Google reviewers rate Furry Land Austin 4.9 out of 5 based on 377 reviews, frequently praising the mobile grooming service, punctuality, and gentle handling of anxious pets. Customers often highlight the attention to detail and the convenience of in-home appointments. However, several low-star reviews cite patterns of last-minute cancellations, significant delays, and poor communication regarding appointment times or rescheduling issues.
Google rating: 4.9 out of 5 from 377 reviews (97% five-star).
Reviews on this page: 377 Google reviews (348 with written comments, 113 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 1, 2026.
Service: Mobile Dog Groomer serving Austin, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
377 Google reviews we collected
4.9of 5
5 stars36597%
4 stars21%
3 stars00%
2 stars10%
1 star92%
Praise vs complaints
Phrases our text analysis found in 348 written reviews
99%praise
Praise49499%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results16132%
Staff & attitude12224%
Would recommend7715%
Speed & response6313%
Communication459%
Price & value194%
Honesty & trust112%
What customers talk about
We read 348 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work with my older dog who can be talkative and quite scared.”
“However, after using them multiple times their communication is terrible.”
“I'm always impressed with their communication, the professional cuts and the advice.”
“I would recommend them to anyone looking to have their pet groomed.”
“They are prompt, efficient, and treat our sometimes difficult husky very well.”
“They have stellar communication, are extremely gentle with animals and are consistently out performing the next groom!”
“The convenience alone makes it worth every penny, especially compared to the hassle of dropping off and picking up your pet at most places.”
“Hank enjoyed hanging out with her, he was a little nervous getting in the van, but she said he did great and I trust that because he’s super chill.”
People customers mention
Kayla16 reviews
Beky12 reviews
Becky12 reviews
Cortnie11 reviews
Jourdan10 reviews
Joshua8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Furry Land never disappoints! They ate always on time and do a great job! I love the job both techs have done!! ❤️
Response from the owner · 8 months ago
Leslie, we truly appreciate you taking the time to support us — it means more than you know. We’re grateful for the opportunity to care for your pup and look forward to seeing you both again soon! 💕
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Emily MitisLocal Guide · 38 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Excellent work with my older dog who can be talkative and quite scared. I'm always impressed with their communication, the professional cuts and the advice. Highly recommend!
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog grooming and styling, Dog nail trimming
Response from the owner · 3 years ago
Thank you Emily, we appreciate the kinds words and the opportunity to take care of your babies. We look forward to seeing you again!
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Carina de Almeida Pagano6 reviewsiTotal number of Google reviews Carina has written across all businesses on Google Maps, not just this one.
Thank you so much, Carina! ❤️ We’re so happy to hear that you had such a great experience with Beky! She’s wonderful with the pets she grooms, and we’re lucky to have her on our team. We’ll be sure to pass along your kind words to her! 🐾 Thank you for choosing Furry Land Austin and trusting us to take care of your furry family member. We truly appreciate your support and look forward to seeing you both again at your next grooming appointment! 😊
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Ghows SadayanLocal Guide · 53 reviewsiTotal number of Google reviews Ghows has written across all businesses on Google Maps, not just this one.
My little Maltese looks great after his grooming. Chiquis is usually scared when they finish his grooming this time he was happy and playful with Oscar our other pet beagle thanks for doing a great job
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Robert! ⭐⭐⭐⭐⭐
We’re so happy to hear that Chiquis looks great after his grooming with McKenzie! 🐶✂️ We especially love hearing that he was happy and playful afterward. If Chiquis is usually nervous when grooming is finished, seeing him come back relaxed and ready to play with Oscar is the best compliment we could receive! 🥰🐾
McKenzie truly cares about making each pup feel comfortable and giving them a positive grooming experience, so we’ll be sure to share your kind words with her. Thank you for trusting Furry Land with Chiquis and for taking the time to share your experience. We look forward to seeing Chiquis and Oscar again! 💙✨
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Carla Hill12 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
I love Furry Land. The service is great. They always do a great job. They are the best groomers I have ever used. My pet is a cat. He is a Norwegian Forest cat. He received a perfect lion cut.
Price assessment: Reasonable price
Services: Cat grooming and styling, Cat ear cleaning
Response from the owner · 7 months ago
Carla, thanks you so much. We take a lot of pride in our team of elite groomers in the Austin Area. Thanks you for being apart of our family!
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Gwendolyn Bolton1 reviewiTotal number of Google reviews Gwendolyn has written across all businesses on Google Maps, not just this one.
Cannot say enough good things about this company and its groomers. They have stellar communication, are extremely gentle with animals and are consistently out performing the next groom! Give them a shot. They were able to trim my 80 pound staffys nails in minutes. It used to take us days to go toe by toe and he would hide in the bonus room but Kylie got it done in a few minutes. Extremely impressive:)
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · a month ago
Thank you so much, Gwendolyn! ❤️ Your kind words mean a lot to our entire team, and we’re especially happy to hear how well Kylie did with your Staffy! 🐾
We know nail trims can be a real challenge, especially with a big, strong pup who isn’t a fan of having his paws handled. The fact that Kylie was able to get all those nails trimmed in just a few minutes is fantastic! 😄 She’ll be so happy to hear that she turned something that used to take days into a quick and stress-free experience.
We also really appreciate you mentioning our communication and the gentle care we provide. Those are two things we work hard to get right with every mobile grooming appointment. Thank you for giving Furry Land Austin a chance and for recommending us—we’re so glad we could make things easier for both you and your pup! ❤️ See you both again soon!
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sam2 reviewsiTotal number of Google reviews sam has written across all businesses on Google Maps, not just this one.
They are prompt, efficient, and treat our sometimes difficult husky very well. Would highly recommend.
Price assessment: Not sure
Response from the owner · a month ago
Thank you so much for the kind review, Sam! ⭐⭐⭐⭐⭐
We’re thrilled to hear that you’ve had such a great experience with Furry Land. We know Huskies can sometimes be a little extra work with all that fluff and personality, so it means a lot to hear that our team treats your pup with patience, care, and understanding. 🐺🐾
Being prompt, efficient, and providing a stress-free grooming experience is exactly what we strive for, and we’re so glad we’ve been able to deliver that for your family. Thank you for your recommendation and for trusting us with your handsome Husky. We look forward to seeing your pup again for many more spa days in the future! 💙✨
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Imelda Correia6 reviewsiTotal number of Google reviews Imelda has written across all businesses on Google Maps, not just this one.
Both my dogs love Cortnie. She has been caring for them for almost 2 years and always does a great job.
Price assessment: Reasonable price
Services: Dog full service grooming
Response from the owner · a month ago
Thank you so much for the wonderful review, Imelda! ⭐⭐⭐⭐⭐
We absolutely love hearing that both of your dogs love Cortnie! 🐶🐶💙 Building that kind of trust and relationship over nearly two years is so special, and it means a lot to know that Cortnie has consistently provided them with such great care.
We truly appreciate your continued trust in Furry Land and Cortnie to keep your pups looking and feeling their best. Thank you for being a loyal Furry Land family—we look forward to seeing your two pups again for their next spa day! 🐾✨
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Carlos García7 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Great service, Jordan did a great work taking really good care of my Aussie doodle.
Price assessment: Reasonable price
Services: Dog anal gland expression, Dog bathing and blow dry, Dog nail trimming
Response from the owner · 6 months ago
Thank you so much, Carlos! We really appreciate your continued support. We’re so glad to hear McKenzie took great care of Chopper and delivered exactly what you were hoping for. He’s always a pleasure, and we look forward to seeing you both again soon! 🐶✂️