Google reviewers rate G&R Ideal Green Landscaping 4.5 out of 5, noting that the owner replies to most feedback. Positive comments frequently highlight punctuality, clear communication, reasonable pricing, and quality work on services like sod installation, hardscaping, and desert landscaping. However, several low-star reviews criticize the company for missed appointments, slow response times to inquiries, and difficulties with warranty claims or project completion.
Google rating: 4.5 out of 5 from 68 reviews (85% five-star).
Reviews on this page: 68 Google reviews (66 with written comments, 16 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 16, 2026.
Service: Stone Masonry Service serving El Paso, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
68 reviews on Google
5★58
4★2
3★1
2★0
1★7
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend G&R Ideal Green Landscaping to anyone looking to improve their outdoor space.”
“I will be using them again for sure and would recommend them to everyone.”
“I had a great experience with G&R Ideal Green Landscaping!”
“Terrible job and won’t return calls or finish the work.”
“They took care of the installation, trees, plants, and finishing details, making sure everything looked clean and professionally done.”
“They were always on time, kept me updated throughout the process, and communicated really well about what was being done.”
“Scheduled an estimate for today, a lot of automatic messages sent for confirming appointment, but no answer at the office and company was a no show.”
“We told them our idea and they turned it into a reality at a great price and timely manner!”
“Maybe because my job wasn’t a big one and not worth it for them.”
“Professionalism, integrity and attention to detail do not say enough.”
“No upfront deposit, finished ahead of schedule and high quality work.”
“Communication was clear, consistent, and honest the entire time, which made a big difference during a project with multiple moving parts.”
People customers mention
Alex9 reviews
Yesenia5 reviews
Itzel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Kodie Bittner5 reviewsiTotal number of Google reviews Kodie has written across all businesses on Google Maps, not just this one.
I had a great experience with G&R Ideal Green Landscaping! They did an amazing job transforming my backyard, and I’m extremely happy with how everything turned out. From the landscaping and plant placement to the overall design, everything came together beautifully.
The team worked hard to bring my vision to life, and the quality of their work really shows. They took care of the installation, trees, plants, and finishing details, making sure everything looked clean and professionally done. What was once a plain backyard now looks completely different, and I couldn’t be happier with the results.
I also appreciate the effort they put into the project and their willingness to address my questions and concerns along the way.
I would definitely recommend G&R Ideal Green Landscaping to anyone looking to improve their outdoor space. Thank you for helping turn my backyard into something my family and I can truly enjoy!
Response from the owner · a week ago
Kodie, thank you for the fantastic review and for trusting G&R Ideal Green Landscaping with your backyard transformation. We are thrilled to hear the design, plant placement, installation and finishing details exceeded your expectations. It was a pleasure working with you and addressing your questions along the way. Your recommendation means a lot to our team, and we are so happy your family can enjoy the new space.
Jacqueline Rubio3 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
I am extremely happy with the results! I was originally referred to this landscaping company by a family member who had used them multiple times, and I can clearly see why they keep coming back.
The workers were incredibly polite, professional, and respectful. They were always on time, kept me updated throughout the process, and communicated really well about what was being done. The attention to detail was great, and the final results exceeded my expectations. My yard looks better than I could have imagined!
I will definitely be using them again and would highly recommend them to anyone looking for quality landscaping work. I’m so glad I took my family member’s recommendation!
Response from the owner · 2 months ago
Thank you, Jacqueline, for the wonderful review and for trusting us based on your family member’s recommendation. We’re thrilled our team’s communication, punctuality, and attention to detail exceeded your expectations and that your yard turned out even better than imagined. We truly appreciate your recommendation and look forward to working with you again. Please reach out anytime if you need anything.
Andrea Perez6 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
G&R Landscape did our new home's landscape! We told them our idea and they turned it into a reality at a great price and timely manner! They gave us a wonderful backyard to make new memories as a family and I will always be grateful for that!
Price assessment: Great price
Services: Artificial turf installation, General paving, Brick & block work
Response from the owner · 2 months ago
Thank you so much, Andrea! We’re thrilled we could bring your vision to life and create a backyard where your family can make memories. It was a pleasure working with you, and we appreciate your kind words about our price and timing. Please reach out anytime if you need additions or maintenance.
Susan Schultz7 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
We would have written this 5 star review sooner but we were outside practicing our putting! I don’t write a review very often, but this review had to be done. Professionalism, integrity and attention to detail do not say enough. From the estimate to the finish line it was a pleasure to work with G&R Ideal Landscaping. If you are like we were, tired of your desert landscaping (gravel) then call this company, it will change the way you feel about your outdoor space. We put a 5 hole artificial turf putting green in and it has totally changed our backyard. The choice of plants and rocks they chose really offsets the green space nicely. The sprinkler system has always been a problem, no more. Alex is a perfectionist, and when it comes to laying artificial turf that is a quality you need and want. Yesenia keeps you informed every step of the way. You know when to expect the crew, the timeline, and when the project will be completed. It was our pleasure to do business with this company.
