Natalia Ford9 reviewsTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for being kind to my boys today
GADGET'S ER.
GADGET'S ER. at a glance
Google reviewers report a 4.8/5 rating based on 65 reviews, with the owner replying to only 6% of them. Customers frequently praise the shop for handling PC, console, and mobile repairs with fast turnaround times, reasonable pricing, and helpful communication. However, two low-star reviews highlight a pattern of difficulty reaching the business by phone or message after repairs, including instances where the shop changed locations or failed to address recurring device issues.
- Google rating: 4.8 out of 5 from 65 reviews (91% five-star).
- Reviews on this page: 65 Google reviews (55 with written comments, 3 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: September 14, 2026.
- Service: Electronics Repair Shop serving Elgin, Illinois.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★65 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Roberto the owner of Gadgets ER has that quality as well as being professional, personable, and kind.”
“Quickly fixed a problem with my pc and charged me a pretty reasonable price.”
“Great service, and a really talented computer tech!”
“Obviously it was way more expensive and they said a turnaround time was up to 2 weeks I decided to come here instead and I got it fixed within 24 hours.”
“…phone like brand new along w having a great price and service time, would recommend!…”
“Honesty is everything.”
“Owner is super friendly and listened to my concerns.”
People customers mention
- Roberto 7 reviews
- Xbox 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Ronald Coleman3 reviewsTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuickly fixed a problem with my pc and charged me a pretty reasonable price.
Nate BLocal Guide · 23 reviewsTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI brought a shorted out laptop here. Owner said he'd take a look. A few weeks later I tried calling and it was difficult to get ahold of him. I eventually did and he said he got it working but it broke again. Tried to call several times after that but never got through and the shop was no longer at the same location. He never once tried to contact me about it and at this point I don't care anymore. Just wanted to put out this review as a warning that you might not get your stuff back.
Giuseppe BadalamentiLocal Guide · 93 reviewsTotal number of Google reviews Giuseppe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonesty is everything. Roberto the owner of Gadgets ER has that quality as well as being professional, personable, and kind. Thank you Roberto for being a great local bisiness owner. You are my new contact for my electronics repair needs.
Anthony Cannata7 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRoberto was fantastic to work with fixing my PC. Was able to bring in my own part and just charged me reasonable price for labor. Went above and beyond finding a small part that I was missing to complete the repair properly too. 10/10 best local repair shop.
S DLocal Guide · 87 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, and a really talented computer tech!!!! I brought in 8 old computers and he took everything off the old drives and out then on a single USB for me. I was thankful for the recovery as these had old family photos. Friendly service!!! Great service!!! Will continue to use his services!!!
Zayn KhanLocal Guide · 16 reviewsTotal number of Google reviews Zayn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThere is nothing he can't do. The impossible becomes possible. You enter with problems and forget you had them as you leave. My iPod needed microsoldering and Jose was able to get it done without issue.
Jonathan FernandezLocal Guide · 230 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOwner is super polite. I went in to get my PlayStation taken care of. It was starting to overheat and I got a rough estimate from uBreakiFix. Obviously it was way more expensive and they said a turnaround time was up to 2 weeks I decided to come here instead and I got it fixed within 24 hours. And at least $80 under under what uBreakiFix was asking for. Hopefully I don't need to come back ever but if I do I don't be quick in good service
Kelvin5 reviewsTotal number of Google reviews Kelvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am a Repeating Customer and Im truly satisfied with his worked he replaced the thermal paste & pads on my ps3 since then it hasn’t overheated, fixed my Xbox 360 that wouldn’t read the games, fixed my Xbox series x controller as well. I’m back to gaming again!
DION HEIDER-JUDSON2 reviewsTotal number of Google reviews DION has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe's amazing he always fits his my electronics. If I have a trouble with my electronic, he helps me. Guys me through it.
Business details
- Address: 75 Market St #1, Elgin, IL 60123
- Phone: (847) 666-8484
- Service area: Elgin, IL