Customers frequently highlight quick turnaround times, fair pricing, and clear communication for repairs ranging from liquid damage to screen replacements and battery issues. Recurring themes include professional service and the ability to resolve complex technical problems that other providers could not fix. However, some low-star reviews cite concerns regarding thoroughness, such as missed diagnoses, and mention instances of perceived rudeness or inconsistent customer service during the repair process.
Google rating: 4.8 out of 5 from 453 reviews (94% five-star).
Reviews on this page: 453 Google reviews (379 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Electronics Repair Shop serving Delray Beach, Florida.
Data from Google, last updated November 11, 2026.
Star ratings
453 Google reviews we collected
4.8of 5
5 stars42794%
4 stars82%
3 stars00%
2 stars10%
1 star174%
Praise vs complaints
Phrases our text analysis found in 379 written reviews
98%praise
Praise67298%
Complaints172%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response14621%
Price & value13720%
Staff & attitude12718%
Quality & results11517%
Would recommend10115%
Honesty & trust426%
Communication213%
What customers talk about
We read 379 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Within 24 hours my MacBook had been scanned (with fortunately no viruses).”
“The communication was clear throughout the process, the turnaround time was great, and the total cost was fair with no surprises.”
“I thought my phone was beyond repair and if repairable would be so expensive I would instead have to purchase a new phone.”
“His dedication, patience, professionalism, and willingness to go the extra mile truly stood out to me.”
“It’s hard to find trustworthy technical support these days, but Gadget Medics exceeded my expectations.”
“I brought my water-damaged MacBook to Gadget Medics because I urgently needed the computer repaired and the data recovered.”
“I highly recommend Gadget Medics to anyone who needs phone repairs.”
“Based on my experience, I cannot recommend Gadget Medics for complicated liquid-damage repairs or data-recovery situations.”
“What impressed me most was that he genuinely cared about helping me, rather than just treating me like another customer.”
“After explaining the situation on the phone, Vadim told me what needed to be done, the cost, and time period.”
People customers mention
Vadim37 reviews
Apple8 reviews
Boca6 reviews
Pro5 reviews
Raton5 reviews
Mac4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My financial institution informed me that there might be malware on my MacBook. I was so glad that I found this little gem of a repair shop. After explaining the situation on the phone, Vadim told me what needed to be done, the cost, and time period. Within 24 hours my MacBook had been scanned (with fortunately no viruses). Vadim was very helpful and friendly. He didn’t treat me like an idiot, but he limited the super tech talk. He gave me advice on better antivirus software to use. I would definitely use them again. Thank you!
Response from the owner · 2 weeks ago
We really appreciate the review, Adrienne! Glad we could get you sorted quickly. Come back anytime. — Gadget Medics
Mindy4 reviewsiTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about Gadget Medics! I went through my insurance company to have an issue with my iPhone’s Face ID repaired, and from the very beginning, the owner Vadim went above and beyond to help me.
This was an extremely complicated repair, and despite the challenges involved, he bent over backwards to find a solution and do everything he could to get my phone working properly. His dedication, patience, professionalism, and willingness to go the extra mile truly stood out to me.
What impressed me most was that he genuinely cared about helping me, rather than just treating me like another customer. He put in an incredible amount of effort and took the time to work through a difficult situation, and I truly appreciate everything he did.
It’s not every day you come across a business owner who takes that much pride in his work and cares so much about his customers. Gadget Medics is lucky to have someone like him leading the company.
I highly recommend Gadget Medics to anyone who needs phone repairs. Even when dealing with a complicated issue
Response from the owner · 4 weeks ago
Cheers, Christopher! Stories like yours are why we do this. Thanks for choosing local. — Gadget Medics
Reinier Romero4 reviewsiTotal number of Google reviews Reinier has written across all businesses on Google Maps, not just this one.
Hacen limpieza de consolas como la Xbox one S y si si cuánto cuesta
Response from the owner · 4 weeks ago
Hello! I'm sorry, but I think you may have posted your question in the wrong section. This section is intended for feedback after a repair has been completed.
If you have any questions about our services, please feel free to call us at 561-279-6888.
Thank you!
Elena Rodzianko3 reviewsiTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
My morning started like any other day — coffee, emails, getting ready for work — and then I accidentally spilled almost an entire cup of coffee on my MacBook.
I immediately shut it down, but I honestly thought I had destroyed it. I had a lot of important work and personal files on there, so I was pretty stressed when I brought it to Gadget Medics.
They opened it up, explained where the liquid had gotten inside, and walked me through what could be repaired and what the risks were. I really appreciated that they didn’t make any unrealistic promises. They just explained the situation and got to work.
Throughout the repair I received updates, and whenever I had a question they were easy to reach. In the end, they were able to get my MacBook working again and, most importantly, I didn’t lose my data.
Considering how much coffee went into that laptop, I honestly didn’t expect to get it back working normally.
Very happy with the experience and definitely grateful to Gadget Medics for saving my MacBook — and my week.
Response from the owner · a month ago
Thank you so much for the kind words, Elena! It was our pleasure helping you out. — The Gadget Medics team
John Smith3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Yes, I’ve been here twice because I had an issue with my phone battery and right away They fix it for me and charge me very good prices. Thank you guys so much. I appreciate you Vadim. Thx
Response from the owner · a month ago
Thanks, Miss! Knowing we got you back up and running fast is the best feedback we can get. — Gadget Medics
Michael Parr10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I brought in my Galaxy S8 the first time for a cracked screen & a second time for a technical screen repair. Both times I was met with friendly & professional service. Both repairs were done quickly & correctly. This is my go to place for repairs, you should make this yours.
Response from the owner · a month ago
Michael, coming back a second time is exactly the kind of trust that means a lot to a small shop. We take real pride in doing solid Samsung repair in Boca Raton, so knowing we've earned your confidence twice over is genuinely rewarding. And passing along the recommendation the way you did is incredibly generous of you. We're here whenever you need us.
Amanda ShakedLocal Guide · 17 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Excellent experience. Super knowledgeable, fixed our computer in no time. Reasonably priced, excellent customer service.
Response from the owner · a month ago
Amanda, thank you for sharing that! It's always great to hear when everything comes together the way it should. Our team genuinely loves what they do, and knowing you left happy makes it worthwhile. We appreciate you trusting us with your computer repair in Boca Raton. Come back anytime!
Courtenay MiddletonLocal Guide · 24 reviewsiTotal number of Google reviews Courtenay has written across all businesses on Google Maps, not just this one.
Always fantastic service and fixes the issue asap.
Love this place
Response from the owner · a month ago
Courtenay, that genuinely made our day. Knowing you keep coming back and feel good about it means more to us than any metric we could track. Our team works hard to make sure every visit is worth your time, and it's great to hear that's landing the way we hope. We really appreciate you, and we'll be here whenever you need us next.
