Rebekah Sherrill10 reviewsTotal number of Google reviews Rebekah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody did an amazing job! Very efficient and cost effective!
Galaxy Auto Glass
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 48 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 157 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
Oct 2026latest review
Galaxy Auto Glass at a glance
Customers consistently praise the punctuality, professional communication, and reasonable pricing associated with windshield and door glass repairs. Reviewers highlight the ease of scheduling, rapid response times, and the efficient completion of services, often noting that technicians arrived on time and explained the work clearly. The business maintains a perfect five-star rating from 157 reviews, with the owner responding to 83 percent of them, reflecting a high level of engagement with customer feedback.
- Google rating: 5.0 out of 5 from 157 reviews (99% five-star).
- Reviews on this page: 157 Google reviews (149 with written comments, 10 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: October 23, 2026.
- Service: Auto Glass Repair serving Weddington, North Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Galaxy Auto Glass: 99/100 on this factor. Category median: 91.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Galaxy Auto Glass: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Galaxy Auto Glass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
157 Google reviews we collected
- 5 stars15699%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 149 written reviews
- Praise36399%
- Complaints51%
Topic share
How often each topic comes up in the written reviews
- Speed & response9325%
- Staff & attitude7220%
- Would recommend6718%
- Quality & results6217%
- Price & value4613%
- Communication185%
- Honesty & trust103%
What customers talk about
We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was professional, efficient, and handled with real attention to detail.”
“He arrived when he said he would, was very personable, and was finished in less than an hour.”
“I’m extremely satisfied with the repair and would definitely recommend Galaxy Auto Glass to anyone needing dependable auto glass service.”
“Cannot recommend them more!”
“Galaxy Auto Glass provided an outstanding experience from start to finish.”
“very quick and helpful, completely everything in a timely manner and at a reasonable price.”
“Communication was excellent, everything was explained clearly, and the work was completed with care.”
“It’s rare these days to find someone who is not only dependable and on time, but also genuinely kind and pleasant to work with.”
People customers mention
- Cody 20 reviews
- Charlotte 5 reviews
- Anthony 3 reviews
- Safelite 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KingLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Galaxy Auto Glass provided an outstanding experience from start to finish. The service was professional, efficient, and handled with real attention to detail. Communication was excellent, everything was explained clearly, and the work was completed with care. It’s refreshing to deal with a company that values both…
Skyelar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cody came out to do my windshield on 9/17. He arrived when he said he would, was very personable, and was finished in less than an hour. He made the entire process easy for me, and I will use Galaxy Auto Glass for all of my windshield replacement needs!
DavidLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This company was very responsive and professional and did a great job fixing my windshield! I can highly recommend them.
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cody at Galaxy was the only one who actually answered the phone on a Saturday. Gave us a quote and showed up quickly. Really cleaned out the debris and replaced with window with the correct replacement.
Katye8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I cannot say enough good things about Galaxy Auto Glass! We had a 12–3 appointment window and he was literally here right at 12, which immediately impressed me. 🙌 He was so friendly, professional, and FAST! The whole process was incredibly easy, the new windshield looks great, and I love that it comes with a…
Alaina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a problem with my windshield and a crack that had been there for a while , the owner helped me with everything i needed. very quick and helpful, completely everything in a timely manner and at a reasonable price.
Photos
Customer reviews
5.0 ★★★★★ 157 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
King Hutch HutchesonLocal Guide · 20 reviewsTotal number of Google reviews King has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGalaxy Auto Glass provided an outstanding experience from start to finish. The service was professional, efficient, and handled with real attention to detail. Communication was excellent, everything was explained clearly, and the work was completed with care. It’s refreshing to deal with a company that values both quality workmanship and customer service. I’m extremely satisfied with the repair and would definitely recommend Galaxy Auto Glass to anyone needing dependable auto glass service. Great work, great service, and an overall excellent experience!
Skyelar Earnest5 reviewsTotal number of Google reviews Skyelar has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody came out to do my windshield on 9/17. He arrived when he said he would, was very personable, and was finished in less than an hour. He made the entire process easy for me, and I will use Galaxy Auto Glass for all of my windshield replacement needs!
David W. Kellogg, Sr.Local Guide · 46 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis company was very responsive and professional and did a great job fixing my windshield! I can highly recommend them.
M Losier1 reviewTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody at Galaxy was the only one who actually answered the phone on a Saturday. Gave us a quote and showed up quickly. Really cleaned out the debris and replaced with window with the correct replacement.
Katye Rosentel8 reviewsTotal number of Google reviews Katye has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot say enough good things about Galaxy Auto Glass! We had a 12–3 appointment window and he was literally here right at 12, which immediately impressed me. 🙌 He was so friendly, professional, and FAST! The whole process was incredibly easy, the new windshield looks great, and I love that it comes with a lifetime warranty too. It’s rare these days to find someone who is not only dependable and on time, but also genuinely kind and pleasant to work with. Such a great experience from start to finish! I would 100% recommend Galaxy Auto Glass to anyone needing windshield replacement or auto glass work. We will absolutely use them again if we ever need anything in the future!
Alaina weller1 reviewTotal number of Google reviews Alaina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a problem with my windshield and a crack that had been there for a while , the owner helped me with everything i needed. very quick and helpful, completely everything in a timely manner and at a reasonable price.
Angie Weller2 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat a fantastic job Cody did on my windshield glass! So happy and you couldn't ask for better customer service! 🙏🏻🤩
Marco Toledo6 reviewsTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper easy to set up the appointment, called me the day before to confirm and an eta the morning of. Very profesional, fast, clean and super affordable compared to other companies in the area. Highly recommend to use them!
Jasmine001 reviewTotal number of Google reviews Jasmine00 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWindshield got hit by a rock on the way to work, this was one of the few recommended by ChatGPT, received a response almost immediately after submitting request online, got scheduled and repaired within hours, worked under the sun during the hottest time of the day for a straight 1.5 hours, no breaks; been driving with the new windshield for a week or so now, no problem no sound at all, highly recommend!!
Business details
- Phone: (704) 965-5614
- Website: galaxyautoglasspros.com
- Service area: Weddington, NC