported. Nicole is also a fantastic trainer- so knowledgeable, encouraging, and truly invested in helping you reach your goals. You can tell the team really cares about their members. Highly recommend to anyone looking for a gym with positive energy and great people!!!
Response from the owner · 5 months ago
Thank you so much for the wonderful review! We're thrilled Carrie and our trainer Nicole have made you feel supported and that the welcoming, motivating atmosphere keeps you coming back. It means a lot to hear our team's care and positive energy made a difference. We appreciate the recommendation and look forward to helping you reach your future goals.
R
Regina DiFiore5 reviewsiTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Love the structure of classes. The trainers keep you moving with positive reinforcement and push you to achieve the goals you set for yourself. I thought I’d have a problem showing up for 2-3 classes a week, I’m here doing at least 5 classes. Just an overall great atmosphere.
Response from the owner · 5 months ago
Regina, thank you for the wonderful review. We’re thrilled the class structure and our trainers’ positive reinforcement are helping you reach your goals and stay motivated. It’s fantastic you’re joining five classes a week and enjoying the atmosphere — we appreciate you being part of our community and look forward to seeing you in class.
K
Kimberly Allen4 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
This is the first gym I actually enjoy going to!! It holds me accountable and pushes me all while having a great workout that I don’t dread. Funatics fitness is the best choice I’ve made for myself !
Response from the owner · 6 months ago
Thank you so much for the wonderful review, Kimberly! We’re thrilled Funatics Fitness has become a place you actually enjoy and that our coaches are helping hold you accountable and push you toward your goals. Hearing that workouts are fun instead of dreaded means everything to us. We’re honored to be part of your fitness journey and excited to keep supporting your progress.
Y
yahaira afanador6 reviewsiTotal number of Google reviews yahaira has written across all businesses on Google Maps, not just this one.
I’ve been part of Funatics Fitness for over 2 years now, and it’s truly become like a second home. The Coaches go above and beyond to support you, no matter your fitness level. They keep you motivated, accountable, and always pushing forward. The positive energy and sense of community here is something special, I’m so grateful to be part of this amazing gym.
Response from the owner · a year ago
Thank you for being part of Funatics Fitness Fam! We're so glad you love the classes, coaches, and supportive community. Your recommendation means the world to us, and we're so grateful to be part of your fitness journey. Keep crushing those goals! 💪😊
D
Donna Yanusz2 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Taylor just a Great job picking a full body workout and pushing you just to almost too hard.
Response from the owner · 6 months ago
Thanks so much for the fantastic review, Donna. We're thrilled Taylor picked a full-body workout that challenged you and appreciate you noting how he pushed you. We'll pass your praise along and look forward to your next session.