Susan, thank you so much for the wonderful 5-star review and for taking the time while practicing your putting. We’re thrilled Alex, Yesenia, and the crew delivered the professionalism, attention to detail, and irrigation fixes that transformed your backyard into the putting oasis you wanted. It was a pleasure working with you and we truly appreciate your kind words about our team and the design choices. If you need anything else or want future updates to your landscape, please reach out.
GUS APODACA7 reviewsiTotal number of Google reviews GUS has written across all businesses on Google Maps, not just this one.
We had previously seen some of their work and decided to redo our front landscaping in our new home.They gave us an honest estimate, showed up as scheduled and we’re extremely happy with the results. If you want quality and professional results without the runaround, I highly recommend G&R Landscaping.
Response from the owner · 8 months ago
Thanks so much for the great review, Gus. We're glad our team provided an honest estimate, arrived on time, and delivered results you're happy with. It was a pleasure redoing the front landscaping on your new home. We appreciate the recommendation and look forward to helping with any future projects.
Daniel Santos5 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
We had a great experience with G&R Ideal Green Landscaping. Ysiena, Alex, and Carlos were absolutely fantastic to work with from start to finish. Communication was clear, consistent, and honest the entire time, which made a big difference during a project with multiple moving parts.
They were extremely flexible and accommodating when we made changes along the way, always taking the time to explain options and make sure we were comfortable with the plan before moving forward. Pricing was very fair and transparent—no surprises, just straightforward and reasonable costs for the work being done.
The team was professional, respectful, and clearly takes pride in their work. We’re very happy with the results and wouldn’t hesitate to use them again or recommend them to anyone looking for reliable, high-quality landscaping
Response from the owner · 8 months ago
Thank you, Daniel, for the wonderful review and for highlighting Ysiena, Alex, and Carlos. We're glad our clear communication, flexibility, and transparent pricing made the project smooth and that you're happy with the results. We appreciate your recommendation and look forward to helping with any future landscaping needs.
Matthew Castanon3 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
We’ve worked with G&R Landscaping before, and once again they did an amazing job. Great communication, on time, and very professional. The crew clearly takes pride in their work, and our yard looks fantastic. Consistent, reliable, and high-quality work—highly recommend G&R Landscaping!
Thank you so much for your kind words, Matthew! We're thrilled to hear you were satisfied with our work once again. Our team takes great pride in delivering high-quality service, and it's wonderful to know that you appreciate our efforts. Your recommendation means a lot to us, and we look forward to working with you again in the future!
Nancy WinelandLocal Guide · 32 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Beautiful work with very reasonable prices! I highly recommend them!!
Response from the owner · 10 months ago
Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you loved our work and found our prices reasonable. Your recommendation means a lot to us. We look forward to serving you again in the future!
Ryan Peters2 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
G&R Ideal Green Landscaping absolutely deserves five stars. Yesenia and Alex were incredible to work with—professional, responsive, and genuinely committed to delivering great results. They even went out of their way to move my project start date up so I could host my family in my brand-new backyard for the holidays. The work came out amazing and I’d recommend them to anyone looking for a reliable, professional team to bring their landscaping design to life!
Response from the owner · 10 months ago
Thank you for your fantastic review, Ryan! We’re thrilled to hear that Yesenia and Alex exceeded your expectations and worked to accommodate your timeline. It’s wonderful to know that you’re happy with your new backyard, and we appreciate your recommendation. Your satisfaction is our top priority, and we look forward to helping more clients bring their landscaping dreams to life!
Alec Shoffeitt1 reviewiTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
We had a wonderful experience working with G&R Ideal Green Landscaping. Yesenia communicated very well and clearly with us from start to finish. They answered all of our questions and were flexible with our changes. The workers worked hard and showed up on time. They did a really thorough job of cleaning up the site, scrubbing the driveway, garage, and house in the areas where there was a lot of rock and dirt staged during the work. They really went above and beyond.
Price assessment: Reasonable price
Services: Gardening services, Landscaping maintenance, General paving
Response from the owner · 11 months ago
Thank you for your fantastic review, Alec! We're thrilled to hear that you had a wonderful experience with Yesenia and our team. We take pride in our communication and flexibility to ensure your needs are met. It's great to know that our workers' hard work and attention to detail made a positive impact on your project. We appreciate your support and hope to work with you again in the future!
