Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Gallup Design Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty95−0.5Momentum penalty37−6.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Gallup Design Build

Columbia, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.8★ from 67 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallup Design Build is better than 79% of deck contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallup Design Build is better than 68% of deck contractors.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallup Design Build is better than 95% of deck contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallup Design Build is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallup Design Build is better than 37% of deck contractors.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallup Design Build is better than 71% of deck contractors.B
71

Reviews for your job

Customers hired Gallup Design Build for 8 kinds of job.

Gallup Design Build for custom home design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom home design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Custom home design”

Brittan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

One month ago we moved into our beautiful dream home built by Gallup Design Build. We have built several houses in the past but we have never had such a wonderful experience like we have had with GDB. R.B. Gallup and his wonderful team have perfected the process of building. From the design stage through the…

Great priceProject managementCustom home designHome building
BrianLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just moved into our new lake home built by Gallup Design Build and I cannot say enough positive things about our experience!! This is the 4th home we have built on Lake Murray. The previous 3 were built by a builder that did a great job but Gallup has far exceeded our expectations. They finished our 3,800…

Great priceCustom home designHome buildingInterior design
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gallup built us our dream house - we probably added a lot of complexity as this is our forever house and we left nothing to do afterward whether that be wine cellars, golf simulators, multiple bars, pool, top of the line appliances and built ins all over the place. We loved the all in service of Gallup and their…

Customer photo from Mark's reviewCustomer photo from Mark's review
Reasonable priceProject managementCustom home designHome building
rLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Edit after 4 years of enjoying the house Our Fantastic Experience with Gallup & Lafitte; When looking for a custom builder, our goal was to find a builder that was experienced, paid attention to details, delivered on commitments, and responsive. To say that Gallup & Lafitte exceed our expectations would be an…

DesignDemolitionWaterproofing+ Responsiveness+ Punctuality+ Quality
HopeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have worked with Gallup Design Build for both our forever home, 4 years ago, and then again over this past year when we decided to rebuild on our family lake cabin property. We loved our experience and end product so much the first time around, we knew who we would be using for the lake property. And we're glad…

Customer photo from Hope's reviewCustomer photo from Hope's reviewCustomer photo from Hope's reviewCustomer photo from Hope's review
Architectural design servicesCustom home designDesign
Trey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such Professional, Compassionate, Kindhearted people that work for this company. Highly recommend!!!!

Custom home design
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone is great to work with.

Custom home design+ Responsiveness+ Punctuality+ Quality
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Gallup Design Build and Whitney Marsh is very effortless and easy.

Custom home designDeck constructionProject management
Kirk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gallup Design takes exceptional care from initial design through final construction. Their team is the best in the business. I have rarely had the opportunity to work with a company that has so much pride in the projects they build.

Architectural design servicesHome blueprint design creationCustom home design+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gallup Design Build is a great company with even better employees. They provide fair pricing with top notch craftsmanship. They deliver on time and will work with you throughout the entire process. Their custom homes are absolutely amazing inside and out! Jonathan Benoit is extremely professional, he works very…

Architectural design servicesCustom home designHome building+ Responsiveness+ Punctuality+ Quality
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent custom home design and build company! The entire process from our initial meeting through the construction and final delivery was a wonderful experience. Everyone involved was a absolute pleasure to work with. We are so happy that we selected Gallup to design and build our forever home!

Custom home designHome building+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Home building12—
Custom home design11—
Project management7—
Interior design5—
Design5—
Deck construction4—
Home blueprint design creation3—
Architectural design services3—

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