Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts

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Gabi Marshall Photography

Photographer · Yuma, AZ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%81+56.1Reliability 31%74+22.8Momentum penalty37−6.3Experts Score= 73Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 78 videographersPosition by Experts Score among all companies we track in this category. · better than 8%
4.9 ★★★★★ 20 Google reviews · 24 photos
95%five-star reviews
2.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2025latest review
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Gabi Marshall Photography at a glance

Google reviewers rate Gabi Marshall Photography 4.9 out of 5 based on twenty reviews, with the owner not replying to any comments. Customers frequently cite professional headshots, family portraits, and maternity sessions, highlighting the photographer's punctuality, creative approach, and ability to make clients feel comfortable during shoots. A recurring criticism in lower-rated reviews involves a lack of follow-up communication regarding product delivery after the photo session, which led to dissatisfaction with post-shoot service despite praise for the initial image quality.

  • Google rating: 4.9 out of 5 from 20 reviews (95% five-star).
  • Reviews on this page: 20 Google reviews (20 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 10, 2025.
  • Service: Videographer serving Yuma, Arizona.

Data from Google, last updated October 29, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction81Reliability74Craft & service–Value–Momentum37Replies to reviews–Satisfaction: 81 (median 97)Reliability: 74 (median 96)Momentum: 37 (median 100)
Gabi Marshall PhotographyVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gabi Marshall Photography: 81/100 on this factor. Category median: 97.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gabi Marshall Photography: 74/100 on this factor. Category median: 96.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gabi Marshall Photography: 37/100 on this factor. Category median: 100.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1995%
  • 4 stars00%
  • 3 stars00%
  • 2 stars15%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise20100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1050%
  • Would recommend630%
  • Speed & response210%
  • Communication210%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I got my professional headshots with Gabi and she is just the best.”
  • “I recommend Gabi because she is so professional and helpful.”
  • “Highly professional and responds quickly.”
  • “You will find her extremely easy to work with, gentle in Spirit, and a pro behind the lens!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Diann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

She was amazing taking the pictures but has not followed through with the products. My daughter ordered and I was going to but she has not answered any of our emails or calls. Not happy with her service after the photo shoot.

Not sureFamily and group
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I got my professional headshots with Gabi and she is just the best. Highly professional and responds quickly. Then during the session she's your hype girl and makes you laugh. Will be back in the future.

breanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Gabi was the dream photographer for our elopment photos! She kept the shoot so fun and energetic. Gabi rolled with whatever little things came up. The whole thing started late and she just rolled with it. Our puppies didn't corporate very well (new place, lots to sniff) but she managed to get a few great photos with them. Thank you Gabi! We will be back.

LyndzLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gabi is a true professional and so creative! Every time I've hired her she delivered quality images!

Marlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really nice to work with she is super nice and makes you feel comfortable ♥️ she was super sweet with my daughter and made her feel super comfortable

Customer photo from Marlene's reviewCustomer photo from Marlene's reviewCustomer photo from Marlene's reviewCustomer photo from Marlene's review
JennyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gabi is very professional and friendly. My husband and I decided to do pics after 23 years of marriage. We loved them and the experience of the entire photo shoot. I highly recommend her for any pics you want done.

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Photos

Customer reviews

4.9 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Diann Hall9 reviewsTotal number of Google reviews Diann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She was amazing taking the pictures but has not followed through with the products. My daughter ordered and I was going to but she has not answered any of our emails or calls. Not happy with her service after the photo shoot.

  • Price assessment: Not sure
  • Services: Family and group
Christina Vasquez6 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got my professional headshots with Gabi and she is just the best. Highly professional and responds quickly. Then during the session she's your hype girl and makes you laugh. Will be back in the future.

breanna foreman2 reviewsTotal number of Google reviews breanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi was the dream photographer for our elopment photos! She kept the shoot so fun and energetic. Gabi rolled with whatever little things came up. The whole thing started late and she just rolled with it. Our puppies didn't corporate very well (new place, lots to sniff) but she managed to get a few great photos with them. Thank you Gabi! We will be back.

Reb Red9 reviewsTotal number of Google reviews Reb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful

Lyndz WLocal Guide · 68 reviewsTotal number of Google reviews Lyndz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi is a true professional and so creative! Every time I've hired her she delivered quality images!

Marlene Chavez1 reviewTotal number of Google reviews Marlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really nice to work with she is super nice and makes you feel comfortable ♥️ she was super sweet with my daughter and made her feel super comfortable

Jenny FretenboroughLocal Guide · 35 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi is very professional and friendly. My husband and I decided to do pics after 23 years of marriage. We loved them and the experience of the entire photo shoot. I highly recommend her for any pics you want done.

Dayna Colwell8 reviewsTotal number of Google reviews Dayna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi is such a wonderful photographer! I had maternity pics taken with her and OMG! I ended up buying the whole gallery because they were all so lovely! I plan to work with her for years to come <3

Jennifer DuncanLocal Guide · 20 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi creates beautiful portraits and goes above and beyond to make her clients feel comfortable behind the lens. She has an eye for beauty and she captures her love for people by focusing on creatively making their strengths and beauty evident. She also donates a huge portion of time to the Yuma community as a whole. You will find her extremely easy to work with, gentle in Spirit, and a pro behind the lens! Highest recommendations!

Amanda Hale4 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recommend Gabi because she is so professional and helpful. She helped us find the perfect locations and captured the best photos of my family. We will continue to book with her for our annual family photos!

Gabi Marshall Photography on Google Maps →

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