Google reviewers rate FurBabies & Friends five stars based on 108 reviews, noting that the owner replies to all feedback. Customers cite dog training, pet sitting, and grooming services, highlighting reliable punctuality, detailed communication, and affordable pricing. Recurring themes include positive reinforcement techniques, consistent daily photo updates, and the staff's ability to manage anxious or reactive dogs effectively. No low-star reviews were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 108 reviews (100% five-star).
Reviews on this page: 108 Google reviews (104 with written comments, 24 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 7, 2026.
Service: Pet Sitter serving Phoenix, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
108 reviews on Google
5★108
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
MG
Mireille GLocal Guide · 124 reviews
★★★★★
We have been extremely happy customers of FurBabies & Friends for well over 4 years. Kristie is a wonderful person and business owner. Kristie has always come through for us and enabled us to frequently vacation and/or assist our out of town family.
Not only have Kristie’s pet sitters been great with our dogs, they are genuinely lovely people. I can’t count how many times they have made us happy by taking care of our dogs and our home with the greatest of care.
Kristie and her sitters have also saved us when we had travel emergencies and could not make it back home as scheduled. I can’t even think of proper words that would cover our gratitude.
FurBabies & Friends is the best and we are lucky to have them!
Response from the owner · a month ago
Mireille, what kind and wonderful words to hear. Our goal is always to make sure you have fun on your trip and that you never have to worry about your furkids care, house or anything else! I’m grateful for the many years you’ve entrusted chili and spot in the teams hands. You and your littles are like family and you’re always so kind and generous to the sitters. The team and I look forward to many more years ahead. Thank you again for your trust and your loyalty. It means a lit to our small little business. Kristie
The team at FurBabies always come through when I need my Golden watched for a few days (or weeks)…
THANK YOU!
Response from the owner · 2 months ago
Thanks for the trust you put into the team and so happy to be there for you both!! We adore Roxy and love every opportunity to care for. We appreciate your loyalty and look forward to many more years of caring for her!
Kristie
We have been bringing our golden retriever, Madden, to Furbabies and Friends for years, and we are always so pleased with the care he receives. Kristie, the owner, is absolutely wonderful with him.
Madden is an older golden retriever and can definitely be a little demanding, but Kristie is always patient, attentive, and takes such great care of him. He is genuinely excited every time he sees her and is always so happy to go in for his “spa day.”
It gives us a lot of peace of mind knowing Madden is with someone we trust and who clearly cares about him. We highly recommend Kristie and Furbabies and Friends!
Response from the owner · 2 months ago
Awe, thanks mark! I love every time I get to groom Mr. Mads! He is the sweetest boy and a joy to care for. Plus I always love how happy everyone is with a nice, clean and great smelling, super soft, and deshedded dog! Thank you for the trust you put into me for caring for your handsome man!
Kristie
It's been a huge relief having Fur Babies & Friends for our 2 dogs and 4 cats any time we're out of town. We just returned from our third trip hiring them and I swear there was some disappointment from my dogs that it wasn't Vanessa, Camryn, or Karen coming through the door.
Their organization and communication during visits is perfect! I always know exactly who is stopping by and when. I get photos after every visit, even of my cats who hide under beds and couches. The team is really good about reinforcing behaviors and routines with our high-energy dogs and making the most of their visit time.
We will happily be in touch for all our future trips!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for your kind words and your trust. I know how nerve racking it can be when you have to leave your pets and I’m so grateful you are comfortable enough to leave them under our pet sitters care! It would make time away a lot more stressful if you had to worry about your furbabies so the team and I are happy to ease your mind! Looking forward to caring for them for many more years to come.
Kristie
I had to leave this review for the entire fur baby team! They are by far the best pat care team we have ever used! From the price to the time shared to the extra care they take. We have four cats. Everyday received a text that they arrived. After service and sitting. A summary of work done. Followed by multi and personal pics of each pet sent daily. Such a great part of lleaving them is being able to
See them daily. I couldn’t thank each member for the work and time spent. From the cleaning done to obvious time spent and care for our loved pets. You will not be disappointed I have my team for life now. I highly recommend and promise you’ll be very happy with the team!!
Price assessment: Great price
Response from the owner · 3 months ago
Hi Scott! Thank you for sharing your experience with the pet sitting team. I’m so grateful to have a wonderful reliable team of passionate animal lovers and your kind words are the best compliment the team and I could receive. We adore all of the kitties and I Think they came around to love and appreciate us too. Thank you for your long term loyalty and we look forward to helping you with future pet care needs. Kristie
We had such a great experience with FurBabies & Friends! Kristie and her staff are super friendly, professional and put our minds at ease. It was obvious they cared about our pets and took the time to update us on how they were doing and also what they had been up to while we were away. We really appreciated how easy and reassuring they made the whole experience. We’d definitely use them again and recommend them to to others.
Services: Service not listed
Response from the owner · 3 months ago
Hi Linda! I know it’s always nerve racking to leave your pets for the first time but I’m glad my team and I put your mind at rest with compassionate and loving care allowing you to enjoy your time away and not have to worries about your furbabies. Thank you for your trust and we would love to care for them all again in the future. Kristie.
Kristie and her team are fabulous. Kristie’s ability to immediately bond with your dog is amazing and her training techniques work! I also hired her team to walk my dog when I had an injury. Vanessa was so helpful just not walking my dog but helped bring in garbage bins and even replace a water job. She treated my dog as if she were her own. I highly recommend Fur Babies and Friends.
Response from the owner · 6 months ago
Heidi! I’m so glad you were referred to the team and I for dog training and dog walking especially after your bad luck and Lucy really needed to get some energy out. Thank you so much for your kind words and continued support. I look forward to helping you and Lucy build an amazing life long bond, positively! Kristie
Still the best trainer and groomer for our Alusky. Kristie is amazing.
Price assessment: Reasonable price
Services: Dog training, Dog bathing and blow dry, Dog nail trimming
Response from the owner · a year ago
Awe thank you. I’m so happy we found each other and maya and shadow are like part of my furfamily. Looking forward to many more years caring for them!
Kristie
When we got our 2nd dog Nova it was an uphill battle from the beginning. She had so much anxiety and was afraid of everyone and everything. Kristie was able to help over the years with training, walks and grooming. Looking back our dog has come so far and I'm not sure if we would have been able to make the progress we did without Kristie's help.
Services: Dog ear cleaning, Dog bathing and blow dry, Dog nail trimming, Service not listed
Response from the owner · 7 months ago
Nick, I’m so proud of how far Nova has come over the last few years and it’s really a testament to being and active, engaged participant in her training journey. Resuce dogs can come with their own set of challenges and a fearful dog can seem like an impossible uphill battle but you listened to my advice and stuck with it and Nova had blossomed because of it. Nothing makes me happier than seeing these transformations.m and helping a dog get out of their fear bubble. Great job! And know I’m still always here to help!
Kristie
I've had both my puppers go through dog training with FurBabies &Friends and it was great. We also have them come twice a week to get our kiddos out on a walk. I would recommend them every time im asked.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Hi Annie! The team and I both adore Gunner and Maggie! They were so much fun to train with at class and the dog walkers always enjoy their walks with the furkids and their funny personalities. Thank you so much for your continued support and loyalty over the last few years. As a business owner, to me that means the world! We look forward to providing dog training and pet care services for many more years to come!
