Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Gallery Design Center 4.9 out of 5 based on 157 reviews, with the owner responding to 99% of comments. Customers frequently praise the store for professional installation services, including window treatments, shutters, and kitchen or bath remodels, noting attentive communication and timely execution. However, several low-star reviews describe negative in-store interactions, specifically citing rude or dismissive behavior from staff and ownership during customer visits.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
156 Google reviews we collected
Phrases our text analysis found in 132 written reviews
How often each topic comes up in the written reviews
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…e final walkthrough, the entire process was handled with exceptional professionalism, craftsmanship, and attention to detail.…”
“I've moved since then but I wouldn't go here for any needs due to the rudeness I experienced.”
“…ess was handled with exceptional professionalism, craftsmanship, and attention to detail.…”
“We highly recommend this team to anyone seeking a remodel that combines superior design, exceptional quality, and a truly professional experience.”
“The quality of materials is immediately noticeable, and the workmanship reflects true pride in their craft.”
“Yes, there is a wait as they are custom made per measurements, but well worth it.”
“The design team listened closely to our needs, offered thoughtful recommendations, and created a layout that is both beautiful and highly functional.”
“Either Dane or Jesse made a site visit every day to ensure quality control, but I can honestly say their workers needed little to no oversight.”
praise complaint · found by our text analysis, Google review wording unchanged.
Did a marvelous job! Sofa is 44 years old— white tufted velvet with unusual curvature on the sides! Aced it!
We have bought from Brenda and Jesse for many years and been very happy with their products and service.
Brenda and Jesse are an amazing team. Their customer service is outstanding. Brenda was so patient and knowledgeable in helping us decide the best window treatments and colors for our new home. Jesse did an incredible job installing and explaining the apps/technology. The window treatments look amazing! We used…
I just had my brand new house installed with blinds and cabinet handles and everyone I dealt with from the start was very helpful and nice!! The technicians who did the installs were very neat and did an excellent job!
We had an excellent experience with Gallery Design Center! Brenda and Jesse were incredibly knowledgeable and helped us choose the perfect shades for our home. Their expertise made the process easy, and the installation seamless. Thank you both for the 5 star outstanding service!
I’ve had shutters installed across my house over the last 10 years and each interaction with Jesse and Brenda at Gallery Design Center has been great. Great shutters and great customer service.
4.9 ★★★★★ 157 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Did a marvelous job! Sofa is 44 years old— white tufted velvet with unusual curvature on the sides! Aced it!
Thank you Ms. Williams! We appreciate your trust in us to re-upholster your special sofa.
We have bought from Brenda and Jesse for many years and been very happy with their products and service.
Thank you, Judy! We appreciate your loyalty over the years.
Our kitchen remodel exceeded every expectation. From the initial design consultation to the final walkthrough, the entire process was handled with exceptional professionalism, craftsmanship, and attention to detail. The design team listened closely to our needs, offered thoughtful recommendations, and created a layout that is both beautiful and highly functional. The installation crew demonstrated outstanding skill—every cabinet line is perfectly aligned, the countertops are flawlessly finished, and the appliance integration looks seamless. The quality of materials is immediately noticeable, and the workmanship reflects true pride in their craft. Communication throughout the project was clear, timely, and respectful, making the experience smooth and stress‑free. What impressed us most was the commitment to excellence. Small details were refined without us even asking, and the team consistently ensured that the final result matched the vision we had from the start. Our new kitchen feels modern, spacious, and tailored to our lifestyle. We couldn’t be happier with the transformation. We highly recommend this team to anyone seeking a remodel that combines superior design, exceptional quality, and a truly professional experience.
Thank you, Vincent! We're so glad to hear that your kitchen remodel exceeded your expectations and that you appreciated the professionalism and craftsmanship of our team. It's wonderful to know that the design and installation met your vision and needs. Your recommendation means a lot to us!
Great experience with a quick repair.
Thank you, Jared! We're glad to hear you had a great experience and that we could help you with the repair.
Brenda and Jesse are an amazing team. Their customer service is outstanding. Brenda was so patient and knowledgeable in helping us decide the best window treatments and colors for our new home. Jesse did an incredible job installing and explaining the apps/technology. The window treatments look amazing! We used Brenda and Jesse over 20 years ago and they were great back then!
Tricia & Brad, Thank you for your 5 star review! We're so happy you remembered & trusted us with your window coverings for your new home. You both were a pleasure to work with. It's customers like you who make our journey all the more rewarding.
I just had my brand new house installed with blinds and cabinet handles and everyone I dealt with from the start was very helpful and nice!! The technicians who did the installs were very neat and did an excellent job!
Thank you, Juanita! We're glad to hear that you had a positive experience with our team and that you love your new blinds and cabinet hardware. We appreciate your kind words about our technicians and their work!
We had an excellent experience with Gallery Design Center! Brenda and Jesse were incredibly knowledgeable and helped us choose the perfect shades for our home. Their expertise made the process easy, and the installation seamless. Thank you both for the 5 star outstanding service!
Thank you, Karen! We're so glad to hear you had an excellent experience with us. We truly appreciate your kind words and are thrilled to have helped you choose the perfect shades for your home.
I’ve had shutters installed across my house over the last 10 years and each interaction with Jesse and Brenda at Gallery Design Center has been great. Great shutters and great customer service.
Thank you, Natalie for your kind words and your experience with Brenda and Jesse. We appreciate your business and support throughout the years.
Great work, fast service, and very responsive to calls/messages. Would definitely use them again for any window treatments!
Thank you, Samantha! It was a pleasure working with you. We're glad you had a great experience and we look forward to helping you again with your window treatments or any other service you may need.
Associate who assisted me very unhelpful, felt like I was an interruption to her day, although I was the only person in the shop.
I'm sorry to hear about your experience, Pam. It's important to us that every customer feels valued and supported, and I apologize that this was not your experience. Your feedback is invaluable. Please feel free to contact me, my name is Jesse (owner) to discuss this matter further.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
