Physical therapist · Oklahoma City, OK · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%100+28.2Replies to reviews 8%95+7.8Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★310 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the facility five stars based on 310 reviews, with the owner responding to every comment. Patients frequently cite punctuality, noting that appointments start on time without waiting, and praise the staff for clear communication, one-on-one attention, and a clean, well-equipped environment. Common treatment areas include balance disorders, post-surgical recovery, and pain management, with many describing significant improvements in mobility and strength. The only recurring complaint involves the clinic's geographic location, which some patients find inconvenient relative to their homes.
Google rating: 5.0 out of 5 from 310 reviews (99% five-star).
Reviews on this page: 310 Google reviews (254 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 18, 2026.
Service: Physical Therapist serving Oklahoma City, Oklahoma.
Data from Google, last updated October 25, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FYZICAL Therapy & Balance Centers: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FYZICAL Therapy & Balance Centers: 100/100 on this factor. Category median: 96.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FYZICAL Therapy & Balance Centers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FYZICAL Therapy & Balance Centers: 95/100 on this factor. Category median: 74.A
95
Bar = this company · dark tick = category median.
Star ratings
310 Google reviews we collected
5.0of 5
5 stars30799%
4 stars21%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 254 written reviews
98%praise
Praise29798%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14949%
Would recommend7525%
Quality & results3010%
Speed & response186%
Communication155%
Honesty & trust103%
Price & value62%
What customers talk about
We read 254 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is a clean facility with great equipment and knowledgeable people.”
“I highly recommend for your physical therapy needs.”
“She has become a dear friend and I could not recommend her enough.”
“Been an amazing experience as a student here so far!”
“…sits when needed, and working with you to get you on the schedule as quickly as possible.…”
“They take the time to explain the purpose of each activity.”
“Everyone throughout the facility is friendly, welcoming, and genuinely helpful.”
“I live in Mustang,OK & the 30 min commute is more than worth it.”
People customers mention
Lauren26 reviews
Hannah11 reviews
Annette11 reviews
Peterson9 reviews
Jennifer8 reviews
Rosie7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
soonerlaker3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have been doing physical therapy since July. I have seen improvement and I am happy with my progress. It is a clean facility with great equipment and knowledgeable people. I strongly recommend this facility.
K7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The staff is very caring and the facilities are clean. They have lots of different equipment to use, and I have improved substantially since my hip surgery. I would not have been able to do this on my own.
Dan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I went there for balance issues. The therapists are friendly and knowledgeable. They take the time to explain the purpose of each activity. Dr. Lauren is a real pro and she helped make important, data driven, course corrections to the care plan. I gained a lot from my experience.
Neta3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This place is great! I’m receiving treatment for my balance and my back. The whole staff is so helpful and professional. I highly recommend for your physical therapy needs.
Terri4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
All therapists are awesome. I have seen results in a short period of time. Will continue with this to increase strenght.
DarrellLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Trystan and Sara have been great with my care. Both have been very caring. This makes my therapy a joy to go to each time.
I have been doing physical therapy since July. I have seen improvement and I am happy with my progress. It is a clean facility with great equipment and knowledgeable people. I strongly recommend this facility.
Response from the owner · 6 days ago
Thank you for the kind words. We are grateful to be able to help you Love Your Life!
K C7 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
The staff is very caring and the facilities are clean. They have lots of different equipment to use, and I have improved substantially since my hip surgery. I would not have been able to do this on my own.
Response from the owner · a week ago
KC, thank you for the kind words. Our team has really enjoyed helping you Love Your Life!
Dan Webber7 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I went there for balance issues. The therapists are friendly and knowledgeable. They take the time to explain the purpose of each activity. Dr. Lauren is a real pro and she helped make important, data driven, course corrections to the care plan. I gained a lot from my experience.
Response from the owner · 2 weeks ago
Thank you, Dan. We are so glad our team and the data were able to help you Love Your Life!
Karima Hemani2 reviewsiTotal number of Google reviews Karima has written across all businesses on Google Maps, not just this one.
This place is great! I’m receiving treatment for my balance and my back. The whole staff is so helpful and professional. I highly recommend for your physical therapy needs.
Response from the owner · 3 weeks ago
Thank you, Neta! We love helping you Love Your Life!
Terri Dawson Rushing4 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
